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Axis StorPoint NAS 100 User Manual

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StorPoint NAS 100
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Summary of Contents for Axis StorPoint NAS 100

  • Page 1 StorPoint NAS 100 User’s Manual StorPoint NAS 100 Network Hard Disk Server User’s Manual...
  • Page 2 Important - notice. Axis Communications makes no warranty of any kind potential hazard that can seriously impair with regard to the material contained within this document, operation.

  • Page 3: About This Manual

    StorPoint NAS 100 User’s Manual Preface Preface Thank you for purchasing the AXIS StorPoint NAS 100 Network Hard Disk Server. This product is developed to be a storage appliance for network file sharing and data storage. About This Manual The manual provides introductory information as well as detailed instructions on how to set up and manage the StorPoint NAS in various network environments.

  • Page 4: Support Services

    Preface StorPoint NAS 100 User’s Manual Network Attached Hard Disk Servers make it possible to easily make hard disk storage available in Ethernet networks. Through direct access by clients, yet integrating into existing security schemes, and requiring a minimum of maintenance they also provide a low total cost of ownership for network storage.

  • Page 5: Table Of Contents

    AXIS StorPoint NAS 100 ........
  • Page 6 AXIS ThinWizard........

  • Page 7: Introduction

    Introduction AXIS StorPoint NAS 100 The AXIS StorPoint NAS 100 connects hard disks to 10/100 MBit Ethernet networks. All users on the network can make use of the hard disk storage and share the information on any connected hard disk.

  • Page 8: Features And Benefits

    Section 1: Introduction StorPoint NAS 100 User’s Manual Features and Benefits File Server The StorPoint NAS is connected as a node in a 10 or 100 Mbit Ethernet network. To the network the StorPoint NAS acts as a file Independence server.
  • Page 9 StorPoint NAS 100 User’s Manual Section 1: Introduction The built-in Web server makes it possible to access data via any standard Internet/intranet Web browser, such as Netscape Navigator or Microsoft Internet Web Server Explorer. The support includes configuration, management and disc access.

  • Page 10: The Axis Online Cd

    It can be used within all of the supported Axis computing environments. The AXIS Online CD will autostart from a local CD drive on Windows Startup Procedures 95/98 and NT platforms. Windows 3.x users are required to navigate to...

  • Page 11: Basic Installation

    StorPoint NAS 100 User’s Manual Section 2: Basic Installation Section 2 Basic Installation This section includes the basic setup procedures for getting your StorPoint NAS up and running: • Connecting the StorPoint NAS to the network • Assigning an IP address •...

  • Page 12: Connecting The Storpoint Nas To The Network

    Section 2: Basic Installation StorPoint NAS 100 User’s Manual Connecting the StorPoint NAS to the Network Before you begin Always consult the Network Administrator before making changes to the network configuration. To connect the StorPoint NAS to your network, follow these steps: Procedure 1.

  • Page 13: Assigning An Ip Address

    StorPoint NAS 100 User’s Manual Section 2: Basic Installation Assigning an IP Address The StorPoint NAS supports HTTP over TCP/IP, which means that it works as a Web server available on the Internet and intranets. To establish communication with the TCP/IP network, you must assign an appropriate IP address to your StorPoint NAS.
  • Page 14 Download the IP address to your StorPoint NAS using a method Procedures appropriate for your system. AXIS IP Installer is an application that allows you to assign IP addresses Axis IP Installer to your StorPoint NAS, find IP addresses of already installed StorPoints and access the StorPoint NAS internal Web pages for easy configuration.
  • Page 15 When finished, AXIS IP Installer will be available from your Start menu. To run the program, select Programs | Axis Communications | AXIS IP Installer. For help on how to use the AXIS IP Installer, click the Help button from the application to start the AXIS IP Installer help file.
  • Page 16 Section 2: Basic Installation StorPoint NAS 100 User’s Manual Perform the following commands to download the IP address and verify ARP in correct Internet communication in Windows 95/98 and Windows NT: Windows 95/98 and Windows NT Start a DOS window and type the following command: Syntax Windows 95 arp -s <IP address>...
  • Page 17 StorPoint NAS 100 User’s Manual Section 2: Basic Installation ❏ If you are using host names, you can map a unique host name to the acquired IP address. Refer to your system manuals or to the Network Administrator for instructions on how to perform the name mapping on your particular system.
  • Page 18 Section 2: Basic Installation StorPoint NAS 100 User’s Manual ❏ The command may vary from system to system. Some arp -s BSD-type systems expect the IP address and Ethernet address in reverse order, whereas IBM AIX systems require the additional argument .
  • Page 19 StorPoint NAS 100 User’s Manual Section 2: Basic Installation Follow these steps to use BOOTP in UNIX: BOOTP in UNIX 1. Append the following entry to your boot table (typically /etc/bootptab <host name>:ht=<hardware type>:vm=<vendor magic>:\ :ha=<hardware address>:ip=<IP address>:\ :sm=<subnet mask>:gw=<gateway field>...
  • Page 20 Section 2: Basic Installation StorPoint NAS 100 User’s Manual Follow these steps to use the RARP method in UNIX: RARP in UNIX 1. Append the following line to your Ethernet address table. This is typically performed using the command /etc/ethers <Ethernet address>...

  • Page 21: Basic System Settings

    StorPoint NAS 100 User’s Manual Section 2: Basic Installation Basic System Settings The StorPoint NAS can be configured using one of these tools: • Web browser - The StorPoint NAS Web interface, which is the preferred administration tool. This method requires the IP address to be set.
  • Page 22 Section 2: Basic Installation StorPoint NAS 100 User’s Manual 1. Start the Web browser. 2. Enter the name or IP address of your StorPoint NAS in the location/address field: http://<IP address> The StorPoint NAS Home Page is displayed. From this page, users can display and access the discs inserted in the connected drives according to the access permissions set up by the Administrator.
  • Page 23 • Event Log - Viewing the event log that contains occurrences in the StorPoint NAS. • Statistics - Displaying statistics on the StorPoint NAS. • Support - Trouble shooting, server report, software version, Axis online services, contact information etc. • Help Contents - Displaying general help information.
  • Page 24 Section 2: Basic Installation StorPoint NAS 100 User’s Manual ❏ You can prevent users from accessing the volumes via the Web Notes: interface by disabling the Enable access to volumes via Web browser (HTTP) parameter on the Network Settings - Web (HTTP) page.
  • Page 25 StorPoint NAS 100 User’s Manual Section 2: Basic Installation 1. On the This StorPoint page, click Settings to open the Server Date & Time Settings dialog box. 2. Select the Date &Time tab. 3. Specify the time zone in which the StorPoint NAS operates.
  • Page 26 Section 2: Basic Installation StorPoint NAS 100 User’s Manual 7. Click OK. ❏ Context sensitive online help is available for all parameters. Notes: ❏ The parameter list is described in detail in “Appendix A - Parameter List ”.

  • Page 27: Microsoft & Ibm Networks (Smb)

    StorPoint NAS 100 User’s Manual Section 3: Microsoft & IBM Networks (SMB) Section 3 Microsoft & IBM Networks (SMB) This section outlines the required configuration settings for running the StorPoint NAS in the Microsoft and IBM (SMB) network environment, i.e. Windows 95/98, Windows NT , Windows for Workgroups or OS/2.

  • Page 28: Network Settings

    You can use the Administration Web pages to configure the StorPoint NAS. The default SMB server name is AXIS<nnnnnn>, where <nnnnnn> are SMB Server Name the last six digits of the StorPoint NAS serial number. This is the name that will be presented to the Windows clients on the network.
  • Page 29 StorPoint NAS 100 User’s Manual Section 3: Microsoft & IBM Networks (SMB) Share-level access control is based on different passwords for each shared Share-level resource. No verification with domain controllers will take place. This is Access Control a good method to use in smaller “workgroup based” networks when there is no domain controller.

  • Page 30: Access Control

    Section 3: Microsoft & IBM Networks (SMB) StorPoint NAS 100 User’s Manual Access Control The procedures for managing shares depends on the security mode you are using: • User-level access control in Windows NT networks • User-level access control in OS/2 networks •...
  • Page 31 StorPoint NAS 100 User’s Manual Section 3: Microsoft & IBM Networks (SMB) The system files are protected by default. All users that belong to the Managing Shares in administrator groups in the domain have administrator rights on the User-level StorPoint NAS. All members of the domain have full access to all hard Access Control disks.
  • Page 32 Section 3: Microsoft & IBM Networks (SMB) StorPoint NAS 100 User’s Manual Access rights are managed from the Windows NT Explorer. It is not Managing possible to manage access rights from the Windows 95/98 Explorer. Access Rights in NT Environments Follow these steps: 1.
  • Page 33 StorPoint NAS 100 User’s Manual Section 3: Microsoft & IBM Networks (SMB) In the OS/2 environment, follow these steps: Managing Access Rights in 1. Start your Web browser, and enter the name or IP address of the OS/2 Environments StorPoint NAS in the location/address field.
  • Page 34 Section 3: Microsoft & IBM Networks (SMB) StorPoint NAS 100 User’s Manual Share-level access control allows you to assign passwords to each shared Managing Shares in resource on the StorPoint NAS. The user will automatically be Share-level prompted for the password when trying to access the resource. The user Access Control will then be granted access to the volume and all its subfolders.

  • Page 35: Netware (Ncp)

    StorPoint NAS 100 User’s Manual Section 4: NetWare (NCP) Section 4 NetWare (NCP) This section outlines the required configuration settings for running the StorPoint NAS in the Novell NetWare environment and how to set up access restrictions. If you intend to use StorPoint NAS in a multiprotocol environment, proceed to the other relevant sections in this manual, namely: •...

  • Page 36: Network Settings

    IPX or NetWare/IP. If your network supports TCP/IP, you can use the Administration Web pages to configure the StorPoint NAS. The default NetWare server name is AXIS<nnnnnn>_NW, where NetWare Server <nnnnnn> are the last six digits of the StorPoint NAS serial number.
  • Page 37 StorPoint NAS 100 User’s Manual Section 4: NetWare (NCP) ❏ If you do not have Supervisor rights to [Root] or if schema extensions are not allowed in your NDS tree, you can store the access rights in a file on a Novell file server. However, you must specify the NDS Rights Storage and NDS Rights File parameters properly.
  • Page 38 Section 4: NetWare (NCP) StorPoint NAS 100 User’s Manual 6. Choose NetWare (NCP) to set up the StorPoint NAS for your NetWare clients. Click Start to proceed with the installation. 7. Follow the instructions on the screen. When finished, click Close.
  • Page 39 StorPoint NAS 100 User’s Manual Section 4: NetWare (NCP) [NetWare] NDSEnable = yes Must be set to yes to enable the NDS login. NDSTreeName The name of the tree where you want to install the StorPoint NAS, e.g. MEDCORP NDSServerContext The distinguished name of the context in the NDS tree where you want to install the StorPoint NAS, e.g.
  • Page 40 Section 4: NetWare (NCP) StorPoint NAS 100 User’s Manual Example (NDS settings): The StorPoint NAS is placed in Eastern United States. The name of your NDS tree is ACMECORP, the name of the context where you wish to install the StorPoint NAS is Corp.Acme, and the administrator’s name is Admin.Acme.
  • Page 41 StorPoint NAS 100 User’s Manual Section 4: NetWare (NCP) Names in the Directory tree have two name types: typeful or typeless. A Distinguished Names typeful name includes the name types (OU, O, etc.) when identifying the distinguished name of the object. A typeless name excludes the name types.
  • Page 42 Section 4: NetWare (NCP) StorPoint NAS 100 User’s Manual This table comprises a summary of error messages: Error Description Installation failed: NDS tree The server could not find the NDS tree. Verify the spelling. not found Installation failed: The server could not find the user object specified in the...

  • Page 43: Access Control

    StorPoint NAS 100 User’s Manual Section 4: NetWare (NCP) Access Control The way you manage security in NetWare depends on the mode you are using: • Bindery mode without user authentication • Bindery mode with user authentication • NDS mode...
  • Page 44 Section 4: NetWare (NCP) StorPoint NAS 100 User’s Manual ❏ If the default security is satisfactory to your system, simply do not Notes: change anything. ❏ You can change the default trustee assignments using NWAdmin. Setting Security Rights Because the StorPoint NAS acts as a normal NDS file server, its NDS security rights can be set using standard procedures, e.g.
  • Page 45 StorPoint NAS 100 User’s Manual Section 4: NetWare (NCP) If user access control is required, you must specify an authentication NetWare Bindery server in the Bind Authentication parameter. The StorPoint NAS will With Authentication need to log on to the authentication server in order to authenticate the user and read which groups the user belongs to.
  • Page 46 2. Login as Supervisor on your NetWare Bindery file server and start Filer. 3. Change the current directory to AXIS<nnnnnn>_NW/SYS:. 4. Remove the [EVERYONE] trustee from the root. 5. Add a new trustee assignment to the root. To restrict access to a particular hard disk, follow these steps: 1.

  • Page 47: Unix (Nfs)

    StorPoint NAS 100 User’s Manual Section 5: UNIX (NFS) Section 5 UNIX (NFS) This section outlines the required configuration settings for running the StorPoint NAS in the UNIX (NFS) environment and how to set up access restrictions. ❏ Make sure you have set the Internet address as described in Notes: “Assigning an IP Address”...

  • Page 48: Network Settings

    Section 5: UNIX (NFS) StorPoint NAS 100 User’s Manual Network Settings Use the Administration pages within the StorPoint NAS Web interface to configure the StorPoint NAS. 1. Start your Web browser, and enter the name or IP address of the StorPoint NAS in the location/address field.

  • Page 49: Access Control

    StorPoint NAS 100 User’s Manual Section 5: UNIX (NFS) Access Control To grant access to the StorPoint NAS resources in the UNIX (NFS) environment, you add clients with specific host names or IP addresses to the NFS export list. You can also specify a range of IP addresses.
  • Page 50 Section 5: UNIX (NFS) StorPoint NAS 100 User’s Manual 8. Click OK. ❏ Per file access control is configured by using native utilities such as Note: chown, chgrp and chmod, on the mounted exports.

  • Page 51: Ftp

    StorPoint NAS 100 User’s Manual Section 6: FTP Section 6 It is possible to use the File Transfer Protocol (FTP) to put and get files with the StorPoint NAS. If you intend to use StorPoint NAS in a multiprotocol environment, proceed to the other relevant sections in this manual, namely: •...

  • Page 52: Network Settings

    Section 6: FTP StorPoint NAS 100 User’s Manual Network Settings After an FTP session has been opened with the StorPoint NAS, the user can log in with the FTP user name and password. The user root combination with the server password, which by default is set to pass can always be used for logging in to FTP.
  • Page 53 StorPoint NAS 100 User’s Manual Section 6: FTP 5. Select the FTP tab to display the FTP protocols dialog. 6. Make the required changes. If the FTP User Name and FTP User Password fields are left empty, you have to use the Server user name and password to log in to the FTP server.

  • Page 54: Web Browser (Http)

    Section 7: Web Browser (HTTP) StorPoint NAS 100 User’s Manual Section 7 Web Browser (HTTP) This section describes how to configure the StorPoint NAS for use via its Web interface. The StorPoint NAS supports HTTP over TCP/IP, which means that it works as a Web server available on the Internet and intranets.

  • Page 55: Network Settings

    StorPoint NAS 100 User’s Manual Section 7: Web Browser (HTTP) Network Settings You use the Administration Web pages to configure the StorPoint NAS. Wizard The installation wizard is a convenient way to set up your StorPoint NAS for your network environments.
  • Page 56 Section 7: Web Browser (HTTP) StorPoint NAS 100 User’s Manual You can add a customized link on the Home Page. For example, you External Link might want to provide a link to a page on your company’s intranet with guidelines on how to access the hard disks on the StorPoint NAS.

  • Page 57: Access Control

    StorPoint NAS 100 User’s Manual Section 7: Web Browser (HTTP) Access Control All users will always have access to the StorPoint NAS Home Page. However, individual discs can be protected by password. If required, you can limit Web browser access to the Administration pages only.
  • Page 58 Section 7: Web Browser (HTTP) StorPoint NAS 100 User’s Manual To disable user access from the Web browser and thus limit access to the Disable User Access Administration pages only: 1. Click Network Settings. 2. Click Detailed View 3. Select the Web (HTTP) tab.

  • Page 59: Raid 1 (Mirroring)

    StorPoint NAS 100 User’s Manual Section 8: RAID 1 (Mirroring) Section 8 RAID 1 (Mirroring) The StorPoint NAS has a built-in RAID 1 option. When enabled, any data written to a hard disk is automatically and simultaneously written to a second hard disk. The purpose of this is to assure that if one hard disk should fail, the data is still intact on the other one.

  • Page 60: Adding Disks For Raid 1

    Section 8: RAID 1 (Mirroring) StorPoint NAS 100 User’s Manual Immediately after matching the disks, the StorPoint NAS will start to make the pairs identical. During this process the SCSI LED is alternating between green and amber. While creating identical images, the hard disks can be accessed for both reading and writing.
  • Page 61 StorPoint NAS 100 User’s Manual Section 8: RAID 1 (Mirroring) One of the disks will remain intact and be available under the volume name used for the mirrored pair. The other disk will be formatted and available under its default name.

  • Page 62: Format Hard Disk

    Section 9: Format Hard Disk StorPoint NAS 100 User’s Manual Section 9 Format Hard Disk To format a hard disk connected to a StorPoint NAS, there are two modes: • Quick Format • Low Level Format Quick Format is the mode you would normally use. However, if you want to erase all data on a hard disk you should use the Low Level Format mode.

  • Page 63: Section 10 Using An External Scsi-To-Scsi Raid Controller

    StorPoint NAS 100 User’s ManualSection 10: Using an External SCSI-to-SCSI RAID Section 10 Using an External SCSI-to-SCSI RAID Controller The AXIS StorPoint NAS is delivered with the capability to perform mirroring (RAID-1). To use other levels of RAID with the StorPoint NAS solution, such as RAID-5, it is possible to use an external SCSI-to-SCSI RAID controller.
  • Page 64 Section 10: Using an External SCSI-to-SCSI RAID Controller StorPoint NAS 100 Us- ❏ After each time the RAID controller has been reset (for example Note: after power off/on of the main power supply of the enclosure), the StorPoint NAS has to be restarted after the RAID controller has booted up and is ready for use.

  • Page 65: Section 11 Monitoring The Storpoint Nas

    This section describes the following monitoring tools: Tools See ... Event log page 66 Statistics page 67 E-mail page 68 SNMP page 69 AXIS ThinWizard - a tool for locating and managing page 71 all the AXIS servers on your network...

  • Page 66: Event Log

    Section 11: Monitoring the StorPoint NAS StorPoint NAS 100 User’s Manual Event Log In the event log, the StorPoint NAS writes information such as: Information, e.g. completed tasks Warnings, e.g. hard disk full Errors, e.g. installation failures The event log is stored in the file located in the logfile.txt...

  • Page 67: Statistics

    StorPoint NAS 100 User’s Manual Section 11: Monitoring the StorPoint NAS Statistics To display the statistics: 1. Start your Web browser, and enter the name or IP address of the StorPoint NAS in the location/address field. 2. Click admin. You will be prompted for the Server password. By default, this is set to .

  • Page 68: E-Mail (Smtp)

    Section 11: Monitoring the StorPoint NAS StorPoint NAS 100 User’s Manual E-mail (SMTP) To specify the settings for your e-mail facilities: 1. Start your Web browser and enter the name or IP address of the StorPoint NAS in the location/address field.

  • Page 69: Snmp

    StorPoint NAS 100 User’s Manual Section 11: Monitoring the StorPoint NAS SNMP You can use SNMP (Simple Network Management Protocol) for remote monitoring of the StorPoint NAS. SNMP refers to a set of standards for network management, including a General Information protocol, a database structure specification, and a set of data objects.
  • Page 70 Section 11: Monitoring the StorPoint NAS StorPoint NAS 100 User’s Manual 6. Specify the settings, and click OK.

  • Page 71: Axis Thinwizard

    ThinWizard 1. Make sure an AXIS ThinWizard server is running on your network. 2. Start the Web browser and enter the name or IP address of the AXIS ThinWizard server in the location/address field. If the AXIS ThinWizard server is installed on a port other than port number 80, you must add the port number to the URL: http://<IP address>:<port number>/...
  • Page 72 3. The Create Network Group page opens. Type a name for the new network group. 4. Specify the IP subnets and AXIS server types to be included in the network group. If you are only interested in storage servers, deselect all options but the Storage Servers option.
  • Page 73 2. Select the network group that includes your StorPoint NAS from the pull-down list. 3. All the detected AXIS servers included in the network group are listed. 4. Click the IP Address link of your StorPoint NAS. The StorPoint NAS Home Page, the File View page, appears.

  • Page 74: Appendix A Parameter List

    Appendix A: Parameter List StorPoint NAS 100 User’s Manual Appendix A Parameter List This section includes the StorPoint NAS parameter list. It also explains the StorPoint NAS directory structure and how to edit the configuration settings. The Configuration File This table shows the parameter list stored in the file config.ini...
  • Page 75 StorPoint NAS 100 User’s Manual Appendix A: Parameter List Parameter name Value Description The IP address for the default router. All traffic directed DefaultRouter = 0.0.0.0 outside the local network (according to the NetMask) is sent to the default router. Any re-routing via other routers is done automatically.
  • Page 76 The IP address of the DSS server. NetWareIP_DSS_Server NetWare server name to be presented to the NetWare ServerName = AXIS<nnnnnn>_NW clients. Default is AXIS<nnnnnn>_NW where nnnnnn are the last six digits of the serial number. Internal network address. Default is nn-nn-nn-nn where InternalNetAddress = nn-nn-nn-nn nnnnnnnn are the last eight digits of the serial number.
  • Page 77 StorPoint NAS 100 User’s Manual Appendix A: Parameter List Parameter name Value Description Shows all drives and discs also at SYS level. ShowAllVolumes = yes Enables bindery mode login. When using NDS, set to no in BinderyEnable = yes order to increase system security. The Supervisor can...
  • Page 78 Appendix A: Parameter List StorPoint NAS 100 User’s Manual This table lists the time zone as the number of hours +/- UTC. Time Zone Parameter Values TimeZone Hours TimeZone Hours parameter value +/- UTC parameter value +/- UTC GB_Eire UTC+1_(No_DST)

  • Page 79: Directory Structure

    StorPoint NAS 100 User’s Manual Appendix A: Parameter List Directory Structure The StorPoint NAS will appear to your system as a file server. Like any other file server it has a directory structure where files are stored. The directory structure of the StorPoint NAS is outlined below: The purpose of each folder is explained on the following pages.
  • Page 80 Appendix A: Parameter List StorPoint NAS 100 User’s Manual For each hard disk, a subfolder for that the corresponding volume will The Volumes Folder be created in the Volumes folder. The files on that hard disk are accessed through this folder. By default, the Volumes folder is available to all users.

  • Page 81: Editing The Configuration Parameters

    StorPoint NAS 100 User’s Manual Appendix A: Parameter List Editing the Configuration Parameters Web Browser If your network supports TCP/IP, you can display and edit the StorPoint NAS parameter list using a standard Web browser: • Netscape Navigator version 4.0 or higher, or •...
  • Page 82 Appendix A: Parameter List StorPoint NAS 100 User’s Manual 5. Edit the file using any text editor. In the Windows 95/98 and config Windows NT environments, you can for example use Notepad. Once the editing is complete, save the file as config 6.

  • Page 83: Configuration Settings

    Important! installation. The StorPoint NAS configuration settings are stored in the Configuration Settings config.ini file located in the folder. System/ServerProperties Example: ; AXIS StorPoint NAS Parameter List, V1.00 [Server] HardwareAddress = 00:40:cc:24:c3:0c Date = 98-12-02 Time = 08:54:37 FactoryDefaults = no...
  • Page 84 Appendix A: Parameter List StorPoint NAS 100 User’s Manual ❏ The text files cannot be used for setting up access rights for Note: NetWare. Instead, you can use standard NetWare tools such as NWAdmin or Filer. Example: ; Explanations: [W] - Writable...

  • Page 85: Troubleshooting

    Server Report which includes technical Server Report available when contacting your vendor for technical support. ❏ To receive update information about Axis products, services and software updates by e-mail, you can subscribe to the AxisNews mailing list at http://www.axis.com/services/axisnews.htm...

  • Page 86: The Front Panel Indicators

    Appendix B: Troubleshooting StorPoint NAS 100 User’s Manual The Front Panel Indicators The front panel indicators show the status of the StorPoint NAS. The indicators have the following functions: • Status - Flashes during startup. When the StorPoint NAS is ready for use, the light turns solid green.

  • Page 87: Error Conditions

    StorPoint NAS 100 User’s Manual Appendix B: Troubleshooting This table shows various error conditions: Error Conditions Status SCSI Network Event Action Flash loading via FTP AMBER New firmware required. . possible Illegal serial number. Return unit. RED * Error in Flash PROM.

  • Page 88: Restoring Factory Default Settings

    Appendix B: Troubleshooting StorPoint NAS 100 User’s Manual Restoring Factory Default Settings If required, you can restore the factory default settings to your StorPoint NAS. This might be needed if you have disabled all the network protocols, or if you have lost the Server password.
  • Page 89 StorPoint NAS 100 User’s Manual Appendix B: Troubleshooting To restore the default settings using FTP: 1. Log in to the StorPoint NAS with the command: where is the name or IP ftp <IP address>, <IP address> address assigned to your StorPoint NAS.

  • Page 90: Running A Diagnostic Test

    Appendix B: Troubleshooting StorPoint NAS 100 User’s Manual Running a Diagnostic Test The StorPoint NAS Web Pages include a diagnostic test that you can run in order to check the memory and the performance of the connected drives. Note the following: Before you begin •...

  • Page 91: Errors When Accessing The Storpoint Nas Or An Inserted Attached Hard Disk

    StorPoint NAS 100 User’s Manual Appendix B: Troubleshooting Errors when Accessing the StorPoint NAS or an Inserted Attached Hard Disk If you get error messages when trying to access the StorPoint NAS or an inserted disc: Consult the error table in section “Error Conditions” on page 87 to see if LED Indicators the front panel indicators can help you identify the problem.

  • Page 92: Difficulties Locating The Storpoint Nas In Netware

    Appendix B: Troubleshooting StorPoint NAS 100 User’s Manual Difficulties Locating the StorPoint NAS in NetWare There are basically two different frame types on Ethernet networks, Ethernet II or IEEE 802.3. The IEEE 802.3 frame can be encapsulated in an IEEE 802.2 LLC frame or a SNAP frame. All four frame types are...

  • Page 93: Insufficient Access Rights In Netware Nds

    StorPoint NAS 100 User’s Manual Appendix B: Troubleshooting Insufficient Access Rights in NetWare NDS When you install the first StorPoint NAS in the NDS tree, the StorPoint NAS will extend the NDS Schema with a new attribute. This is needed in order to store the NDS access rights in the NDS tree. To carry out the schema extension, you must use user account with Supervisor rights to [Root] object of the NDS tree.

  • Page 94: Problems Locating The Domain Controller In Windows (Smb)

    Appendix B: Troubleshooting StorPoint NAS 100 User’s Manual Problems Locating the Domain Controller in Windows (SMB) If there is a problem locating the primary domain controller when using user-level security mode in Windows (SMB), all users will be denied access to the StorPoint NAS.

  • Page 95: Upgrading The Storpoint Nas

    StorPoint NAS 100 User’s Manual Appendix C: Upgrading the StorPoint NAS Appendix C Upgrading the StorPoint This section includes the following information: Task See ... Obtaining new software page 96 Upgrading the firmware page 97 Extending the RAM memory page 101...

  • Page 96: Obtaining New Software

    ❏ New software updates are announced in the AxisNews mailing list. Note: You may wish to check the Axis Web Site at http://www.axis.com/, Over the Internet where you can download the latest versions of the software. A link to the Axis Web Site is available from the StorPoint NAS’...

  • Page 97: Upgrading The Firmware

    ❏ It is not neccessary to run the Windows Explorer to upgrade the Note: firmware. This can be perfomed on a Macintosh computer, in NFS environment etc. Using AXIS The AXIS ThinWizard enables batch upgrading of several AXIS servers. The program retrieves the new software from the Axis Web Site ThinWizard automatically.
  • Page 98 ThinWizard: 1. Start the Web browser and enter the name or IP address of the AXIS ThinWizard server in the location/address field. ❏ If the AXIS ThinWizard server is installed on a port other than 80, Note: you must add to the URL.
  • Page 99 StorPoint NAS 100 User’s Manual Appendix C: Upgrading the StorPoint NAS The StorPoint NAS firmware can easily be upgraded over the network Using FTP using FTP on a TCP/IP network. To upgrade over the network you will need the following: •...
  • Page 100 Appendix C: Upgrading the StorPoint NAS StorPoint NAS 100 User’s Manual ❏ The StorPoint NAS will automatically restart when the upgrade is Caution! complete. It is very important that you do NOT press the Power button during the upgrade.

  • Page 101: Extending The Ram Memory

    StorPoint NAS 100 User’s Manual Appendix C: Upgrading the StorPoint NAS Extending the RAM Memory This section describes how to increase the performance of your StorPoint NAS by adding extra memory. The basic 32 Mbytes of RAM can be increased up to 160 Mbytes. The extra cache memory will speed-up data flow rates, especially when several users are accessing the same disc.
  • Page 102 Appendix C: Upgrading the StorPoint NAS StorPoint NAS 100 User’s Manual Use one of these modules or equivalent: Manufacturer Type Centon P/N CKF115TE4VD391G Samsung P/N KMM466F804BS1-L5 Toshiba P/N THL64V8015ATG-5 Golden RAM P/N 76H0268 Southland Micro Systems P/N SGE SD8X64E6V •...
  • Page 103 StorPoint NAS 100 User’s Manual Appendix C: Upgrading the StorPoint NAS Follow these steps to add the memory module: Installation Procedure 1. Unplug the power supply from the StorPoint NAS. 2. Remove the server casing. Front Position X4 3. Mount the memory module by sliding it into the X4 socket at an angle of 45 degrees.

  • Page 104: Appendix D Tower And Drive Installation

    (To be attached to the back of the tower.) 16277 Network Connection 16273 Board Shielded Cat 5 Cable (To connect the server unit and the network 16283 connection board) CD-ROM AXIS Online CD ver. 5.4 16754 Printed Material AXIS StorPoint NAS E100 User’s Guide 1.1 16539...

  • Page 105: Physical Description

    StorPoint NAS 100 User’s Manual Appendix D: Tower and Drive Installation Physical Description Familiarize yourself with your StorPoint NAS. This information provides a useful reference during the installation. Front panel indicators SCSI connector(s) Connection board Power supply connector Network connection...
  • Page 106 Appendix D: Tower and Drive Installation StorPoint NAS 100 User’s Manual The StorPoint NAS has a SCSI connector for connecting hard disks. SCSI Connector The Push button is used for restoring the StorPoint NAS parameters to Push Button the factory default settings. See “Restoring Factory Default Settings ” on page 88.

  • Page 107: Installing The Storpoint Nas In A Tower

    StorPoint NAS 100 User’s Manual Appendix D: Tower and Drive Installation Installing the StorPoint NAS in a Tower The StorPoint NAS is installed in standard 5.25 inch towers. ❏ To avoid the risk of electrical chock or other injury, disconnect Caution! power from the tower before removing the chassis.
  • Page 108 Appendix D: Tower and Drive Installation StorPoint NAS 100 User’s Manual 6. Connect the external network connector board to the StorPoint NAS using the shielded CAT 5 cable. ❏ It is not possible to connect an RJ-45 cable directly between the Important! back of the StorPoint NAS server unit and the hub.

  • Page 109: Connecting The Hard Disks To The Storpoint Nas

    StorPoint NAS 100 User’s Manual Appendix D: Tower and Drive Installation Connecting the Hard Disks to the StorPoint NAS A single StorPoint NAS can service up to 15 hard disks. ❏ IDE and EIDE type hard disks cannot be used.
  • Page 110 Appendix D: Tower and Drive Installation StorPoint NAS 100 User’s Manual To connect the SCSI drives to the StorPoint NAS, follow these steps: Connecting the SCSI Drives 1. Connect the SCSI cable to the SCSI connector on the StorPoint NAS.

  • Page 111: Appendix E Technical Specifications

    StorPoint NAS 100 User’s Manual Appendix E: Technical Specifications Appendix E Technical Specifications Supported Systems NetWare 3.11, 3.12, 4.10, 4.11 and 5.00. Novell NetWare Windows for Workgroups, Windows 95, Windows 98, Windows NT. Microsoft Windows LAN Manager 1.3 and above.
  • Page 112 Appendix E: Technical Specifications StorPoint NAS 100 User’s Manual Up to 15 hard disks. Hard Disk Connections RAID-1 can be enabled through the Web administrator interface. Mirroring (RAID) Compatible Standard SCSI hard disks. Hard Disks SCSI Wide 68-pin header. Connector Asynchronous (<...

  • Page 113: Glossary

    StorPoint NAS 100 User’s Manual Appendix F: Glossary Appendix F Glossary Advanced Interactive eXecutive. A version of the UNIX operating system from IBM that runs on various IBM computers including Mainframe systems. Address Resolution Protocol. A protocol within TCP/IP networks that allows a host to find the physical address of a node on the same network.
  • Page 114 Appendix F: Glossary StorPoint NAS 100 User’s Manual Flash Memory Flash Memory is a memory chip that, like ordinary ROM memory, keeps its contents even when the power is turned off. What makes it unique is the possibility to erase its contents and write new data to it.
  • Page 115 StorPoint NAS 100 User’s Manual Appendix F: Glossary RARP Reverse Address Resolution Protocol. A TCP/IP protocol governing the translation of a Data-Link Control (DLC) address to an IP address. A request made to an active RARP daemon initiates a search of the Ethernet Address Table for an entry matching the unit’s Ethernet...
  • Page 116 Appendix F: Glossary StorPoint NAS 100 User’s Manual WINS Windows Internet Name Service. Allows Windows-based clients to locate NetBIOS resources on TCP/IP networks. When using TCP/IP, the computer name must be resolved to an IP address. WINS is designed to eliminate the need for broadcasts in order to resolve computer names to IP addresses.

  • Page 117: Index

    StorPoint NAS 100 User’s Manual Index Index connecting to the network 12 access rights customized link 56 Microsoft & IBM networks 34 NetWare bindery 44 NetWare NDS 43 data throughput 111 UNIX 49 default settings 88 Web (HTTP) 57 DHCP 18...
  • Page 118 Index StorPoint NAS 100 User’s Manual Fast Ethernet 105 file rights managing security Microsoft & IBM networks 34 Microsoft & IBM networks 34 UNIX 49 NetWare 43 Web (HTTP) 57 NetWare bindery 44 File View page 22 NetWare NDS 43...
  • Page 119 StorPoint NAS 100 User’s Manual Index Web (HTTP) 55 SCSI address 109 SCSI chain 110 access control 49 SCSI terminator 110 protocol settings 48 security management NFS export list 49 Microsoft & IBM networks 34 NMS 69 NetWare 43 normal conditions 86...
  • Page 120 Index StorPoint NAS 100 User’s Manual protocol settings 29 TCP/IP 13 server name 28 technical specifications 111 WINS database 91 technical support 4 wizard text files 83 NetWare 37 ThinWizard 71 TCP/IP 25 This StorPoint page 23 Web (HTTP) 55...

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