Ricoh infotec 3671F Service Manual page 189

TROUBLESHOOTING
ERROR CODES
Code Meaning
2-20 Abnormal
coding/decoding (cpu not
ready)
2-50 The machine reset itself
4-00 One page took longer
than 8 minutes to transmit
4-01 Line current was cut
4-02 The other end cut the
received page as it was
longer than the maximum
limit.
4-10 Communication failed
because of ID Code
mismatch (Closed
Network) or Tel. No./CSI
mismatch (Protection
against Wrong
Connections)
5-00 Data reconstruction not
possible
5-10 DCR timer expired
5-20 Storage impossible
because of a lack of
memory
5-21 Memory overflow
5-22 Mode table overflow after
the second page of a
scanned document
5-23 Print data error when
printing a substitute rx or
confidential rx message
5-24 Memory overflow after
the second page of a
scanned document
5-25 SAF file access error
5-30 Mode table for the first
page to be printed was
not effective
6-01 G3 ECM - no V.21 signal
was received
6-02 G3 ECM - EOR was
received
6-03 G3 ECM - non-standard
V.21 code received
Suggested Cause/Action
Replace the FCU.
Replace the FCU.
Check for a bad line.
Try the communication at a lower resolution, or
without halftone.
Change the FCU.
Check the line connector.
Check the connection between FCU and NCU.
Check for line problems.
Replace the FCU or the NCU.
Split the page into smaller pieces, or ask the other
end to change their maximum receive length setting,
then resend.
Get the ID Codes the same and/or the CSIs
programmed correctly, then resend.
The machine at the other end may be defective.
Replace the FCU.
Replace the FCU.
Temporary memory shortage.
Test the SAF memory.
Replace the FCU or optional IC card.
Wait for the messages which are currently in the
memory to be sent or delete some files from memory.
Test the SAF memory.
Ask the other end to resend the message.
Replace the FCU or IC memory card.
Try using a lower resolution setting.
Wait for the messages which are currently in the
memory to be sent or delete some files from memory.
Replace the FCU or IC memory card.
Replace the FCU or IC memory card.
Try adjusting the rx cable equalizer.
Replace the FCU or NCU.
The other terminal may be defective.
7-26
July 30th, 1996