Warranty Certificate - Esu LokPilot V4.0 Instruction Manual

22. Warranty Certificate

24 months warranty form date of purchase
Dear customer,
Congratulations on purchasing this ESU product. This quality product was manufactured applying the most advanced production methods
and processes and was subjected to stringent quality checks and tests.
Therefore ESU electronic solutions ulm GmbH & Co. KG grants you a warranty for the purchase of ESU products that far exceeds the national
warranty as governed by legislation in your country and beyond the warranty from your authorised ESU dealer. ESU grants an extended
manufacturer´s warranty of 24 months from date of purchase.
Warranty conditions:
• This warranty is valid for all ESU products that have been purchased from an authorised dealer.
• No claims will be accepted without proof of purchase. The filled in warranty certificate together with your ESU dealer´s receipt serves as proof
of purchase. We recommend keeping the warranty certificate together with the receipt.
• In case of claim please fill in the enclosed fault description as detailed and precise as possible and return it with your faulty product.
Extend of warranty / exclusions:
This warranty covers free of charge repair or replacement of the faulty part, provided the failure is demonstrably due to faulty design,
manufacturing, material or transport. Please use the appropriate postage stamps when shipping the decoder to ESU. Any further claims
are excluded.
The warranty expires:
1. In case of wear and tear due to normal use
2. In case of conversions of ESU - products with parts not approved by the manufacturer.
3. In case of modifications of parts, particularly missing shrink sleeves, or wires directly extended on the decoder.
4. In case of inappropriate use (different to the intended use as specified by the manufacturer).
5. If the instructions as laid down in the user manual by ESU electronic solutions ulm GmbH & Co. KG were not adhere to.
Due to liability reasons any inspections or repairs can only be carried out on products that are not installed in a locomotive or carriage. Any
locomotive sent to ESU for inspection will be returned without even touching it. There is no extension of the warranty period due to any
repairs or replacements carried out by ESU.
You may submit your warranty claims either at your retailer or by shipping the product in question with the warranty certificate, the receipt
of purchase and fault description directly to ESU electronic solutions ulm GmbH & Co. KG:
ESU GmbH & Co. KG
- Garantieabteilung -
Edisonallee 29
D-89231 Neu-Ulm
GERMANY
75