HP StorageWorks ESL E-Series User Manual page 94

Maintenance and Troubleshooting
Table 17: Common Interface Manager issues (Continued)
Symptom
Interface
Manager card
does not detect
one or more FC
interface
controllers
94
Possible Cause
Bad network
connection
Incorrect Make sure that the e2400-160 interface
interface controller has lettering to the side of the ports.
controller, or If lettering is above or below the ports, then
controller has the wrong controller type was installed.
less than Contact your service provider.
minimum
required
firmware
Note:
it might still work if the firmware level is at
least 5.3.06, the controller is set to DHCP,
and its defaults are restored.
Update the firmware to 5.3.06 or higher and
restore defaults on the interface controller
(e2400-160 or e1200-160)
Defective Observe status and link LEDs. Replace
Interface defective card or controller.
Manager card
or FC interface
controller
Solution
Verify that the Interface Manager card is
properly connected to the FC interface
controllers and that the cables are good.
Use LEDs to troubleshoot Ethernet
cabling.
See the
HP StorageWorks ESL
E-Series Unpacking and Installation
for more information.
Guide
If you have the wrong controller type,
ESL E-Series Tape Library User's Guide