HP StorageWorks ESL E-Series User Manual page 89

Table 12: Robotics problems (Continued)
The robot drops a
cartridge.
A cartridge is in the
picker at start-up,
when a move
command is requested,
or after a place
command is executed.
The picker does not
have a cartridge after
completing a pick
command.
ESL E-Series Tape Library User's Guide
Problem
Note:
empty bin, he must then run an inventory so the library
records the position of the manually-placed cartridge.
Corrective Action
Open the doors. Retrieve the cartridge, orient it
properly, and place the cartridge in an empty storage
bin. (Do not try to place the cartridge in the picker.)
Perform an inventory.
If the operator manually places a cartridge in an
If possible, initiate a Move Cartridge command from
the picker to a storage slot using your application
software.
If the problem continues, contact a field service
engineer.
Make sure a cartridge can be found in the source
location.
Perform an inventory.
Retry the command. If the pick operation fails again,
contact a field service engineer.
Maintenance and Troubleshooting
89