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NOTE: IF YOU NEED TO CONTACT YOUR DEALER OR TECHNICAL SUPPORT, MAKE SURE TO HAVE
THE MODEL OF YOUR APPLIANCE AND THE SERIAL NUMBER ON HAND. (THEY CAN BE FOUND ON
THE CERTIFICATION LABEL INSIDE THE HOPPER LID).
10.1 VALIDATING STATUS
When using your furnace, you can validate at any time, the status of any of the following components:
-
Electronic components (low power rated)
o
L-250A (security heat sensor)
o
Pressure switch (security sensor)
o
Hopper switch (mechanical security sensor)
-
Electrical components (high power rated)
o
Igniter (heater)
o
Combustion blower (will feed fire with fresh air)
o
Convection blower (will send hot air into the room)
o
Exhaust blower (will extract combustion gas out of the furnace)
o
Gear motor 1 (located under the hopper)
o
Gear motor 2 (will feed the fire with pellets)
WARNING: RISK OF ELECTRICAL SHOCK. IF YOU NEED TO MANUALLY TEST, MANIPULATE OR
REPLACE ANY COMPONENTS, THE FURNACE NEEDS TO BE DISCONNECTED FROM ITS POWER
SOURCE.
To validate the status of a component, go to "PARAMETER" TAB of the Main Status Page and then in the
"TROUBLESHOOT FURNACE" page. Once there, you will be able to navigate with the arrows through 6
different pages.
Page 1 provides information on various statistics of your furnace. You will have among others the total number of
hours that your unit has been in operation, the igniter's operating time, the exhaust gas temperature, the flue
gases' maximum temperature the device has reached as well the pressure of the exhaust system.
Pages 2 and 3 are the list of operating states of the electric components. If the square is green, it means that the
operating state of the component is normal, no matter if it's on the left column or right. If the square is red, it
means that the operating condition is abnormal. This screen will give you the operating status in real time,
meaning that when the furnace is running, if a state change occurs, you will see it immediately.
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