Tape Drive Problems - HP StorageWorks ESL E-Series User Manual

Tape drive problems

Table 14
Table 14: Tape drive problems
The library is unable to
communicate with a
drive.
The tape drive does not
eject a cartridge.
ESL E-Series Tape Library User's Guide
describes the corrective action for problems with the tape drives.
Problem
This is indicated by a Drive Communication
Time-out error.
Corrective Action
Reseat the drive.
Verify that the drive is set to On from the OCP.
Attempt the operation from the application software.
Open the front door, and press and hold the eject
button on the drive in question.
Reset the drive from the OCP then attempt unload.
If unsuccessful, power off the library, disconnect the
FC cables, power the library back on, open the front
door, and press and hold the eject button on the
drive in question.
Maintenance and Troubleshooting
91