Summary of Contents for HP StorageWorks 500 Generation 2
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HP StorageWorks Modular Smart Array 500 Generation 2 Storage System Maintenance and Service Guide April 2004 (First Edition) Part Number 354903-001...
Power Button/LED Assembly......................20 Storage System Chassis and Backplane ..................... 21 Diagnostic Tools Server Utilities ........................... 23 HP Insight Diagnostics ......................23 HP Systems Insight Manager....................23 Management Agents ....................... 24 Survey Utility ......................... 24 ROM Functions and Utilities ......................24 Smart Components for ROM Flash ..................
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HP MSA 500 G2 Storage System Maintenance and Service Guide Rear Panel Components ........................31 Power Supply/Blower Assembly LEDs ..................... 32 Shared Storage Module with Integrated Environmental Monitoring Unit ......... 32 2-Port Shared Storage Module Components................33 2-Port Shared Storage Module LEDs ..................34 4-Port Shared Storage Module Components................
Illustrated Parts Catalog In This Section Mechanical and System Components.....................5 Mechanical and System Components...
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HP MSA 500 G2 Storage System Maintenance and Service Guide Item Description Spare Part Number Mechanical Components Chassis, 4U, with backplane 229198-001 Bezel blank 229208-001 Interconnect blank 229200-001 System Components AC power supply assembly, 499 W 212398-001 Blower 123482-001 Boards...
Removal and Replacement Procedures In This Section Safety Considerations ........................7 Power Down the Storage System ....................9 Hard Drive Blank .........................10 Hot-Plug SCSI Hard Drive ......................11 Bezel Blank ..........................13 Modular Smart Array 500 Generation 2 Controller ..............13 Battery-Backed Cache Module.....................15 Blower ............................16 Hot-Plug Power Supply ........................17...
HP MSA 500 G2 Storage System Maintenance and Service Guide • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly.
Removal and Replacement Procedures WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: •...
HP MSA 500 G2 Storage System Maintenance and Service Guide CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does...
• Open HP SIM and inspect the Error Counter window for each physical drive in the same array to confirm that no other drives have any errors. (For details, refer to the HP SIM documentation on the Management CD.) •...
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HP MSA 500 G2 Storage System Maintenance and Service Guide − In RAID 1+0 configurations, any drives that are not mirrored to other removed or failed drives can be simultaneously replaced offline without data loss. To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the storage system unless all bays are populated with either a component or a blank.
2. Close the lever. Modular Smart Array 500 Generation 2 Controller When the controller in a single-controller storage system fails, HP recommends that you migrate the cache module to a new controller. Battery-backed cache data in a failed controller can remain intact for up to 3 days with 256-MB modules.
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HP MSA 500 G2 Storage System Maintenance and Service Guide To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the storage system unless all bays are populated with either a component or a blank.
Removal and Replacement Procedures Battery-Backed Cache Module To remove the component: 1. Determine if the controller configuration supports hot-plug cache replacement: − If the storage system is equipped with a single controller, power down the storage system (on page 9). −...
HP MSA 500 G2 Storage System Maintenance and Service Guide 2. Close the slot latches. 3. Close the controller. Blower To remove the component: WARNING: The blower blades rotate at a high speed. Avoid touching the rotating blades when removing the blower.
Removal and Replacement Procedures − The blower begins operating immediately. − The power supply/blower assembly LED is green. Hot-Plug Power Supply Observe the following conditions for AC power supplies: CAUTION: Removing a power supply significantly changes the airflow within the chassis. The storage system will shut down to prevent overheating unless the power supply is replaced within 5 minutes.
HP MSA 500 G2 Storage System Maintenance and Service Guide 3. Remove the power supply. To replace the power supply: 1. Lift the locking latch. 2. Slide the power supply into the bay until it locks into place. 3. Install the blower on the power supply.
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Removal and Replacement Procedures 3. Remove the module. To replace the component, reverse the removal procedure. If you are replacing a failed 2-Port Shared Storage Module with a 4-Port Shared Storage Module, refer to the 4-Port Shared Storage Module Installation Instructions that ship with the option.
HP MSA 500 G2 Storage System Maintenance and Service Guide Interconnect Blank To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the storage system unless all bays are populated with either a component or a blank.