Axis 240Q User Manual

Axis 240Q User Manual

Video server
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AXIS 240Q Video Server
User's Manual

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Table of Contents
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Summary of Contents for Axis 240Q

  • Page 1 AXIS 240Q Video Server User’s Manual...
  • Page 2 Safety Notice - Battery Replacement with the instructions, may cause harmful interference to radio The AXIS 240Q uses a 3.0V CR2032 Lithium battery as the power communications. However, there is no guarantee that supply for its internal real-time clock (RTC). This battery will, interference will not occur in a particular installation.
  • Page 3: Table Of Contents

    The AXIS Media Control (AMC) ........
  • Page 4 AXIS 240Q Network - Advanced TCP/IP Settings ........40 SOCKS .
  • Page 5: Product Description

    HTTPS, IP address filtering and multiple user levels with passwords. The AXIS 240Q has a built-in web server, providing full access to all features through the use of a standard browser. The built-in scripting tool allows the creation of basic applications, providing basic surveillance solutions.
  • Page 6: Axis 240Q Front Panel

    DIP switches set in the down position. Note: If the AXIS 240Q is to be connected in parallel with other equipment, disable the input termination by turning the corresponding DIP switch to the up position (OFF). Failure to do so may impair the image qual- ity.
  • Page 7: Axis 240Q Rear Panel

    The I/O Terminal connector also provides an auxiliary connection point for DC power. Network Connector - The AXIS 240Q connects to the network via a standard network cable. The AXIS 240Q detects the speed of the local network segment (10BaseT/100BaseTX Ethernet).
  • Page 8: Using The Video Server

    AXIS 240Q - Using the video server Using the video server The AXIS 240Q can be used with most standard operating systems and web browsers. The recommended browser is Internet Explorer with Windows, and Mozilla with other operating systems. See also the Technical specifications, on page 67.
  • Page 9: The Live View Page

    •To view streaming video in Microsoft Internet Explorer, you must set your web browser to allow the AXIS Media Control (AMC) to be installed on your computer. AMC is required to use audio in the AXIS 241SA, AXIS 241QA and AXIS 243SA. AMC also provides an MPEG-4 decoder for viewing MPEG-4 video streams.
  • Page 10: Video Streams

    For information on using Pan/Tilt/Zoom controls, please see page 27. Video Streams The Live View page in the AXIS 240Q provides access to Motion JPEG video streams, as well as to single JPEG images. Other applications and clients can also access these video streams/images directly, without going via the Live View page.
  • Page 11: The Axis Media Control (Amc)

    Video and images from the AXIS 240Q can also be accessed in the following ways: • If supported by the client, the AXIS 240Q can use Motion JPEG server push to display video. This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.
  • Page 12: Configuring The Video Server

    Accessing the Setup tools Follow the instructions below to access the Setup Tools from a browser. 1. Start the browser and enter the IP address or host name of the AXIS 240Q in the location/address field. 2. The Live View page is now displayed. Click Setup to display the Setup tools.
  • Page 13: Video & Image Settings

    AXIS 240Q - Video & Image Settings Video & Image Settings The following descriptions show examples of the available features in the AXIS 240Q. For details about each setting, please refer to the online help available from each page. Click to access the online help.
  • Page 14: Video Source Settings

    AXIS 240Q - Video & Image Settings Text Overlay Settings Include date, time and/or text of your choice to be viewed on the image. The color of the text may be set to white or black, while background color may be set to white, black, transparent or semitransparent.
  • Page 15: Overlay/Mask Settings

    Selecting the overlay/mask type from the menu will display further settings available for the selected type. See the online help for further information. Note: A privacy mask cannot be bypassed, but an overlay image can be bypassed with the help of the AXIS VAPIX API. Upload and use an overlay image 1.
  • Page 16 Windows 4-bit BMP (16 colors) Overlay image limitations: • The maximum overlay image size supported by the AXIS 240Q is the same as the max- imum image resolution. See Technical Specifications, on page 54. • When a text overlay is also used, this reduces the amount of space available to the overlay image.
  • Page 17 AXIS 240Q - Video & Image Settings Use a Privacy Mask To use privacy masks to hide different areas of the video image: 1. Select Configurable areas as privacy mask in the drop-down list for Overlay/Mask Type. New options appear.
  • Page 18: Live View Config

    These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default page with your own colors, images etc.
  • Page 19 Note that the setup address is http://<ip address>/operator/basic.shtml Upload Own Web Files Your own web files, background pictures, etc. must first be uploaded to the AXIS 240Q in order to be available for selection in the Custom Settings setup dialog. Once uploaded, the files are shown in the drop-down list.
  • Page 20 Output Buttons These buttons are used to control the outputs on the AXIS 240Q and thus the equipment connected to them, e.g. to switch a light on or off: • The Pulse button activates the port for a defined period •...
  • Page 21: Html Examples

    PTZ Control Panel, but will default to joystick if this is selected. HTML Examples You can add live video from your AXIS 240Q to your own web site. The video server can send Motion-JPEG images to up to 20 simultaneous connections, although an administrator can restrict this to fewer.
  • Page 22: Event Configuration

    Event Servers are used for e.g. receiving uploaded image files and/or notification messages. To set up Event server for your AXIS 240Q, go to Setup > Event Configuration > Event Servers and enter the required information according to the selected server type.
  • Page 23: Event Types

    AXIS 240Q - Event Configuration Event Types An Event Type is a set of parameters describing how and when the video server is to perform certain actions. Example: If somebody walks past the connected camera, and an event has been configured to act on this, the video server can e.g.
  • Page 24 Note: If the pre- or post-buffer is too large for the internal memory in the AXIS 240Q, the frame rate will be reduced and individual images may be missing. If this occurs, an entry will be created in the unit's log file.
  • Page 25: Motion Detection

    AXIS 240Q - Event Configuration 7. Click OK to save the Event in the Event Types list. Please see the online help for descriptions of each available option. Motion Detection In the Motion Detection menu, you can configure the video source(s) for motion detection.
  • Page 26: Port Status

    Port Status Under Event Configuration > Port Status, there is a list that shows the status for the connected inputs and outputs of the AXIS 240Q. This is for the benefit of an operator, who cannot access the System Options section.
  • Page 27: Pan Tilt Zoom

    AXIS 240Q - Pan Tilt Zoom Pan Tilt Zoom Installing PTZ Devices The AXIS 240Q supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device: 1.
  • Page 28: Ptz Configuration

    HTTP specification for generic control of PTZ devices using CGI commands or a TCP/IP client. Please refer to the Axis Website at www.axis.com for further information. PTZ Configuration Once PTZ has been installed for the AXIS 240Q, PTZ Configuration now appears in the menu to the left along with the following submenus. Preset Positions A preset position is a pre-defined camera view than can be used to quickly move the camera to a specific location.
  • Page 29: Ptz Controls

    AXIS 240Q - Pan Tilt Zoom PTZ Controls If the AXIS 240Q has been appropriately configured, the Live View page will display the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users.
  • Page 30 There are also driver specific shortcuts that can appear in the Control Panel. In the screen to the right, a driver has been installed that brings up the Wiper shortcut button, which allows the user to configure and use a windshield wiping action with the AXIS 240Q.
  • Page 31: Guard Tour

    PTZ driver and are displayed in the PTZ Panel. Limits - Define the pan, tilt, zoom and focus limits for the AXIS 240Q. Movements to the left and right, up and down can be restricted to narrow the area under surveillance. The...
  • Page 32 Use the PTZ Control Queue window to enable and disable PTZ queueing. This window allows you to set up a queue for viewers wanting to access the AXIS 240Q, and limits the number of viewers and the length of time each viewer can access and control PTZ. For more information on how to set up the control queue, please see the online help.
  • Page 33 PTZ control command. 2. Event - You can set up the AXIS 240Q to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm. The event will immediately be place first in queue except when an administrator is in control.
  • Page 34: System Options

    Referrals - to prevent unauthorized sources from including the video stream from the AXIS 240Q into external Web pages, check the Referrals box and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream.
  • Page 35: 802.1X - Network Admission Control

    Protocol over SSL (Secure Socket Layer)). That is, all communication that would otherwise go via HTTP instead goes via an encrypted HTTPS connection. Certificate - to use HTTPS for communication with the AXIS 240Q, a Certificate must be created using one of these methods: •...
  • Page 36 The one used in the Axis implementation is EAP-TLS (EAP-Transport Layer Security). The AXIS network video device presents its certificate to the network switch, which in turn forwards this to the RADIUS server. The RADIUS server validates or rejects the certificate and responds to the switch, and sends its own certificate to the client for validation.
  • Page 37 Protected network 1. A CA server provides the required signed certificates. 2. The Axis video device requests access to the protected network at the network switch. The switch forwards the video device’s CA certificate to the RADIUS server, which then replies to the switch.
  • Page 38: Date & Time

    IP address change (under Services) to receive notification from the video server when the IP address changes. •Alternatively, if your DHCP server can update a DNS server, you can access the AXIS 240Q by host name which is always the same, regardless of the IP address.
  • Page 39: Axis 240Q

    • Pinging the unit will still be possible when this service is disabled. AXIS Internet Dynamic DNS Service - If the AXIS 240Q has been registered with the Axis Internet Dynamic DNS service and the IP address for the product changes, the service is updated to reflect the change.
  • Page 40: Network - Advanced Tcp/Ip Settings

    Use the following DNS server address - enter the desired DNS server by specifying the following: Domain name - enter the domain(s) to search for the host name used by the AXIS 240Q. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, e.g.
  • Page 41: Socks

    Use NAT traversal when your video server is located on an intranet and you want to make it available from the other side of a NAT router. The FTP server running in the AXIS 240Q enables the upload of e.g. new firmware, user applications, etc. Check the box to enable the service.
  • Page 42: Smtp (Email)

    AXIS 240Q - System Options The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product. This makes it possible for network routers and switches to e.g. reserve a fixed amount of bandwidth for these types of traffic. The following types of traffic are marked: •...
  • Page 43: Network - Upnp

    For more information, please see COM Ports RS-232 and RS-485, on page 49. RS485 - The COM ports on the AXIS 240Q supports several operational modes listed on this page. For more information, please see COM Ports RS-232 and RS-485, on page 49.
  • Page 44: Support

    The System Overview provides a summary of the status of the video server. Logs & Reports - when contacting Axis support, please be sure to provide a valid Server Report with your query. Information - The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis support service.
  • Page 45: Advanced

    For more information, please visit the Developer pages at www.axis.com/developer Plain Config - this function is for the advanced user with experience of Axis video server configuration. All parameters can be set and modified from this page. Help is...
  • Page 46: Resetting To The Factory Default Settings

    AXIS 240Q - System Options Resetting to the Factory Default Settings To reset the AXIS 240Q to the original default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 43), or use the control...
  • Page 47: Unit Connectors

    COM Ports RS-232 and RS-485, on page 49 The D-Sub Connector The AXIS 240Q provides one 9-pin D-sub connector, providing the physical interface for an RS-232 port, used for connecting accessory equipment, such as PTZ devices for the remote control of connected video cameras.
  • Page 48: The I/O Terminal Connector

    A half-duplex RS-485 interface for controlling auxiliary equipment, e g. PTZ devices. RS-485 - B (inverting) The AXIS 240Q includes one (green) 12-pin terminal block. Connect input/output devices to this block: 1. Loosen the corresponding screw on top of the pin (see the table above to determine which pin to use).
  • Page 49: Schematic Diagram - I/O Terminal Connector

    HTTP • Pan Tilt Zoom (PTZ) - for controlling a PTZ device. A PTZ device requires a driver for its function. Please see page 27 for information on how to connect PTZ devices. Drivers can be obtained from www.axis.com...
  • Page 50: Troubleshooting

    Note: Pre-configured and customized settings will be retained for use when the new firmware is running (pro- vided the features are available in the new firmware) although this is not guaranteed by Axis Communica- tions. 1. Save the firmware file to your computer. The latest version of the AXIS 240Q firmware is available free of charge from the Axis Web site at www.axis.com/techsup or from your local distributor.
  • Page 51: Support

    2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the AXIS 240Q’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, e.g. axis240q.bin. Then click the Load button to restart the upgrade process.
  • Page 52 The AXIS 240Q cannot be accessed from a Web browser The IP address has been changed 1) Move the AXIS 240Q to an isolated network or to one with no DHCP or BOOTP server. Set the by DHCP IP address again, using the ARP Ping command.
  • Page 53 Incorrect exposure in images Incorrect line termination If the AXIS 240Q is to be connected in loop through with other equipment, disable the input termination by turning the corresponding DIP switch to OFF. For additional assistance, please contact your reseller or check the product’s support pages...
  • Page 54: Technical Specifications

    • IP address filtering. • HTTPS (SSL/TLS) encryption. Users • 20 simultaneous users Pan/Tilt/Zoom • PTZ support for remote camera control. Please see www.axis.com for information about supported devices. Terminal connector - I/O • 4 digital alarm inputs ports and connections •...
  • Page 55 • Weight: 1.2 lb. (0.54 kg) power adapter not included Complimentary Software • AXIS Media Control (AMC) - ActiveX component software required for Microsoft Internet Explorer - installed automatically on first use. • Optional: AXIS IP Utility - For Windows installation.
  • Page 56: General Performance Considerations

    To see the bandwidth and frame rate currently required by the video stream, the AXIS 240Q provides a tool that can be used to display these values directly in the video image. To do this, special format strings are added as part of a text overlay.
  • Page 57: Frame Rates - Motion Jpeg

    AXIS 240Q - Technical Specifications Frame rates - Motion JPEG The AXIS 240Q has a frame rate of up to 6/5 fps per channel for all resolutions. Bandwidth As there are many factors affecting bandwidth, it is very difficult to predict the required amounts.
  • Page 58: Glossary

    AMC (AXIS Media Control) - AMC is the ActiveX AXIS IP Utility - A tool for discovering and setting IP component required to view moving images from an Axis addresses for Axis network devices. AXIS IP Utility is video device in Internet Explorer.
  • Page 59 AXIS 240Q - Glossary CCD (Charged Coupled Device) - This light-sensitive format. A codec uses analog-to-digital conversion and image device used in many digital cameras is a large digital-to-analog conversion in the same chip. integrated circuit that contains hundreds of thousands of...
  • Page 60 10 Mbps and 100 Mbps respectively. modulation (PCM) scheme operating at 8 kHz sample rate. ETRAX (Ethernet Token Ring AXIS) - The ETRAX chip is G.726 - A frequently used speech-compression algorithm the cornerstone of Axis technology and the 'brain' in in telecommunications due to its high perceived speech nearly all Axis products.
  • Page 61 AXIS 240Q - Glossary type of images (I-VOP's or P-VOP's) included in the connection between the communication end-points, stream, and their internal order. See also GOV and VOP. packets can be sent via different routes and do not need to arrive at the destination in the correct order.
  • Page 62 AXIS 240Q - Glossary JPEG (Joint Photographic Experts Group) - Together MPEG-2 - The designation for a group of audio and video with the GIF file format, JPEG is an image file type coding standards, and is typically used to encode audio commonly used on the web.
  • Page 63 Pixel (Picture Element) - A pixel is one of the many tiny along its vertical axis, and zooming is the adjustment of dots that make up a digital image. The color and intensity the zoom lens to magnify the view.
  • Page 64 AXIS 240Q - Glossary RS-232 - A long-established standard that describes the protect people, property and assets. Such systems are physical interface and protocol for low-speed serial data therefore an especially attractive option for companies communication between devices. This is the interface that currently using CCTV.
  • Page 65 AXIS 240Q - Glossary identity of the server. Control Protocol (TCP). The advantage of UDP is that it is not required to deliver all data and may drop network Subnet & subnet mask - A subnet is an identifiably packets when there is e.g. network congestion. This is separate part of an organization's network.
  • Page 66 AXIS 240Q - Glossary VPN (Virtual Private Network) - This creates a secure "tunnel" between the points within the VPN. Only devices with the correct "key" will be able to work within the VPN. The VPN network can be within a company LAN (Local Area Network), but different sites can also be connected over the Internet in a secure way.
  • Page 67: Index

    Frame rates 14, 57 AMC 10 FTP server 22 Anonymous viewing 34 ARP/Ping 39 Auxiliary power 48 Generic HTTP 49 AXIS Internet Dynamic DNS Service 39 Generic TCP/IP 49 Backup 44 Host name 40 Bandwidth 57 HTML examples 21 Buffers 24...
  • Page 68 AXIS 240Q - Index Security 34 Network settings 38 Sequence mode 9, 21 NTP server 38 Serial number 7 Snapshot button 10 Source list 9 Support 44 Operators 34 System options 34 Output buttons 9, 20 Own home page 19...

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