Method Of Inquiry And Product Warranty; Method Of Inquiry; Product Warranty; Warranty Terms - Hitachi SJ700D-004L Instruction Manual

Chapter 1

1.2 Method of Inquiry and Product Warranty

1.2.1 Method of inquiry

For an inquiry about product damage or faults or a question about the product, notify your supplier of
the following information:
(1) Model of your inverter
(2) Serial number (MFG No.)
(3) Date of purchase
(4) Content of inquiry
- Location and condition of damage
- Content of your question

1.2.2 Product warranty

The product will be warranted under the term described in the next section "1.2.3 Warranty Terms".
Even within the warranty period, repair of a product fault will not be covered by the warranty (but the repair will be at
your own cost) if:
(1) the fault has resulted from incorrect usage not conforming to the instructions given in this Instruction Manual or
the repair or modification of the product carried out by an unqualified person,
(2) the fault has resulted from a cause not attributable to the delivered product,
(3) the fault has resulted from use beyond the limits of the product specifications, or
(4) the fault has resulted from disaster or other unavoidable events.
The warranty will only apply to the delivered inverter and excludes all damage to other equipment and facilities
induced by any fault of the inverter.
Repair at the user's charge :
Following the warranty period, any examination and repair of the product will be accepted at your charge. Even during
the warranty period, examination and repairs of faults, subject to the above scope of the warranty disclaimer, will be
available at charge. To request a repair at your charge, contact your supplier or local Hitachi Distributor.

1.2.3 Warranty Terms

The warranty period under normal installation and handling conditions shall be two (2) years from the date of
manufacture ("DATE" on product nameplate), or one (1) year from the date of installation, whichever occurs first. The
warranty shall cover the repair or replacement, at Hitachi's sole discretion, of ONLY the inverter that was installed.
(1) Service in the following cases, even within the warranty period, shall be charged to the purchaser:
a. Malfunction or damage caused by mis-operation or modification or improper repair
b. Malfunction or damage caused by a drop after purchase and transportation
c. Malfunction or damage caused by fire, earthquake, flood, lightening, abnormal input voltage,
contamination, or other natural disasters
(2) When service is required for the product at your work site, all expenses associated with field repair shall be
charged to the purchaser.
(3) Always keep this manual handy; please do not lose it. Please contact your Hitachi distributor to purchase
replacement or additional manuals.
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