Table of Contents
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5 • Troubleshooting
Table 5-6 Insertion Area/Envelope Flapper Area Problems, continued
Problem
Cause
•
•
5-14
Contents of insertion
pack are catching on
side seam inside of
envelope.
Contents of insertion
pack are thick and
difficult to insert into
smaller envelopes.
Action
Adjust the Aligner custom settings:
NOTE: If the contents of the insertion pack are thick, and you
are having trouble inserting the pack into a small envelope, be
sure to set the "Envelope Width" and "Widest Enclosure Width"
to the exact dimensions of the insertion pack.
1.
From the Home screen, select "Menu", then "Jobs".
2.
Select "Edit Current Job", "Edit Job Settings", "Advanced".
3.
Select "Aligner", then "On with Custom Settings". The
Customer Aligner Settings screen displays.
4.
Select "Envelope Width". Use the UP/DOWN arrow keys
to increase or decrease the measurement, as necessary.
Select "Accept" when done.
5.
Select "Widest Enclosure Width". Use the UP/DOWN
arrow keys to increase or decrease the measurement, as
necessary. Select "Accept" when done.
6.
Select "Accept" on the Custom Aligner Settings screen
once the necessary adjustments have been made
SV63136 Rev. A
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Table of Contents
Troubleshooting
