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Axis Video Server 240Q User Manual

Axis video server user's manual
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AXIS 240Q Video Server
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Summary of Contents for Axis Axis Video Server AXIS 240Q

  • Page 1 AXIS 240Q Video Server User’s Manual...
  • Page 2 Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Table Of Contents

    Table of contents Product Description ............. . 5 AXIS 240Q Front Panel.
  • Page 4 AXIS 240Q Security - HTTPS ........... . . 36 Date &...

  • Page 5: Product Description

    AXIS 240Q - Product Description Product Description The AXIS 240Q is a fully featured video server for security surveillance and remote monitoring needs. Based on the AXIS ARTPEC-2 compression chip, it can digitize up to 4 analog video sources and make these available on the network as real-time Motion JPEG video streams, at a maximum frame rate of 5 (PAL) or 6 (NTSC) frames per second.

  • Page 6: Axis 240Q Front Panel

    AXIS 240Q - Product Description AXIS 240Q Front Panel Indicators - After completion of the startup and self-test routines, the multi-colored Network, Status, Power Indicators flash as follows: Unlit Network Green Amber Unlit Green Status Amber Power Green Amber DIP Switches - A corresponding line termination switch for each of the supported video inputs.

  • Page 7: Axis 240Q Rear Panel

    AXIS 240Q Rear Panel Power adapter connector - A single socket for connection of the PS-K power adapter. I/O Terminal connector - The I/O Terminal connector provides the physical interface to 4 digital transistor outputs, 4 digital inputs and an RS-485 interface. See Unit Connectors, on page 44 for more information.

  • Page 8: Using The Video Server

    AXIS 240Q - Using the video server Using the video server Installation Before the AXIS 240Q can be accessed it must be installed on your network. Please see the installation guide supplied with the product. Alternatively, download it from www.axis.com Accessing the video server The AXIS 240Q can be used with most standard operating systems and supports...

  • Page 9: The Live View Page

    Notes: •To view streaming video in Microsoft Internet Explorer, you must set your browser to allow ActiveX controls and allow AMC (AXIS Media Control) to be installed on your workstation. If your workstation restricts the use of additional software components, the AXIS 240Q can be configured to use a Java applet for updating JPEG images.

  • Page 10: Video Streams

    AXIS 240Q - Video Streams The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only and displays the following buttons: The Play/Stop buttons start and stop the live video stream. The Snapshot button takes a snapshot of the currently displayed image. The Snapshot function and the target directory for saving snapshots can be configured from AMC (AXIS Media Control), which is available from the Windows Control Panel (Internet Explorer only).

  • Page 11: Other Methods Of Accessing The Video Stream

    Other methods of accessing the video stream Video and images from the AXIS 240Q can also be accessed in the following ways: • If supported by the client, the AXIS 240Q can use Motion JPEG server push to display video. This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

  • Page 12: Configuring The Video Server

    AXIS 240Q - Configuring the video server Configuring the video server This section describes how to configure the AXIS 240Q and is intended for: • administrators, who have unrestricted access to all the Setup tools • operators, who have access to the Video & Image, Live View Config and Event Config- uration settings.
  • Page 13 Video & Image (Administrator/Operator) Tools Settings / Options / Description Video 1 Image Video 2 Video 3 Video 4 Video Source Pan Tilt Zoom Quad Stream Quad Stream Settings Quad Stream displays all four video streams in one stream. The settings made here Overlay Image An overlay image is an image superimposed over the video image.
  • Page 14 AXIS 240Q - Configuring the video server System Options (Administrator) Tools Settings / Options / Description Security Users IP Address Filter HTTPS Date & Time Define the date and time settings for your Video Server, manually or automatically. Network TCP/IP - basic settings Specify the IP address configuration, set up notification for a changed IP address, TCP/IP - advanced set- tings SOCKS...

  • Page 15: Video & Image Settings

    AXIS 240Q - Video & Image Settings Video & Image Settings The following descriptions show examples of the available features in the AXIS 240Q. For details about each setting, please refer to the online help available from each page. Click to access the online help.

  • Page 16: Video Source Settings

    AXIS 240Q - Video & Image Settings Text Overlay Settings Include date, time and/or text of your choice to be viewed on the image. The color of the text may be set to white or black, while background color may be set to white, black, transparent or semitransparent.

  • Page 17: Quad Stream Settings

    Quad Stream Settings The settings are the same as the individual image settings and are active only when the quad stream view is selected, see Image Settings, on page 15. Overlay/Mask Settings Overlay/Mask Type Overlay/Mask Type allows you to place an overlay, or up to three pri- vacy masks over the video image: •...
  • Page 18 AXIS 240Q - Video & Image Settings Overlay image requirements: Image Formats • Windows 24-bit BMP (full color) • Windows 4-bit BMP (16 colors) Overlay image limitations: • The maximum overlay image size supported by the AXIS 240Q is the same as the max- imum image resolution.

  • Page 19: Live View Config

    Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default page with your own colors, images etc.
  • Page 20 AXIS 240Q - Live View Config Upload Own Web Files Your own web files, background picture, color etc. must first be uploaded to the AXIS 240Q in order to be available for selection in the Custom Settings setup dialog. Once uploaded, the files are shown in the drop-down list.

  • Page 21: Html Examples

    AXIS 240Q - Live View Config 6. Enter the cgi link: http://192.168.0.125/axis-cgi/com/ptz.cgi?camera=1&continuouspantiltmove=0,0 7. These links will appear in the web interface and can be used to control the PTZ camera For more information on the Axis HTTP API, see the Support / Developer pages on the Axis Web site at http://www.axis.com.

  • Page 22: External Video

    AXIS 240Q - Live View Config External Video You can add links to other Axis network devices available over the network. These sources can be displayed on the Live View page, just as if they were video sources connected directly to the AXIS 240Q. Click the Add button to open the External Video Source Setup dialog, which is used to make all the necessary settings.

  • Page 23: Event Configuration

    Event Configuration This section describes how to configure the AXIS 240Q for alarm handling. Various actions can be configured to run when certain types of events occur. Event type A set of parameters describing how and when the video server is to perform certain actions Triggered Event (see page - the circumstances that start an event Scheduled Event (see page...

  • Page 24: Event Types

    AXIS 240Q - Event Configuration Event Types An Event Type is a set of parameters describing how and when the video server is to perform certain actions. Example: If somebody walks past the connected camera, and an event has been configured to act on this, the video server can e.g.
  • Page 25 Pre-trigger and Post-trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger, e.g. 2 minutes before and after a door was opened. Check the Upload images checkbox under Event Types > Add Triggered... > Triggered by... to expand the web page with the available options.

  • Page 26: Motion Detection

    AXIS 240Q - Event Configuration 7. Click OK to save the Event in the Event Types list. Please see the online help Motion Detection In the Motion Detection menu, you can configure the video source(s) for motion detection. The motion detection feature is used to generate an alarm whenever movement occurs (or stops) in the image.

  • Page 27: Port Status

    6. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag to the desired position). 7. Adjust the Object size, History and Sensitivity profile sliders (see table below for details). Any detected motion within an active window is then indicated by red peaks in the Activity window (the active window has a red frame).

  • Page 28: Pan Tilt Zoom

    AXIS 240Q - Pan Tilt Zoom Pan Tilt Zoom Installing PTZ Devices The AXIS 240Q supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device: 1.

  • Page 29: Ptz Configuration

    Note: Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP/IP client. Please refer to the Axis Website at www.axis.com for further information. PTZ Configuration Once PTZ has been installed for the AXIS 240Q, PTZ Configuration now appears in the menu to the left along with the following submenus.

  • Page 30: Ptz Controls

    AXIS 240Q - Pan Tilt Zoom PTZ Controls If the AXIS 240Q has been appropriately configured, the Live View page will display the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users. The exact controls shown depends on the make and model of PTZ device.
  • Page 31 AXIS 240Q - Pan Tilt Zoom In contrast, when using an absolute driver, each position on the bar (see right) represents a defined position in the device’s range of movement, with the center of the bar representing the point midway between the two extremes of movement. Clicking a position directly on the bar moves the camera directly to the new position in one smooth movement.

  • Page 32: Guard Tour

    AXIS 240Q - Pan Tilt Zoom Preset Positions Also available with many PTZ devices are Preset positions. These presets are selected from the drop-down Source list on the Live View page and will move and/or zoom the camera to a pre-defined position, i.e. to cover an area of particular interest. Events can also be configured to go to preset positions when triggered.
  • Page 33 OSD Menu - If the PTZ unit supports an internal configuration menu, this can be accessed using the On-Screen Display (OSD). Configure the analog camera by opening and navigating through its internal menu in this display. PTZ Control Queue Use the PTZ Control Queue window to enable and disable PTZ queueing. This window allows you to set up a queue for viewers wanting to access the AXIS 240Q, and limits the number of viewers and the length of time each viewer can access and control PTZ.
  • Page 34 AXIS 240Q - Pan Tilt Zoom 2. Event - You can set up the AXIS 240Q to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm. The event will immediately be place first in queue except when an administrator is in control. For more information see Triggered Event, on page 24.

  • Page 35: System Options

    System Options Security - Users User access control is enabled by default, when the administrator sets the root password on first access. New users are authorized with user names and passwords, or the administrator can choose to allow anonymous viewer login to the Live View page, as described below: Users - the user list displays the authorized users and access levels: Viewer Provides the lowest level of access, which only allows the user access to the Live View page...

  • Page 36: Security - Https

    AXIS 240Q - System Options Security - HTTPS For greater security, the AXIS 240Q can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)). That is, all communication that would otherwise go via HTTP instead goes via an encrypted HTTPS connection. Certificate - to use HTTPS for communication with the AXIS 240Q, a Certificate must be created using one of these methods: •...

  • Page 37: Network - Basic Tcp/Ip Settings

    Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the Live View video streams. Use the predefined formats or use your own custom date and time formats. See File Naming &...

  • Page 38: Network - Advanced Tcp/Ip Settings

    AXIS 240Q - System Options Network - Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server.

  • Page 39: Network - Socks

    AXIS 240Q - System Options HTTPS The default HTTP port number (443) can be changed to any port within the range 1024-65535. This is useful for e.g. simple port mapping. NAT traversal Use NAT traversal when your video server is located on an intranet and you want to make it available from the other side of a NAT router.

  • Page 40: Snmp

    AXIS 240Q - System Options SNMP The Simple Network Management Protocol (SNMP) allows the remote management of network devices. Select the version of SNMP to use, depending on the level of security required. Select the version of SNMP to use, by checking the appropriate box. The three levels of security are: •...

  • Page 41: Support

    • the static IP address • the default router • the subnet mask • the system time • Default - The default button should be used with caution. Pressing this will return all of the video server's settings (including the IP address) to the factory default values. Upgrade Server - See Upgrading the Firmware, on page 47.

  • Page 42: Advanced

    AXIS 240Q - System Options Log Level for Email - from the drop-down list, select the level of information to send as email and enter the destination email address. Advanced Scripting is an advanced function that provides the possibility to customize and use scripts.

  • Page 43: Resetting To The Factory Default Settings

    Resetting to the Factory Default Settings To reset the AXIS 240Q to the original default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 40), or use the control button on the front panel, as described below: Using the Control Button 1.

  • Page 44: Unit Connectors

    AXIS 240Q - Unit Connectors Unit Connectors The following connectors are described in this section: • The D-Sub Connector, on page 44 • The I/O Terminal Connector, on page 45 • COM Ports RS-232 and RS-485, on page 46 The D-Sub Connector The AXIS 240Q provides one 9-pin D-sub connector, providing the physical interface for an RS-232 port, used for connecting accessory equipment, such as PTZ devices for the remote control of connected video cameras.

  • Page 45: The I/O Terminal Connector

    The I/O Terminal Connector This section describes the pinout and interface support provided by the 12-pin I/O terminal connector, which includes: • 4 digital transistor outputs • 4 digital inputs • an RS-485 interface • auxiliary power and GND The terminal connector is used in applications for e.g. motion detection, event triggering, time lapse recording, alarm notification via email, image storage to FTP locations, etc.

  • Page 46: Schematic Diagram - I/O Terminal Connector

    AXIS 240Q - Unit Connectors Schematic Diagram - I/O Terminal Connector 3.3V RS-485 COM Ports RS-232 and RS-485 The COM Ports RS-232 and RS-485 support several operational modes: • Generic TCP/IP - enables the video server to receive status/data and send com- mands via TCP/IP •...

  • Page 47: Troubleshooting

    Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 240Q. One of your first actions when troubleshooting a problem should be to check the currently installed version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your AXIS 240Q can be seen under Setup >...

  • Page 48: Support

    AXIS 240Q - Troubleshooting Emergency Recovery Procedure If power or the network connection to the AXIS 240Q is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the underside label on the product casing.
  • Page 49 Symptoms, Possible Causes and Remedial ActionsI Problems setting the IP address Using ARP/Ping - the IP address Restart the server and try again. Ensure also the ping length is set to 408. See or ARP and Ping must be set within two minutes in Windows on page 13, or ARP and Ping in UNIX/Linux on page 14.
  • Page 50 AXIS 240Q - Troubleshooting Video Image Problems Image too dark or too light. Black borders around the video image Problems uploading own files Missing images in uploads Slow image update Slow performance Bad snapshot images Display incorrectly configured on your workstation Incorrect exposure in images Incorrect line termination For additional assistance, please contact your reseller or check the product’s support pages on...

  • Page 51: Technical Specifications

    Technical Specifications Item Specification Model • AXIS 240Q: Four port video server Video compression • Motion-JPEG. • Single snapshot JPEG images. Resolutions • 4CIF, 2CIFExp, 2CIF, QCIF • max 704x480 (NTSC) 768x576 (PAL) • max 160x120 (NTSC) 176x144 (PAL Frame rate •...
  • Page 52 AXIS 240Q - Technical Specifications Item Supported protocols Approvals - EMC Approvals - Safety Video Inputs Management Pre/Post Alarm Buffer Dimensions Complimentary Software Specification • Motion JPEG streaming: HTTP. • Event notification: HTTP, TCP, SMTP. • Image upload: FTP, SMTP, HTTP. •...

  • Page 53: Performance Considerations

    Performance considerations When setting up your system it is important to consider how various settings and situations will affect the overall performance. The following aspects are among the most important to consider: • Image resolution - High image resolution creates larger images. More data increases the total bandwidth used.

  • Page 54: Glossary

    AXIS 240Q - Glossary Glossary ActiveX - A control (or set of rules) used by a browser. ActiveX controls are often downloaded and installed automatically as required. API - Application Programming Interface. The Axis API can be used for integrating Axis products into other applications.
  • Page 55 AXIS 240Q - Glossary TCP/IP - Transmission Control Protocol/Internet Protocol. A suite of network protocols that determine how data is transmitted. TCP/IP is used on many networks, including the Internet. TCP keeps track of the individual packets of information and IP contains the rules for how the packets are actually sent and received.

  • Page 56: Index

    AXIS 240Q - Index Index Accessing the video server 8 Action 23 Action buttons 9, 21 Active/Inactive (output button) 9 Active/Inactive (output buttons) 21 Administrators 12, 35 Advanced TCP/IP settings 38 Alarm 23, 26, 45 Allowed IP addresses 35 AMC 9, 10 Anonymous viewing 35 Auxiliary power 45 Backup 41...
  • Page 57 Operators 35 Output buttons 9, 21 Own home page 20 Own web files 20 Pan Tilt Zoom 46 Pan/Tilt/Zoom 30 Performance 53 Pinout 40 Pinout - I/O connectors 45 Port status 27 Post-trigger buffer 25 Power adapter 7 Preset positions 32 Pre-trigger buffer 25 PTZ 28 PTZ commands 20, 31...

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