Smart Call Home Overview; Smart Call Home Destination Profiles - Cisco Nexus 5600 Series Configuration Manual

Smart Call Home Overview

• Secure message transport directly from your device or through a downloadable Transport Gateway (TG)
• Web-based access to Smart Call Home messages and recommendations, inventory and configuration
Smart Call Home Overview
You can use Smart Call Home to notify an external entity when an important event occurs on your device.
Smart Call Home delivers alerts to multiple recipients that you configure in destination profiles.
Smart Call Home includes a fixed set of predefined alerts on your switch. These alerts are grouped into alert
groups and CLI commands that are assigned to execute when an alert in an alert group occurs. The switch
includes the command output in the transmitted Smart Call Home message.
The Smart Call Home feature offers the following:
• Automatic execution and attachment of relevant CLI command output.
• Multiple message format options such as the following:
• Multiple concurrent message destinations. You can configure up to 50 e-mail destination addresses for

Smart Call Home Destination Profiles

A Smart Call Home destination profile includes the following information:
• One or more alert groups—The group of alerts that trigger a specific Smart Call Home message if the
• One or more e-mail destinations—The list of recipients for the Smart Call Home messages that are
• Message format—The format for the Smart Call Home message (short text, full text, or XML).
• Message severity level—The Smart Call Home severity level that the alert must meet before the switch
You can also configure a destination profile to allow periodic inventory update messages by using the inventory
alert group that will send out periodic messages daily, weekly, or monthly.
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aggregation point. You can use a TG aggregation point in cases that require support for multiple devices
or in cases where security requirements mandate that your devices may not be connected directly to the
Internet.
information for all Smart Call Home devices, and field notices, security advisories, and end-of-life
information.
◦Short Text—Text that is suitable for pagers or printed reports.
◦Full Text—Fully formatted message information that is suitable for human reading.
◦XML—Matching readable format that uses the Extensible Markup Language (XML) and the
Adaptive Messaging Language (AML) XML schema definition (XSD). The XML format enables
communication with the Cisco TAC.
each destination profile.
alert occurs.
generated by alert groups assigned to this destination profile.
generates a Smart Call Home message to all e-mail addresses in the destination profile. The switch does
not generate an alert if the Smart Call Home severity level of the alert is lower than the message severity
level set for the destination profile.
Configuring Smart Call Home
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