Ricoh HL-F1 Field Service Manual
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Ricoh HL-F1 Field Service Manual

Ricoh HL-F1 Field Service Manual

Machine code: h558
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Model HL-F1
Machine Code: H558
Field Service Manual
14 May, 2010

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Summary of Contents for Ricoh HL-F1

  • Page 1 Model HL-F1 Machine Code: H558 Field Service Manual 14 May, 2010...

  • Page 3: Safety Precautions

    Safety Precautions To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. • If there are faxes in the machine's memory, you need to print them or save them before you turn off the power and unplug the machine.

  • Page 4: Warnings, Cautions, Notes

    Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location. • This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must disconnect the power cord from the AC power outlet to shut off the power completely.
  • Page 5 • A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property. • Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of valuable data and to prevent damage to the machine.

  • Page 6: Symbols And Abbreviations

    Symbols and Abbreviations This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: See or Refer to Clip ring Screw Connector Clamp Short Edge Feed Long Edge Feed...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS Safety Precautions..............................1 To use the machine safely..........................1 Warnings, Cautions, Notes...........................2 Symbols and Abbreviations..........................4 1. Product Information Specifications..............................11 Overview................................12 Front View..............................12 Rear View..............................13 Control Panel..............................14 Components..............................16 Mechanical Components..........................17 2. Installation Installation Requirement...........................19 Choosing a Location............................19 Fax Installation.............................19 3. Preventive Maintenance PM Tables.................................21 4.
  • Page 8 Document Base ASSY..........................35 Side Cover L..............................36 Handset Holder (NA/China only)......................37 Speaker ASSY..............................38 Side Cover R/Link Stopper.........................39 Panel Unit..............................40 Hook PCB ASSY............................47 Top Cover..............................49 Main Body................................62 NCU PCB ASSY............................62 Paper Stopper L/S............................64 Front Cover..............................64 Pickup Roller Holder ASSY.........................66 Fixing Unit..............................70 High-Voltage PS PCB ASSY........................76 Main PCB..............................78 PS PCB Unit/Fan 40............................79 Laser Unit..............................83...
  • Page 9 F/R Solenoid ASSY...........................101 Main Frame L.............................103 Main Frame R............................104 Harness Routing.............................106 Laser Unit..............................106 FG harness ASSY 1/ FG harness ASSY 2/ FG harness ASSY 5............107 FG harness ASSY............................108 Regist sensor PCB ASSY..........................109 Fan Motor 60 Unit.............................110 Toner LED PCB ASSY/ Fan 40........................111 Toner Sensor PCB ASSY...........................112 P/R Solenoid ASSY/ F/R Solenoid ASSY....................113 New Toner Sensor Harness Assy/ Cover Sensor..................114...
  • Page 10 Operation Check of LCD (Function code 12)..................136 Operational Check of Control Panel PCB (Function code 13).............137 Adjustment of Handset Volume (Function code 16)................138 Sensor Operational Check (Function code 32)..................139 Received Data Transfer Function (Function code 53)................140 Fine Adjustment of Scan Start/End Positions (Function code 54)............142 Acquisition of White Level Data and CIS Scanner Area Setting (Function code 55)......143 Continuous Print Test (Function code 67)....................144 EEPROM Customizing (Function code 74).....................144...
  • Page 11 WSW13 (Modem setting)........................176 WSW14 (AUTO ANS facility setting).....................177 WSW15 (REDIAL facility setting)......................178 WSW16 (Function setting 1)........................179 WSW17 (Function setting 2)........................180 WSW18 (Function setting 3)........................181 WSW19 (Transmission speed setting)....................182 WSW20 (Overseas communications mode setting)................182 WSW21 (TAD setting 1)..........................184 WSW22 (ECM and call waiting caller ID).....................184 WSW23 (Communications setting)......................185 WSW24 (TAD setting 2)..........................186 WSW25 (TAD setting 3)..........................187...
  • Page 12 WSW46 (Monitor of power ON/OFF state and parallel port kept at high)........201 WSW47 (Switching between high- and full-speed USB)..............201 WSW48 (USB setup latency)........................201 WSW49 (End-of-copying beep and print in black)................201 WSW50 (SDAA settings).........................202 WSW51 (Function setting 16).........................202 6. Troubleshooting Error Indication..............................203 Troubleshooting Guide..........................204 Introduction..............................204 Precautions..............................204...

  • Page 13: Product Information

    1. Product Information Specifications See "Appendices" for the Specifications.

  • Page 14: Overview

    1. Product Information Overview Front View 1. Telephone Handset (NA/China only) 7. Power Switch 2. Control Panel Cover 8. Front Cover 3. ADF Document Support 9. Paper Tray 4. Automatic Document Feeder (ADF) 10. Manual Feed Slot 5. Control Panel 11.

  • Page 15: Rear View

    Overview Rear View 12. USB Interface Connector 14. AC Power Connector 13. Back Cover...

  • Page 16: Control Panel

    1. Product Information Control Panel 1. One-Touch Keys These 10 keys give you instant access to 20 previously stored dial numbers. 2. Fax and Telephone Keys • Redial/Pause: Redials the last number you called. It also inserts a pause in quick dial numbers. •...
  • Page 17 Overview The "#" key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone (For Canada only). 5. Start: Lets you start sending faxes or making copies. 6. Stop/Exit: Stops an operation or exits from the menu. 7.

  • Page 18: Components

    1. Product Information Components The equipment consists of the following major components:...

  • Page 19: Mechanical Components

    Overview 11. Front Cover 1. Document Base ASSY 12. Paper Tray 2. Panel Unit 13. High-voltage PS PCB 3. Document Chute ASSY 14. Side Cover L 4. Paper Eject Tray 15. Main PCB 5. NCU PCB & Shield Case 16. Fixing Unit 6.
  • Page 20 1. Product Information 1. Eject roller ASSY 16. Feed roller 2. Halogen heater 17. Up plate 3. Corona wire 18. Regist rear actuator 4. Polygon motor 19. Supply roller 5. Blade 20. Developer roller 6. Laser unit 21. Transfer roller 7.

  • Page 21: Installation

    2. Installation Installation Requirement Choosing a Location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C).
  • Page 22 2. Installation...

  • Page 23: Preventive Maintenance

    3. Preventive Maintenance PM Tables There are no PM parts for this machine.
  • Page 24 3. Preventive Maintenance...

  • Page 25: Replacement And Adjustment

    4. Replacement and Adjustment Transferring Received Fax Data When the machine at the user site requires to be repaired, unplugging the power cord from the wall socket for sending the machine for repair will lose received FAX data if unprinted and left in the machine. To prevent such data loss, the service personnel should instruct end users (e.g., by telephone) to transfer data to another facsimile machine using the procedure below.
  • Page 26 4. Replacement and Adjustment • Be sure to type the telephone number with the numerical keys. No one-touch dialing is allowed in this procedure. • The machine displays the "ACCEPTED" for approx. two seconds and starts dialing to transfer data. •...
  • Page 27 Transferring Received Fax Data End page sample 1. Job number 2. Total number of pages to be transferred 3. Station ID registered in the sender equipment 4. Fax number of the sender equipment 5. Telephone number of the sender equipment 6.

  • Page 28: Before You Do

    4. Replacement and Adjustment Before You Do Safety Precautions To prevent the creation of secondary problems by mishandling, observe the following precautions during maintenance work. 1. Before starting disassembly/reassembly jobs, unplug the power cord and telephone line. In particular, when having access to the power supply inside the machine, make sure that the power cord is unplugged from the electrical outlet;...

  • Page 29: Tightening Torque

    Before You Do Tightening Torque Tightening torque Location of screw Screw type Q'ty N•m (kgf•cm) Document base ASSY Taptite, cup B M4x12 0.79 ±0.1 (8 ±1) Side cover L Taptite, bind B M4x12 0.79 ±0.1 (8 ±1) Speaker hold spring Taptite, cup B M3x8 0.49 ±0.1 (5 ±1) Side cover R...
  • Page 30 4. Replacement and Adjustment Tightening torque Location of screw Screw type Q'ty N•m (kgf•cm) Chute base Taptite, bind B M4x12 0.8 ±0.1 (8 ±1) Tightening torque Location of screw Screw type Q'ty N•m (kgf•cm) Fixing unit Taptite, cup B M4x12 0.78 ±0.1 (8 ±1) Screw, pan (s/p washer) Halogen heater...
  • Page 31 Before You Do Tightening torque Location of screw Screw type Q'ty N•m (kgf•cm) Air duct Taptite, cup S M3x6 0.69 ±0.1 (7 ±1) Tightening torque Location of screw Screw type Q'ty N•m (kgf•cm) Sub chute ASSY Taptite, bind B M4x12 0.78 ±0.1 (8 ±1) Tightening torque Location of screw...

  • Page 32: Preparation

    4. Replacement and Adjustment Tightening torque Location of screw Screw type Q'ty N•m (kgf•cm) Main frame R Taptite, bind B M4x12 0.78 ±0.1 (8 ±1) Preparation Prior to proceeding with the disassembly procedure, 1. Unplug - the modular jack of the telephone line, - the USB cable, if connected (not shown below), and - the modular jack of the external telephone set if connected (not shown below).

  • Page 33: Disassembly Flowchart

    Before You Do Disassembly Flowchart...

  • Page 34: Common Parts

    4. Replacement and Adjustment Common Parts Paper Eject Tray 1. Remove the paper eject tray [A]. Drum/Toner ASSY...

  • Page 35: Paper Tray

    Common Parts 1. Open the front cover [A] and remove the drum/toner ASSY [B]. Paper Tray 1. Close the front cover [A] and pull out the paper tray [B]. 2. Remove the paper from the paper tray. 3. Remove the separation pad holder ASSY [A] and the separation pad spring [B]. 4.

  • Page 36: Back Cover

    4. Replacement and Adjustment Back Cover 1. Paper Exit Tray ( p.32) 2. Drum/Toner ASSY ( p.32) 3. Paper Tray ( p.33) 4. Remove the section [A] of the back cover while opening the back cover slightly. 5. Remove the back cover [B]. Rear Chute Cover 1.

  • Page 37: Document Base Assy

    Common Parts 2. Remove the rear chute cover [A]. 3. Remove the paper eject actuator [A] and the eject actuator spring [B]. Document Base ASSY 1. Paper Exit Tray ( p.32) 2. Drum/Toner ASSY ( p.32) 3. Paper Tray ( p.33)

  • Page 38: Side Cover L

    4. Replacement and Adjustment 4. Remove the two screws (cup B M4x12) [A] to remove the document base ASSY [B]. Side Cover L 1. Document Base ASSY ( p.35) 2. Open the front cover [A]. 3. Remove the side cover L [B] ( x 2: B M4x12).

  • Page 39: Handset Holder (Na/China Only)

    Common Parts 4. Disconnect the connector [A] of the speaker ASSY. Handset Holder (NA/China only) 1. Top Cover ( p.49) 2. Open the panel unit [A] and remove the link stopper [B].

  • Page 40: Speaker Assy

    4. Replacement and Adjustment 3. Release the four hooks to remove the handset holder [A]. Speaker ASSY 1. Side Cover L ( p.36) 2. Remove the speaker hold spring [A] and speaker ASSY [B] ( x 1; B M3x8).

  • Page 41: Side Cover R/Link Stopper

    Common Parts Side Cover R/Link Stopper 1. Side Cover L ( p.36) 2. Remove the side cover R [A] ( x 2; B M4x12, hooks). 3. Remove the link stopper [A] from the top cover [B].

  • Page 42: Panel Unit

    4. Replacement and Adjustment Panel Unit 1. Handset Holder ( p.37) 2. Disconnect the panel harness [A]. 3. Remove the panel unit [B].
  • Page 43 Common Parts 4. Remove the separation rubber [A], ADF plate spring [B] and front plate spring [C] ( x 1; B M3x6).
  • Page 44 4. Replacement and Adjustment 5. Remove the actuator R [A] from the panel unit [B].
  • Page 45 Common Parts 6. Release the four hooks to remove the panel rear cover [A] ( x 3; B M3x8).
  • Page 46 4. Replacement and Adjustment 7. Remove the actuator F [A] from the panel rear cover [B]. 8. Disconnect the LCD harness [A]. • After disconnecting flat cable(s), check that each cable is not damaged at its end or short- circuited. •...
  • Page 47 Common Parts 9. Release the three hooks to remove the panel PCB ASSY [A]. 10. Release the two hooks to remove the panel PCB ASSY [A].
  • Page 48 4. Replacement and Adjustment 11. Remove the rubber key [A].

  • Page 49: Hook Pcb Assy

    Common Parts 12. Release the two hooks to remove the back light holder [A]. 13. Remove the back light film [A]. 14. Release the one hook to remove the LCD [B]. Hook PCB ASSY 1. Handset Holder ( p.37)
  • Page 50 4. Replacement and Adjustment 2. Disconnect the connector [A] of the hook PCB ASSY [B]. 3. Release the one hook to remove the hook PCB ASSY [B]. 4. Remove the actuator hook [A] from the hook PCB ASSY [B].

  • Page 51: Top Cover

    Common Parts Top Cover 1. Rear Chute Cover ( p.34) 2. Remove the rear cover stopper [A] ( x 1; B M4x12).
  • Page 52 4. Replacement and Adjustment 3. Remove the inner chute [A] ( x 2; B M4x12, spring x 1). • Re-assemble the inner chute [A] while pushing onto the pinch roller [B] of the inner chute with the eject roller [C] of the top cover [D]. 4.
  • Page 53 Common Parts 5. Remove the the NCU FG harness ASSY [A] ( x 1; pan (S/P washer) M3.5x6). 6. Disconnect the connector [A] of the battery. 7. Release the one hook to remove the battery [B]. • There is a danger of explosion if the battery is incorrectly replaced.
  • Page 54 4. Replacement and Adjustment • Use a genuine spare part when you replace the battery. • Do not disassemble, recharge or dispose of in fire. • Used battery should be disposed of according to local regulations. 8. Disconnect the battery harness from the main PCB [C]. 9.
  • Page 55 Common Parts 10. Remove the paper eject roller ASSY [A] from the top cover [B]. • When removing the paper eject roller ASSY, the spacer may come off easily. Be sure not to lose...
  • Page 56 4. Replacement and Adjustment 11. Remove the LF ground plate [A] ( x 1; S M3x6). 12. Release the two hooks to remove the bushing 5 [A].
  • Page 57 Common Parts 13. Remove the document ejection roller ASSY [B]. 14. Release the hook to remove the pressure roller ASSY [A]. 15. Remove the two pressure rollers [A] from the pressure roller shaft [B].
  • Page 58 4. Replacement and Adjustment 16. Remove the LF spring [A] from the top cover [B]. 17. Release the two hooks to remove the bushing 5 [A]. 18. Remove the LF roller [B].
  • Page 59 Common Parts 19. Remove the scanning drive LF FG harness ASSY [A] ( x 1; B M3x4). 20. Remove the four bind taptite screws. 21. Release the four hooks to remove the document chute ASSY [A] from the inner chute cover ASSY [B] ( x 1;...
  • Page 60 4. Replacement and Adjustment 22. Remove the CIS [A]. 23. Disconnect the CIS harness [A].
  • Page 61 Common Parts 24. Remove the two CIS springs [A]. 25. Remove the LF roller gear [A].
  • Page 62 4. Replacement and Adjustment 26. Remove the separation roller [A]. 27. Remove the scanning driver ASSY [A] ( x 2; B M3x8).
  • Page 63 Common Parts 28. Remove the scanning motor F sub ASSY [A] ( x 1; M3x6).

  • Page 64: Main Body

    4. Replacement and Adjustment Main Body NCU PCB ASSY 1. Paper Eject Roller ASSY ( p.49 "Top Cover") 2. Remove the NCU FG harness ASSY [A] ( x 1; pan (S/P washer) M3.5x6).
  • Page 65 Main Body 3. Remove the scanning drive LF FG harness [A] and NCU unit [B] ( x 2; B M4x12). 4. Turn the NCU unit upside down. 5. Remove the NCU PCB ASSY [A] ( x 2; S M3x6). 6. Disconnect the NCU harness ASSY [B].

  • Page 66: Paper Stopper L/S

    4. Replacement and Adjustment Paper Stopper L/S 1. Remove the paper stopper ASSY [A] from the inner chute cover ASSY [B]. 2. Remove the paper stopper S [A] from the paper stopper L [B]. Front Cover 1. Paper Exit Tray ( p.32)
  • Page 67 Main Body 2. Drum/Toner ASSY ( p.32) 3. Paper Tray ( p.33) 4. Release the hook [A] of the drive release cam from the front cover ASSY [B]. 5. Release the hook [A] on the front cover ASSY from the chute [B]. 6.

  • Page 68: Pickup Roller Holder Assy

    4. Replacement and Adjustment Pickup Roller Holder ASSY 1. Side Cover L ( p.36) 2. Turn the printer upside down. • Printer top side [A] 3. Remove the chute base [B] ( x 6; B M4x12). • When re-assembling the chute base, check that the screws [C] are secured correctly. For details, see "How to check"...
  • Page 69 Main Body 4. Remove the spring extension P/R [A] from the gear 52 P/R [B]. 5. Release the hook and remove the gear 52 P/R [B].
  • Page 70 4. Replacement and Adjustment 6. Remove the bush F/R [A]. 7. Remove the F/R roller shaft ASSY [B]. 8. Remove the link lever [A] from the hook of the pickup roller holder ASSY [B]. 9. Remove the pickup roller holder ASSY [B].
  • Page 71 Main Body • The pickup roller holder spring [A] is assembled on the bottom of the pickup roller holder ASSY [B]. Be careful not to lose the spring [A]. How to check Check that the distance [A] between the floor [B] and the separation roller collar [C] of the pickup roller holder ASSY is 45.5 to 47.5mm by using the plate jig [D].

  • Page 72: Fixing Unit

    4. Replacement and Adjustment • [E] (height: 47.5 mm) which is contacted with the roller is acceptable. • [G] (more than 47.5 mm) which is not contacted with the roller is NOT acceptable. • [F] (height: 45.5 mm) which is not contacted with the roller. •...
  • Page 73 Main Body 2. Disconnect the heater harness connector [A] and thermistor harness connector [B]. 3. Remove the fixing unit [C] ( x 2; B M4x12). • Be sure not to touch the pressure roller.
  • Page 74 4. Replacement and Adjustment 4. Remove the two PR springs [A]. 5. Remove the pressure roller ASSY (pressure roller [B], PR arm ASSY [C], PR bush) from the fuser frame [D]. 6. Remove the two PR arm ASSYs [A] and two PR bushes [B] from the pressure roller [C].
  • Page 75 Main Body 7. Release each hook of the springs [A] from the fuser frame [B] and remove the four separate claw ASSYs [C]. • Align the separate claw ASSY with the shape of the fuser frame to remove. • Be careful not to damage the heat roller [D] when removing the separate claw ASSYs [C]...
  • Page 76 4. Replacement and Adjustment 8. Remove the heat roller [A] ( x 2; pan (S/P washer) M3x8). 9. Remove the halogen heater [B]. • When re-assembling the heat roller [A], assemble the HR bush [B] onto the fuser frame [C] referring to the figure above.
  • Page 77 Main Body • When re-assembling the halogen heater [A], put the halogen heater [A] onto the fuser frame [B] so that the terminal of the heater harness [C] is at the top, and secure the screws in the order shown in the figure above. 10.

  • Page 78: High-Voltage Ps Pcb Assy

    4. Replacement and Adjustment 12. Remove the thermistor ASSY harness[A] from the four hooks. 13. Remove the thermistor ASSY [B] ( x 1; B M3x12). • When re-assembling the thermistor ASSY [A] to the fuser frame [B], ensure the direction of the thermistor ASSY [A] is correct referring to the figure above;...
  • Page 79 Main Body 2. Disconnect the three connectors [A] from the high-voltage PS PCB ASSY [B]. 3. Disconnect the high-voltage PS PCB harness [C] from the main PCB. • After disconnecting flat cable(s), check that each cable is not damaged at its end or short- circuited.

  • Page 80: Main Pcb

    4. Replacement and Adjustment Main PCB 1. Side Cover R/Link Stopper ( p.39) 2. Disconnect all connectors from the main PCB [A]. • After disconnecting flat cable(s), check that each cable is not damaged at its end or short- circuited. •...

  • Page 81: Ps Pcb Unit/Fan 40

    Main Body 3. Remove the FG harness ASSY 6 [A] ( x 5; S M3x6). 4. Remove the main PCB [B] from main frame L [C]. • When replacing the main PCB [B], refer to "Adjustments and Updating of Settings, Required After Parts Replacement".
  • Page 82 4. Replacement and Adjustment 2. Remove the duct film [A]. 3. Remove the FG harness ASSY 1 [B] ( x 1; pan (S/P washer) M3.5x6). 4. Remove the LV shield plate cover [A] from the main frame R [B] ( x 2; S M3x6, x 1;...
  • Page 83 Main Body 5. Remove the LV insulation sheet [A]. 6. Remove the ground wire [A] ( x 1; pan (S/P washer) M3.5x6). 7. Remove the AC holder [B] ( x 1; B M4x12). 8. Remove the two bind B M4x12, taptite screws and then remove the LV shield plate [C] ( x 2; B M4x12).
  • Page 84 4. Replacement and Adjustment • Re-assemble the ground wire [A] so that the section attached to the terminal is downwards. 9. Remove the two cup S M3x6 taptite screws. 10. Disconnect the four connectors from the PS PCB unit [A], and then remove the PS PCB unit [A]. 11.

  • Page 85: Laser Unit

    Main Body • When disconnecting the connectors, disconnect the regist sensor PCB connector [A] and toner LED PCB unit ASSY connector [B] first, lift up the PS PCB unit [C] from the LV shield plate, and disconnect the two connectors of the main PCB [D] and fan 40 [E]. 12.
  • Page 86 4. Replacement and Adjustment 2. Remove the FG harness ASSY 6 [A] ( x 1; S M3x6). 3. Remove the laser unit [B] ( x 4; S M3x6). 4. Remove the filter ASSY [A] from the air duct [B]. 5. Remove the air duct [B] ( x 1; S M3x6).

  • Page 87: Sub Chute Assy

    Main Body • When replacing the laser unit, replace the barcode label [A] attached on the gear plate calking ASSY [B] with a new one supplied with a new unit. • [C]: 2 to 3 mm/ [D]: 1 to 2 mm •...

  • Page 88: Link Lever

    4. Replacement and Adjustment 2. Remove the sub chute ASSY [A] ( x 2; B M4x12). Link Lever 1. Pickup Roller Holder ASSY ( p.66)

  • Page 89: Tail Edge Actuator

    Main Body 2. Turn the printer body upside down. • [A]: Printer top side 3. Pull the section [B] outwards and remove the link lever [C]. • When re-assembling the link lever [A], insert the end of the link lever [A] into the main frame L [B] referring to the figure above.

  • Page 90: Regist Front Actuator/Regist Front Spring

    4. Replacement and Adjustment 2. Remove the tail edge actuator [A] with the tail edge spring [B]. 3. Remove the tail edge spring [B] from the tail edge actuator. • [C]: Printer top side Regist Front Actuator/Regist Front Spring 1. Pickup Roller Holder ASSY ( p.66)

  • Page 91: Regist Sensor Pcb Assy

    Main Body 2. Remove the regist front actuator [A] with the regist front spring [B]. 3. Remove the regist front spring [B] from the regist front actuator. • [C]: Printer top side Regist Sensor PCB ASSY 1. Regist Front Actuator/Regist Front Spring ( p.88)

  • Page 92: Regist Rear Actuator/Regist Rear Spring

    4. Replacement and Adjustment 2. Release the harness from the hook and remove the regist sensor PCB ASSY [A] ( x 1; B M3x6). • [B]: Printer top side Regist Rear Actuator/Regist Rear Spring 1. Pickup Roller Holder ASSY ( p.66)

  • Page 93: Fan Motor 60 Unit

    Main Body 2. Remove the regist rear spring [A]. 3. Remove the regist rear actuator [B]. • [C]: Printer top side Fan Motor 60 Unit 1. PS PCB Unit/Fan 40 ( p.79)
  • Page 94 4. Replacement and Adjustment 2. Remove the three bind B M4x12, taptite screws and three FG harness ASSY 1 [A], 4 [B], 5 [C] ( x 1 each; B M4x12). 3. Remove the base plate [D]. • [E]: Printer top side...

  • Page 95: Toner Led Pcb Assy/Led Holder

    Main Body 4. Release the harness from the hook, and then remove the fan motor 60 unit [A] from the main frame R [B]. • When re-assembling the fan motor 60 unit [A], make sure to turn the side with a label [C] outwards.

  • Page 96: New Toner Actuator/New Toner Actuator Spring

    4. Replacement and Adjustment 2. Remove the toner LED PCB ASSY [A] from the main frame R [B]. 3. Remove the LED holder [C] from the toner LED PCB ASSY [D]. New Toner Actuator/New Toner Actuator Spring 1. Laser Unit ( p.83)

  • Page 97: New Toner Sensor Harness Assy

    Main Body 2. Remove the new toner actuator spring [A]. 3. Release the hook and remove the new toner actuator [B] from the main frame L [C]. New Toner Sensor Harness ASSY 1. High-Voltage PS PCB ASSY ( p.76)

  • Page 98: Cover Sensor

    4. Replacement and Adjustment 2. Release the two hooks and remove the new toner sensor harness ASSY [A] from the main frame L [B]. Cover Sensor 1. New Toner Sensor Harness ASSY ( p.95) 2. Release the two hooks and remove the cover sensor [A] from the main frame L [B].

  • Page 99: Toner Sensor Pcb Assy

    Main Body Toner Sensor PCB ASSY 1. Cover Sensor ( p.96) 2. Remove the toner sensor PCB ASSY [A] ( x 1; B M3x6). Main Motor ASSY 1. High-Voltage PS PCB ASSY ( p.76)
  • Page 100 4. Replacement and Adjustment 2. Remove the main PCB sheet [A]. 3. Remove the FG harness ASSY 4 [B], and then remove the main shield plate [C] ( x 4; B M4x12).
  • Page 101 Main Body 4. Remove the HVPS insulation sheet [A]. 5. Remove the gear plate calking ASSY [B] ( x 3; B M4x12).

  • Page 102: Develop Joint

    4. Replacement and Adjustment 6. Remove the main motor ASSY [A] ( x 3; S M3x6). Develop Joint 1. Main Motor ASSY ( p.97) 2. Remove the develop joint [A] from the gear plate calking ASSY [B].

  • Page 103: P/R Solenoid Assy

    Main Body P/R Solenoid ASSY 1. Main Motor ASSY ( p.97) 2. Remove the P/R solenoid ASSY [A], the P/R solenoid lever [B] and the solenoid release spring P/R [C] ( x 1; B M3x10). F/R Solenoid ASSY 1. P/R Solenoid ASSY ( p.101)
  • Page 104 4. Replacement and Adjustment 2. Remove the gear ASSY [A] from the main frame L [B]. • The gear ASSY contains the small gears [A]. Be careful not to lose them by disassembling the gear ASSY.

  • Page 105: Main Frame L

    Main Body 3. Remove the F/R solenoid ASSY [A], the F/R solenoid lever [B] and the solenoid release spring F/R [C] ( x 1; B M3x10). Main Frame L 1. New Toner Actuator/New Toner Actuator Spring ( p.94)

  • Page 106: Main Frame R

    4. Replacement and Adjustment 2. Remove the main frame L [A] ( x 2; B M4x12). Main Frame R 1. Main Frame L ( p.103)
  • Page 107 Main Body 2. Remove the main frame R [A] ( x 3; B M4x12).

  • Page 108: Harness Routing

    4. Replacement and Adjustment Harness Routing Laser Unit 1. Main PCB 4. Laser unit 2. LD harness 5P 5. Polygon motor connector 3. Adhesion tape...

  • Page 109: Fg Harness Assy 1/ Fg Harness Assy 2/ Fg Harness Assy 5

    Harness Routing FG harness ASSY 1/ FG harness ASSY 2/ FG harness ASSY 5 1. FG harness ASSY 2 4. FG harness ASSY 1 2. FG harness ASSY 1 5. FG harness ASSY 5 3. FG harness ASSY 5 6. Chute...

  • Page 110: Fg Harness Assy

    4. Replacement and Adjustment FG harness ASSY 1. Main PCB 3. Laser unit 2. FG harness ASSY...

  • Page 111: Regist Sensor Pcb Assy

    Harness Routing Regist sensor PCB ASSY 1. PS PCB unit 3. Chute 2. Regist sensor PCB ASSY...

  • Page 112: Fan Motor 60 Unit

    4. Replacement and Adjustment Fan Motor 60 Unit 1. Fan motor 60 unit 2. Main PCB...

  • Page 113: Toner Led Pcb Assy/ Fan 40

    Harness Routing Toner LED PCB ASSY/ Fan 40 1. Fan 40 3. Toner LED PCB ASSY 2. Label side 4. PS PCB unit...

  • Page 114: Toner Sensor Pcb Assy

    4. Replacement and Adjustment Toner Sensor PCB ASSY 1. High-voltage PS PCB ASSY 2. Toner sensor PCB ASSY...

  • Page 115: P/R Solenoid Assy/ F/R Solenoid Assy

    Harness Routing P/R Solenoid ASSY/ F/R Solenoid ASSY 1. High-voltage PS PCB ASSY 3. P/R solenoid ASSY 2. F/R solenoid ASSY...

  • Page 116: New Toner Sensor Harness Assy/ Cover Sensor

    4. Replacement and Adjustment New Toner Sensor Harness Assy/ Cover Sensor 1. Main PCB ASSY 3. New toner sensor harness ASSY 2. Harness guide 4. Cover sensor...

  • Page 117: Panel Unit

    Harness Routing Panel Unit 1. Harness guide 4. Panel PCB 2. Main PCB 5. Panel cover 3. Panel rear cover 6. Panel PCB harness...

  • Page 118: Hook Pcb

    4. Replacement and Adjustment Hook PCB 1. Harness guide film 4. Hook PCB 2. Hook PCB harness 5. Harness guide film 3. Main PCB...

  • Page 119: Scanning Motor F Sub Assy

    Harness Routing Scanning Motor F Sub ASSY 1. Main PCB 4. Scanning motor F sub ASSY 2. Harness guide film 5. Harness guide film 3. Scanning motor F sub ASSY 6. Main PCB...

  • Page 120: Cis

    4. Replacement and Adjustment 1. Main PCB 2. CIS...

  • Page 121: Ncu Pcb

    Harness Routing NCU PCB 1. Main PCB 5. Document chute ASSY 2. NUC PCB 6. NCU FG harness 3. LF FG harness 7. LV shield unit 4. Scanning driver ASSY...

  • Page 122: Requirement Adjustment After Parts Replacement

    4. Replacement and Adjustment Requirement Adjustment after Parts Replacement If You Replace the Main PCB • If you replace the main PCB, also replace the ink absorber box. Using the machine without replacing the ink absorber box may cause an overflow of drained ink from the ink absorber box, thereby staining the machine.
  • Page 123 Requirement Adjustment after Parts Replacement • (1) Double-click the brmainte.EXE file (maintenance utility) stored in the PC. • (2) Select Input Information [A] from Menu. Select the applicable model name. • (3) Check the port (USB) [B] which the machine is connected through and click "Serial No." [B]. •...
  • Page 124 4. Replacement and Adjustment • (1) Select "Adjust Scanner" [A] from Menu. • (2) Look for the laser unit serial label which can be found on the right of the main PCB. (Refer to the NOTE below for the laser unit serial label.) •...

  • Page 125: If You Replace The Cis

    Requirement Adjustment after Parts Replacement 11. Switch back to standby. • Disconnect the USB cable and press the "9" key twice. If You Replace the CIS Acquire of white level data and set the CIS scanner area setting (Function code 55). •...
  • Page 126 4. Replacement and Adjustment 7. Enter the last 4 digit numbers of the machine into the box [D] at the right hand side. 8. Click the OK button. • Please refer to the illustration above for the identification and the location [B] of the laser unit serial label [A].

  • Page 127: Service Maintenance

    5. Service Maintenance Entry into the Maintenance Mode There is maintenance mode in this machine. After entering the maintenance mode, the machine beeps for approx. one second and displays "MAINTENANCE" on the LCD, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys.

  • Page 128: List Of Maintenance-Mode Functions

    5. Service Maintenance List of Maintenance-Mode Functions Maintenance-mode Functions Function Function Reference Page Code EEPROM Parameter Initialization p.129 Printout of Scanning Compensation Data p.130 ADF Performance Test p.131 Test Pattern p.131 Firmware Switch Setting p.132 Printout of Firmware Switch Data p.136 Operational Check of LCD p.136...
  • Page 129 List of Maintenance-Mode Functions The numbers in bold can be accessed by end users if the machine setting is changed. For details, see "User- Access to The Maintenance Mode" on the next page.

  • Page 130: User-Access To The Maintenance Mode

    5. Service Maintenance User-Access to The Maintenance Mode Basically, the maintenance-mode functions listed on the previous page should be accessed by service personnel only. However, you can allow end users to access some of these under the guidance of service personnel (e.g., by telephone).

  • Page 131: Detailed Description Of Maintenance-Mode Functions

    Detailed Description of Maintenance-Mode Functions Detailed Description of Maintenance-Mode Functions EEPROM Parameter Initialization (Function code 01/91) Function The machine initializes the parameters, user switches, and firmware switches registered in the EEPROM, to the initial values. Entering the function code 01 initializes all of the EEPROM areas, but entering 91 does not initialize some areas, as listed below.

  • Page 132: Printout Of Scanning Compensation Data (Function Code 05)

    5. Service Maintenance 2. Upon completion of parameter initialization, the machine returns to the initial stage of the maintenance mode. 3. Be sure to turn the machine power off. If you press the "9" key twice to exit from the maintenance mode without turning the power off, then the machine will not fully initialize the EEPROM.

  • Page 133: Adf Performance Test (Function Code 08)

    Detailed Description of Maintenance-Mode Functions ADF Performance Test (Function code 08) Function The machine counts the documents fed by the automatic document feeder (ADF) and displays the count on the LCD for checking the ADF performance. Operating Procedure 1. Set documents. (Allowable up to the ADF capacity.) The "DOC.

  • Page 134: Firmware Switch Setting (Function Code 10)

    5. Service Maintenance Test Pattern Firmware Switch Setting (Function code 10) Function The machine incorporates the following firmware switch functions which may be activated with the procedures using the control panel keys and buttons. The firmware switches have been set at the factory in conformity to the communications standards and codes of each country.
  • Page 135 Detailed Description of Maintenance-Mode Functions Firmware Switches (WSW01 through WSW51) WSW No. Function WSW01 Dial pulse setting WSW02 Tone signal setting WSW03 PABX mode setting WSW04 TRANSFER facility setting WSW05 1st dial tone and busy tone detection WSW06 Redial/Pause key setting and 2nd dial tone detection WSW07 Dial tone setting 1 WSW08...
  • Page 136 5. Service Maintenance WSW No. Function WSW25 TAD setting 3 WSW26 Function setting 4 WSW27 Function setting 5 WSW28 Function setting 6 WSW29 Function setting 7 WSW30 Function setting 8 WSW31 Function setting 9 WSW32 Function setting 10 WSW33 Function setting 11 WSW34 Function setting 12 WSW35...
  • Page 137 Detailed Description of Maintenance-Mode Functions WSW No. Function WSW47 Switching between high- and full-speed USB WSW48 USB setup latency WSW49 End-of-copying beep and print in black WSW50 SDAA settings WSW51 Function setting 16 Operating Procedure 1. Press the "1" and "0" keys in this order in the initial stage of the maintenance mode. The machine displays the "WSW00"...

  • Page 138: Printout Of Firmware Switch Data (Function Code 11)

    5. Service Maintenance Details of Firmware Switches The details of the firmware switches are described in "Firmware Switches (WSW)" in which the user- accessible selectors of the firmware switches are in bold. Machine w/o fax support some selectors of firmware switches. Those selector numbers are circled. Printout of Firmware Switch Data (Function code 11) Function The machine prints out the setting items and contents specified by the firmware switches.

  • Page 139: Operational Check Of Control Panel Pcb (Function Code 13)

    Detailed Description of Maintenance-Mode Functions Operational Check of Control Panel PCB (Function code 13) Function This function allows you to check the control panel PCB for normal operation. Operating Procedure 1. Press the "1" and "3" keys in this order in the initial stage of the maintenance mode. The "00 "...

  • Page 140: Adjustment Of Handset Volume (Function Code 16)

    5. Service Maintenance Adjustment of Handset Volume (Function code 16) Function This function is to adjust the handset volume when it is set to Volume Amplify. (The adjustment is valid only when the Volume Amplify is set, and only "Low High"...

  • Page 141: Sensor Operational Check (Function Code 32)

    Detailed Description of Maintenance-Mode Functions 5. Press the "Stop/Exit" key so that the machine returns to the initial stage of the maintenance mode. Sensor Operational Check (Function code 32) Function This function allows you to check whether the 9 sensors. Operating Procedure 1.

  • Page 142: Received Data Transfer Function (Function Code 53)

    5. Service Maintenance sensor(s), open the front cover or the document cover, remove the toner cartridge, jam paper at the paper outlet, insert paper from the manual feeder, and load a recording paper tray, etc. 3. Press the "Stop/Exit" key. The machine beeps for one second and return to the initial stage of the maintenance mode.
  • Page 143 Detailed Description of Maintenance-Mode Functions • Be sure to type the telephone number with the numerical keys. No one-touch dialing is allowed in this procedure. • The machine displays the "ACCEPTED" for approx. two seconds and starts dialing to transfer data. •...

  • Page 144: Fine Adjustment Of Scan Start/End Positions (Function Code 54)

    5. Service Maintenance End page sample 1. Job number 2. Total number of pages to be transferred 3. Station ID registered in the sender equipment 4. Fax number of the sender equipment 5. Telephone number of the sender equipment 6. Error codes Fine Adjustment of Scan Start/End Positions (Function code 54) Function This function is to adjust the scan start/end positions.

  • Page 145: Acquisition Of White Level Data And Cis Scanner Area Setting (Function Code 55)

    Detailed Description of Maintenance-Mode Functions 2. Press the "1" or "2" key to display the present compensation level for the start position. Compensation levels can be adjusted in 11 steps from -5 to +5 (mm). 3. Press the key to increase compensation levels, and the key to lower them. Press the "Stop/Exit"...

  • Page 146: Continuous Print Test (Function Code 67)

    5. Service Maintenance Operating Procedure 1. Press the "5" key twice in the initial stage of the maintenance mode. The "SCANNER AREA SET" will appear on the LCD. The machine automatically obtains white level data. 2. If this operation completes normally, the machine returns to the initial stage of the maintenance mode. If any error is noted, the "SCANNER ERROR"...

  • Page 147: Display Of The Equipment's Log Information (Function Code 80)

    Detailed Description of Maintenance-Mode Functions The current customizing code appears. 2. Enter the desired customizing code. The newly entered code appears. • The machine does not work properly when an incorrect code is entered. 3. Press the "Start" key. The machine saves the setting and appears the "PARAMETER INIT" on the LCD. The machine returns to the initial stage of the maintenance mode.
  • Page 148 5. Service Maintenance • *1 When you press the "Menu/Set" key while the MACHINE ERR error code is displayed, the last error code is displayed. Each time the "Menu/Set" key is pressed, up to the ten error codes are displayed one by one in reverse order. •...

  • Page 149: Machine Error Code Indication (Function Code 82)

    Detailed Description of Maintenance-Mode Functions DRUM_CH Number of times the drum has been replaced DRUM_PG Number of pages printed by a drum TNER_CH Number of times the toner cartridge has been replaced TNER_PG1 Number of pages printed with the current toner cartridge TNER_PG2 Number of pages printed with the previous toner cartridge DEV_BIAS...

  • Page 150: Cancellation Of The Memory Security Mode

    5. Service Maintenance Operating Procedure 1. If the user's machine has a transmission-related problem, call the user's machine at a remote location from your machine. 2. If the line is connected, have the user perform the following: • 1) Hook up the handset. •...

  • Page 151: Firmware Installation

    Firmware Installation Firmware Installation Installing the Update Data to the Machine If you want to update the current program stored in the flash ROM of the main PCB to the newer version or after you replace the main PCB, install the update program onto the flash ROM. USB cable connection Preparation You need to have the BHL2-Maintenance Printer driver and FILEDG32.exe on hand.
  • Page 152 5. Service Maintenance • The window above appears. 6. The screen above appears, indicating the detection of new hardware device by the system. And then click "Next" to proceed.
  • Page 153 Firmware Installation 7. Select "Search for a suitable driver for my device (recommended)" and click "Next".
  • Page 154 5. Service Maintenance 8. Select "Specify a location" and click "Next". 9. Select the folder where the copy of the BHL2-Maintenance Printer driver is located (or click Browse to specify it), then click OK. • This sample screen is captured on the Windows 2000 desktop.
  • Page 155 Firmware Installation 10. Click Next.
  • Page 156 5. Service Maintenance 11. To proceed, click Yes.
  • Page 157 Firmware Installation 12. If the driver is successfully installed, the following message window appears. Click Finish to return to Windows.
  • Page 158 5. Service Maintenance • After completion of the driver installation, if the machine exits the maintenance mode, the "Found New Hardware Wizard" screen in step (6) appears again. Click Cancel. • To check that the printer driver is successfully installed, click Start|Settings|Printers to call up the Printers window as shown below and confirm that the BHL2-Maintenance Printer icon is displayed.
  • Page 159 Firmware Installation 1. Run "FILEDG32.exe". • The Filedrgs window will appear as shown below. 2. Drag and drop the firmware (e.g., LZ0023_A.upd) onto the BHL2-Maintenance Printer icon in the Filedrgs window shown above. • Use a firmware file after extracting. It is a self-extracting file having the extension .exe. Double- click the exe file to extract it.

  • Page 160: Setting Id Codes To Machines

    5. Service Maintenance Setting ID Codes to Machines This machine is assigned unique ID codes (character strings) at the factory. If you replace the main PCB of the machine, the machine will lose its assigned ID code so that it will not be identified by the connected PC*.

  • Page 161: Customizing Codes

    Customizing Codes Customizing Codes According to Shipping Destination This appendix provides instructions on how to set up the customizing codes for the various preferences exclusively designed for each destination (e.g. language). Those codes are stored in the memory (EEPROM) mounted on the main PCB. If the main PCB is replaced, therefore, you need to set the proper customizing code with the machine in the maintenance mode.

  • Page 162: Firmware Switches (Wsw)

    5. Service Maintenance Firmware Switches (WSW) WSW Switch List This appendix describes the functions of the firmware switches, which can be divided into two groups: one (selector number in plain) is for customizing preferences designed for the shipping destination (as described in p.159 "Customizing Codes") and the other (selector number in bold) is for modifying preferences that match the machine to the environmental conditions.
  • Page 163 Firmware Switches (WSW) WSW19 Transmission speed setting p.182 WSW20 Overseas communications mode setting p.182 WSW21 TAD setting 1 p.184 WSW22 ECM and call waiting caller ID p.184 WSW23 Communications setting p.185 WSW24 TAD setting 2 p.186 WSW25 TAD setting 3 p.187 WSW26 Function setting 4...

  • Page 164: Wsw01 (Dial Pulse Setting)

    5. Service Maintenance WSW43 Function setting 21 p.200 WSW44 Speeding up scanning-1 p.201 WSW45 Speeding up scanning-2 p.201 Monitor of power ON/OFF state and parallel port kept WSW46 p.201 at high WSW47 Switching between high- and full-speed USB p.201 WSW48 USB setup latency p.201 WSW49...

  • Page 165: Wsw02 (Tone Signal Setting)

    Firmware Switches (WSW) Switching between pulse (DP) and tone 0: Yes 1: No (PB) dialing, by the function switch Default dialing mode, pulse (DP) or tone 0: PB 1: DP (PB) dialing • Selectors 1 and 2: Dial pulse generation mode These selectors set the number of pulses to be generated in pulse dialing.

  • Page 166: Wsw03 (Pabx* Mode Setting)

    5. Service Maintenance No. 3 4 0 0 : 70 ms Min. pause in tone dialing 0 1 : 80 ms 1 0 : 90 ms 1 1 : 140 ms No 5 = 0 : 0 dB, 1: 8 dB Attenuator for pseudo ring backtone to the No 6 =0 : 0 dB, 1: 4 dB 5 to 8...

  • Page 167: Wsw04 (Transfer Facility Setting)

    Firmware Switches (WSW) CNG detection when sharing a modular 0: A 1: B wall socket with a telephone Not used. Not used. * PABX: Private automatic branch exchange • Selectors 1 and 5: CNG detection when sharing a modular wall socket with a telephone These selectors determine whether or not the machine detects a CNG signal when a line is connected to a telephone sharing a modular wall socket with the machine.

  • Page 168: Wsw05 (1St Dial Tone And Busy Tone Detection)

    5. Service Maintenance • Selectors 7 and 8: Break time length for flash function These selectors set the break time length. This setting is effective only when the flash function is selected for the "Search/Speed Dial" key by using the function switch. WSW05 (1st dial tone and busy tone detection) Selector No.

  • Page 169: Wsw06 (Redial/Pause Key Setting And 2Nd Dial Tone Detection)

    Firmware Switches (WSW) Setting all of these selectors to "1" activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected. (However, in those countries which support no dial tone detection function, e.g., in the U.S.A., setting these selectors to "1" makes the machine start dialing after a WAIT of 3.5 seconds.) For the detecting conditions of the 1st dial tone, refer to WSW07 and WSW08.
  • Page 170 5. Service Maintenance No. 1 2 3 0 0 0 : No pause 0 0 1 : 3.5 sec. WAIT 0 1 0 : 7 sec. WAIT 0 1 1 : 10.5 sec. WAIT "Redial/Pause" key setting and 2nd dial 1 0 0 : 14 sec.
  • Page 171 Firmware Switches (WSW) If you press the "Redial/Pause" key during dialing, the machine will insert WAIT as defined in the above table. If the "Redial/Pause" key is pressed repeatedly, the machine inserts the specified WAIT multiplied by the number of depressions. It applies also in hook-up dialing. When these selectors are set to "1, 0, 1": Each time you press the "Redial/Pause"...

  • Page 172: Wsw07 (Dial Tone Setting 1)

    5. Service Maintenance WSW07 (Dial tone setting 1) Selector No. Function Setting and Specifications No. 1 2 0 0 : Narrows by 10 Hz Dial tone frequency band control 0 1 : Initial value 1 X : Widens by 10 Hz Not used.

  • Page 173: Wsw08 (Dial Tone Setting 2)

    Firmware Switches (WSW) WSW08 (Dial tone setting 2) Selector No. Function Setting and Specifications No. 1 2 3 0 0 0 : 50 ms 0 0 1 : 210 ms 0 1 0 : 500 ms 1 to 3 1st dial tone detection time length 0 1 1 : 800 ms 1 0 0 : 900 ms 1 0 1 : 1.5 sec.

  • Page 174: Wsw09 (Protocol Definition 1)

    5. Service Maintenance • Selectors 4 and 5: Time-out length for 1st and 2nd dial tone detection These selectors set the time-out length for the 1st and 2nd dial tone detection so that the machine waits dial tone input for the specified time length and disconnects itself from the line when no dial tone is inputted.

  • Page 175: Wsw10 (Protocol Definition 2)

    Firmware Switches (WSW) • Selector 2: Use of non-standard commands If this selector is set to "0," the machine can use non-standard commands (the machine's native-mode commands, e.g., NSF, NSC, and NSS) for communications. If it is set to "1," the machine will use standard commands only.

  • Page 176: Wsw11 (Busy Tone Setting)

    5. Service Maintenance • Selector 2: Time length from transmission of the last dial digit to CML ON This selector sets the time length from when the machine transmits the last dial digit until the CML relay comes on. • Selector 3: Time length from CML ON to CNG transmission This selector sets the time length until the machine transmits a CNG after it turns on the CML relay.

  • Page 177: Wsw12 (Signal Detection Condition Setting)

    Firmware Switches (WSW) These selectors set the frequency band for busy tone to be detected. • Selectors 3 through 8: ON/OFF time length ranges for busy tone These selectors set the ON and OFF time length ranges for busy tone to be detected. If more than one selector is set to "1,"...

  • Page 178: Wsw13 (Modem Setting)

    5. Service Maintenance These selectors set the period required to make the machine acknowledge itself to be called. That is, if the machine continuously detects a CI signal with the frequency set by selectors 1 through 4 on WSW14 during the period set by these selectors 5 and 6, then it acknowledges the call. WSW13 (Modem setting) Selector No.

  • Page 179: Wsw14 (Auto Ans Facility Setting)

    Firmware Switches (WSW) If selector 8 on WSW23 is set to "0," this setting is so limited that 10 dB (1 dB in France) or higher setting only is effective. Note that in Japan and China, 9 dB or higher and 2 dB or higher settings only are effective, respectively, regardless of whether selector 8 on WSW23 is set to "0."...

  • Page 180: Wsw15 (Redial Facility Setting)

    5. Service Maintenance No. 5 6 7 8 0 0 0 0 : Fixed to once 0 0 0 1 : Fixed to 2 times 0 0 1 0 : Fixed to 3 times 0 0 1 1 : Fixed to 4 times 0 1 0 0 : 1 to 2 times 0 1 0 1 : 1 to 3 times 0 1 1 0 : 1 to 4 times...

  • Page 181: Wsw16 (Function Setting 1)

    Firmware Switches (WSW) No. 1 2 0 0 : 5 minutes Redial interval 0 1 : 1 minute 1 0 : 2 minutes 1 1 : 3 minutes No. 3 4 5 6 0 0 0 0 : 16 times 0 0 0 1 : 1 times 3 to 6 No.

  • Page 182: Wsw17 (Function Setting 2)

    5. Service Maintenance • Selector 7 is applicable to models equipped with ADF units. • Selector 2: ITU-T (CCITT) superfine recommendation If this selector is set to "1," the machine communicates in ITU-T (CCITT) recommended superfine mode (15.4 lines/mm). If it is set to "0," it communicates in native superfine mode. •...

  • Page 183: Wsw18 (Function Setting 3)

    Firmware Switches (WSW) • Selector 7: Non-ring reception Setting this selector to "1" makes the machine receive calls without ringer sound if the Ring Delay is set to 0. WSW18 (Function setting 3) Selector No. Function Setting and Specifications Not used. No.

  • Page 184: Wsw19 (Transmission Speed Setting)

    5. Service Maintenance WSW19 (Transmission speed setting) Selector No. Function Setting and Specifications 1 to 3 First transmission speed choice for fallback No. 1 2 3 No. 4 5 6 0 0 0 : 2,400 bps 0 0 1 : 4,800 bps 0 1 0 : 7,200 bps 0 1 1 : 9,600 bps 4 to 6...
  • Page 185 Firmware Switches (WSW) Overseas communications mode 0: 2100 Hz 1: 1100 Hz (Reception) Overseas communications mode 0: OFF 1: Ignores DIS once. (Transmission) No. 4 5 0 0 : 100 ms Min. time length from reception of CFR to 0 1 : 200 ms start of transmission of video signals 1 0 : 300 ms 1 1 : 400 ms...

  • Page 186: Wsw21 (Tad Setting 1)

    5. Service Maintenance DIS signals are not susceptible to data distortion due to echoes. Note that some models when called may cause error by receiving a self-outputted DIS. The setting made by selector 3 takes effect only when the Overseas Communications Mode is set to ON.

  • Page 187: Wsw23 (Communications Setting)

    Firmware Switches (WSW) • Selector 3 is applicable to the American models only. • Selector 3: Call Waiting Caller ID Setting this selector to "0" allows the user to decide whether or not to interrupt the current call when a new call comes in. If Call Waiting Caller ID service is available in the area and the user subscribes to it, he/she can see information about his/her incoming call on the LCD.

  • Page 188: Wsw24 (Tad Setting 2)

    5. Service Maintenance If this selector is set to "0," the called station starts counting zeros 100 ms after the head of a series of zeros is detected. If it is set to "1," the called station starts counting zeros upon detection of 10-ms successive zeros 50 ms after the head of a series of zeros is detected.

  • Page 189: Wsw25 (Tad Setting 3)

    Firmware Switches (WSW) In models with OGM facilities, the settings made by these selectors also apply to the length of time from CML-ON up to the start of OGM transmission. WSW25 (TAD setting 3) Selector No. Function Setting and Specifications 1 to 4 Not used.

  • Page 190: Wsw27 (Function Setting 5)

    5. Service Maintenance No. 4 5 No. of CNG cycles to be detected 0 0 : 0.5 (A) (when the line is connected via the external telephone except in 0 1 : 1 (B) the external TAD mode or via the built-in 1 0 : 1.5 (C) telephone) 1 1 : 2 (D)

  • Page 191: Wsw28 (Function Setting 6)

    Firmware Switches (WSW) Ringer OFF setting 0: Yes 1: No Not used. Detection of distinctive ringing pattern 0: Yes 1: No 5 to 7 Not used. Not used. • Selectors 4 and 5 are applicable to the U.S.A. models only. •...

  • Page 192: Wsw29 (Function Setting 7)

    5. Service Maintenance No. 4 5 6 0 0 0 : 0 dB 0 0 1 : +1 dB 0 1 0 : +2 dB Transmission level of DTMF low-band 4 to 6 0 1 1 : +3 dB frequency signal 1 0 0 : 0 dB 1 0 1 : -1 dB 1 1 0 : -2 dB...

  • Page 193: Wsw32 (Function Setting 10)

    Firmware Switches (WSW) Minimum ON and OFF duration of ringer 0: 130 ms 1: 90 ms signals effective in distinctive ringing 6 to 8 Not used. • Selector 5 is applicable only to the U.S.A. models. • Selector 2: Default reduction rate for failure of automatic reduction during recording This selector sets the default reduction rate to be applied if the automatic reduction function fails to record one-page data sent from the calling station in a single page of the current recording paper.

  • Page 194: Wsw33 (Function Setting 11)

    5. Service Maintenance No. 7 8 0 X : Automatic Default contrast 1 0 : Super light 1 1 : Super dark • Selectors 5 and 6: Default resolution These selectors set the default resolution which applies when the machine is turned on or completes a transaction.

  • Page 195: Wsw35 (Function Setting 13)

    Firmware Switches (WSW) No. 6 7 0 0 : 3 Number of DTMF tone signals for inhibiting the detection of CNG during external TAD 0 1 : 2 operation 1 0 : 1 1 1 : OFF Not used. • Selectors 6 and 7: Number of DTMF tone signals for inhibiting the detection of CNG during external TAD operation If the machine receives this specified number of DTMF tone signals during external TAD operation, it will not detect CNG afterwards.

  • Page 196: Wsw37 (Function Setting 15)

    5. Service Maintenance No. 6 7 8 0 0 0 : 0 (Ignored) 0 0 1 : 4 (448 Hz) 0 1 0 : 8 (244 Hz) Extension of incoming calling signal (CI) 6 to 8 frequency band specified by selectors 1 0 1 1 : 12 (162 Hz) through 4 on WSW14 1 0 0 : 16 (122 Hz)

  • Page 197: Wsw38 (V.34 Transmission Settings)

    Firmware Switches (WSW) • Selector 1: Printout of the stored image data of an unsent document onto an error report This selector determines whether or not to print out the 1st-page image data of a document onto the error report if the document image data stored in the temporary memory cannot be transmitted normally.

  • Page 198: Wsw39 (V.34 Transmission Speed)

    5. Service Maintenance • WSW38 takes effect only when the V.34 mode is permitted (WSW19, selector 7) in models supporting V.34 mode. • Selectors 1 and 2: Setting of the equalizer These selectors set the equalizer's training level to be applied if the machine fails to send training due to weak line connection.
  • Page 199 Firmware Switches (WSW) 1 to 4 First transmission speed choice for fallback No. 1 2 3 4 No. 5 6 7 8 0 0 0 0 : 2400 bps 0 0 0 1 : 4800 bps 0 0 1 0 : 7200 bps 0 0 1 1 : 9600 bps 0 1 0 0 : 12000 bps 0 1 0 1 : 14400 bps...

  • Page 200: Wsw40 (V.34 Modem Settings)

    5. Service Maintenance WSW40 (V.34 modem settings) Selector No. Function Setting and Specifications Not used. 0: Not masking 1: Masking No. 3 = 0/1 3429 symbols/sec No. 4 = 0/1 3200 symbols/sec 3 to 8 Masking of symbol rate(s) No. 5 = 0/1 3000 symbols/sec No.

  • Page 201: Wsw41 (On-Duration Of The Scanning Light Source)

    Firmware Switches (WSW) 4800 4800 7200 2400 7200 9600 4800 9600 12000 7200 12000 14400 9600 14400 16800 2400 12000 3000 16800 3429 19200 14400 19200 21600 16800 21600 24000 19200 24000 28800 21600 26400 31200 28800 33600 4800 4800 7200 7200 9600...

  • Page 202: Wsw42 (Internet Mail Settings)

    5. Service Maintenance No. 5 6 7 8 0 0 0 0 : -10 dBm 0 0 0 1 : -11 dBm 0 0 1 0 : -12 dBm 5 to 8 Modem attenuator 0 0 1 1 : -13 dBm 0 1 0 0 : -14 dBm 1 1 1 1 : -25 dBm •...

  • Page 203: Wsw44 (Speeding Up Scanning-1)

    Firmware Switches (WSW) WSW44 (Speeding up scanning-1) Not used. WSW45 (Speeding up scanning-2) Not used. WSW46 (Monitor of power ON/OFF state and parallel port kept at high) Not used. WSW47 (Switching between high- and full-speed USB) Selector No. Function Setting and Specifications 1 to 7 Not used.

  • Page 204: Wsw50 (Sdaa Settings)

    5. Service Maintenance No. 4 5 0 0 : 150 ms Command flag detection time 0 1 : 350 ms 1 0 : 550 ms 1 1 : 750 ms 6 to 8 Not used. • Selectors 4 and 5: Command flag detection time After receiving a command flag, the machine will wait for the command that should follow for the time length specified by these selectors.

  • Page 205: Troubleshooting

    6. Troubleshooting Error Indication To help the user or the service personnel promptly locate the cause of a problem (if any), the facsimile equipment incorporates the self-diagnostic functions which display error messages for equipment errors and communications errors. For details of the communications errors, see "Error Indication" in the "Appendices".

  • Page 206: Troubleshooting Guide

    6. Troubleshooting Troubleshooting Guide Introduction This section gives the service personnel some of the troubleshooting procedures to be followed if an error or malfunction occurs with the facsimile equipment. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some sample problems.

  • Page 207: Paper Feeding Problems

    Troubleshooting Guide Power requirements Check that: 1. The power supply specified on the rating plate on the machine is used. The supply voltage stays within the rating ±10%. 2. Each voltage level on AC input lines and DC lines are correct. 3.
  • Page 208 6. Troubleshooting 1. Check that paper is loaded into the paper tray correctly. 2. Check the paper used meets the recommended paper specifications. ( "Paper Specifications" in "Appendices") 3. Try printing using the straight-through output path. 4. Turn over the stack of paper in the tray or try rotating the paper 180° in the tray. Possible cause and Remedy 1.

  • Page 209: Software Setting Problems

    Troubleshooting Guide 4. Check the paper used meets the recommended paper specifications. ( "Paper Specifications" in "Appendices") F-5 Curl or Wave User Check 1. Check the paper used meets the recommended paper specifications. Both high temperature and humidity will cause paper to curl. 2.
  • Page 210 6. Troubleshooting S-1: "There was an error writing to LPT1: (or BRUSB) for the printer" error message appears. User Check 1. Check that the printer cable is not damaged or broken. Check also that the cable is connected to the correct interface connectors of both the printer and PC.

  • Page 211: Malfunction

    Troubleshooting Guide Possible cause and Remedy 1. Computer Operating System • Windows 95 or Windows NT4.0? Yes: The operating system does not support USB. 2. Computer settings • Does "Universal Serial Bus Controllers" appear in the Device Manager tab of "System Properties" in Control Panel? No: This problem can be caused by your computer settings.
  • Page 212 6. Troubleshooting M-2 No DC power supplied Possible cause and Remedy 1. AC power supply • Is AC power supplied between connectors CN1-L and CN1-N when the power plug is plugged into the outlet? No: Follow the same check procedure of M-1 "No AC power supplied". 2.
  • Page 213 Troubleshooting Guide • Is the problem solved by replacing the main PCB? Yes: Replace the main PCB. M-4 No paper supplied Possible cause and Remedy 1. Separation pad/ pickup roller failure • Is the surface of the separation pad or the pickup roller dirty or worn out? Yes: 1) Clean the surface of the separation pad or pickup roller.
  • Page 214 6. Troubleshooting M-6 Fixing heater temperature failure Possible cause and Remedy 1. Poor thermistor harness contact • Is the contact of connector CN19 on the main PCB good? No: Reconnect the connector. 2. Blown thermal fuse • Remove the fixing unit and measure the resistance of the thermal fuse. Is it open circuit? Yes: Replace the fixing unit.
  • Page 215 Troubleshooting Guide • Remove the fixing unit and measure the resistance between the thermostat. Is it open circuit? Yes: Replace the fixing unit. 3. Thermistor assembling failure • Is the thermistor installed properly? Yes: Replace the fixing unit. No: Reinstall the thermistor properly. 4.
  • Page 216 6. Troubleshooting 3. Main motor failure • Does the main motor work? No: Replace the main motor. 4. Pressure plate drive cam failure • Does the pressure plate drive cam rotate? No: Replace the main frame L ASSY. M-11 The new toner is not sensed. Possible cause and Remedy 1.
  • Page 217 Troubleshooting Guide M-13 Error indication when turning the power ON Possible cause and Remedy 1. Disconnection of the main motor harness • Is the harness of the main motor connected? No: Reconnect the harness securely. 2. Disconnection of the scanner motor harness •...

  • Page 218: Image Defects

    6. Troubleshooting Image Defects...
  • Page 219 Troubleshooting Guide I-1 Light User Check 1. Check the printer's environment. Conditions such as humidity, high temperatures, etc. may cause this situation to occur. 2. If the whole page is light, toner save mode may be on. Disable toner save mode within Printer Properties tab of the driver.
  • Page 220 6. Troubleshooting Yes: Wipe it off with a soft clean paper. 6. Laser unit failure • Is the problem solved after replacing the laser unit? Yes: Replace the laser unit. I-2 Dark User Check 1. Check the paper used meets the recommended paper specifications. 2.
  • Page 221 Troubleshooting Guide • Is the connections of the connector between the high-voltage power supply PCB and the main PCB secured correctly? Yes: Replace the highvoltage power supply PCB. 5. Main PCB failure • Are there any disconnected connectors? No: Replace the main PCB. I-3 Completely blank Possible cause and Remedy 1.
  • Page 222 6. Troubleshooting • Is the LD harness connected securely? (Check if there is any play in the connection.) No: Reconnect the connector correctly. 6. Main PCB failure • Are printing signals being input to the laser unit? Is the problem solved after replacing the main PCB? Yes: Replace the main PCB.
  • Page 223 Troubleshooting Guide Possible cause and Remedy 1. Corona failure • Is the corona wire dirty? Yes: Clean the corona wire with the wire cleaner. ( (2) in p.240 "Location of Grounding Contacts") • Is the corona wire broken? Yes: Replace the drum unit. •...
  • Page 224 6. Troubleshooting Yes: Clean the pressure roller referring to the following procedure. 2. Dirt in the drum unit • Is the transfer roller dirty? Is the problem solved after replacing the drum unit? Yes: Replace the drum unit No: Replace the high-voltage power supply PCB. •...
  • Page 225 Troubleshooting Guide 5. The toner cartridge may be damaged. Install a new toner cartridge. Possible cause and Remedy 1. Corona failure • Is the vertical block streak about 10mm wide? (Check if the wire cleaner is at its home position.) Yes: Return the wire cleaner to its home position.
  • Page 226 6. Troubleshooting User Check 1. The drum unit may be damaged. Install a new drum unit. 2. Check the paper used meets the recommended paper specifications. 3. Clean the printer interior and the corona wire in the drum unit. Possible cause and Remedy 1.
  • Page 227 Troubleshooting Guide 1. Translucent stain on the scanner window • Is there any dirt on the scanner window? Yes: 1) Clean the scanner window. 2) If it is not effective, replace the laser unit. 2. Corona failure • Is the corona wire dirty? Yes: Clean the corona wire with the wire cleaner.
  • Page 228 6. Troubleshooting Yes: Replace the toner cartridge with a new one. I-10 White horizontal streaks User Check 1. Check the paper used meets the recommended paper specifications. A rough surfaced paper, damp paper or thick media can cause the problem. 2.
  • Page 229 Troubleshooting Guide I-11 Faulty registration Possible cause and Remedy 1. Excessive paper load • Is the paper loaded in the paper tray more than 27mm high? Yes: Instruct the user to keep paper loads below 27mm in depth. 2. Print paper •...
  • Page 230 6. Troubleshooting I-12 Poor fixing Possible cause and Remedy 1. Print paper • Is thick paper of more than 43lb being used? Yes: Recommend to use the specified types of paper. 2. Toner sensor failure (When printing is faint.) • Is the problem solved by replacing the drum unit or the toner cartridge? Yes: 1) Toner is empty.
  • Page 231 Troubleshooting Guide I-13 Image distortion Possible cause and Remedy 1. Laser unit installation • Is the laser unit secured to the frame incorrectly? (Check if there is any play.) No: Secure the unit correctly and tighten the screws. 2. Scanner LD emission failure/ Scanner motor rotation failure •...
  • Page 232 6. Troubleshooting Possible cause and Remedy 1. Printer installation • Is the printer placed horizontally? No: Place the printer on a flat surface. 2. Toner cartridge • Does the problem happen immediately after replacing the toner cartridge with a new one? Yes: Remove and carefully shake the toner cartridge horizontally.
  • Page 233 Troubleshooting Guide • Is the problem solved after replacing the drum unit? No: Replace the drum unit. 2. No toner • Is the toner in the toner cartridge almost empty? Yes: Replace the toner cartridge with a new one. 3. Print paper •...
  • Page 234 6. Troubleshooting 2. Turn the drum gear [A] by hand while looking at the surface of the exposure drum [B]. 3. Wipe the surface of the exposure drum [A] with a cotton swab until the dust or paper powder on the surface comes off.
  • Page 235 Troubleshooting Guide I-16 Black spots User Check 1. If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the exposure drum surface. Refer to Step 1 in the " Possible cause and Remedy" and NOTE under the "I-15 White spots".
  • Page 236 6. Troubleshooting I-17 Black band Possible cause and Remedy 1. Corona failure • 1 Is the wire cleaner at its home position? No: Return the wire cleaner to its home position. ( (2) in p.240 "Location of Grounding Contacts") 2. Corona dirty •...
  • Page 237 Troubleshooting Guide • Does the paper being used meet the paper specification (weight, etc.) No: Recommend to use the specified types of paper. Yes: Recommend to change to freshly unpacked paper. 2. Toner sensor failure (printer side) • Is the error indication displayed when the toner cartridge and drum unit is taken out of the machine? (The front cover is closed.) No: Toner sensor failure.
  • Page 238 6. Troubleshooting 3. Check the printer's environment, conditions such as high humidity may cause this situation to occur. Possible cause and Remedy 1. Print paper • Is thick paper of more than 43lb being used or extremely rough surface paper? Yes: Recommend to use the specified types of paper.
  • Page 239 Troubleshooting Guide I-21 Horizontal lines Possible cause and Remedy 1. Paper tray contacts • Are the ground contacts on the right side of the paper tray connecting correctly? No: Clean the contacts. 2. Drum unit • Are the high-voltage power supply and drum unit contacted correctly? No: Clean the contacts.
  • Page 240 6. Troubleshooting 2. Drum connection failure • Is the contact between the drum unit and printer body connected correctly? No: Clean contact electrode both on the drum unit and in the printer body. ( (7) in p.240 "Location of Grounding Contacts") 3.
  • Page 241 Troubleshooting Guide 3. High-voltage power supply PCB failure • Is the problem solved after replacing the high-voltage power supply PCB? Yes: Replace the high-voltage power supply PCB. I-24 Toner specks User Check 1. Check the paper used meets the recommended paper specifications. A rough surfaced paper may cause the problem.
  • Page 242 6. Troubleshooting Location of Grounding Contacts Drum unit [A]: Toner cartridge (4): Developer roller [B]: Drum unit (5): Grid (1): Exposure drum (6): Transfer roller (2): Wire cleaner (7): Cleaner (3): Charge...

  • Page 243: Incorrect Printout

    Troubleshooting Guide Printer body & paper tray (1): Exposure drum (5): Grid (2): - (6): Transfer roller (3): Charge (7): Cleaner (4): Developer roller <How to clean the electrodes> Turn off the power switch. Unplug the machine from the AC power outlet, and leave the machine for a few minutes.
  • Page 244 6. Troubleshooting 3. If an interface switching device is used, remove it and connect the computer directly to the printer and try again. 4. Check that the appropriate printer driver is selected as "Set as Default". Check also that the correct print port is set for the selected printer driver.

  • Page 245: Troubleshooting Of The Control Panel

    Troubleshooting Guide • Is it possible to print after reducing the data of a document? Yes: Replace the main PCB. P-4 Headers or footers are not printed out even though they are viewed on PC screen. User Check Most laser printers have a restricted area that cannot be printed on. Usually the first two lines and last two lines of text cannot print (leaving 62 printable lines).
  • Page 246 6. Troubleshooting • Harness is damaged. Yes: Replace the harness with a normal part. 5. LCD • Replacement of LCD solves the problem. Yes: Replace the LCD with a normal part. 6. Control panel PCB • Replacement of control panel PCB solves the problem. Yes: Replace the control panel PCB with a normal part.

  • Page 247: Troubleshooting Of Fax Functions

    Troubleshooting Guide Yes: Replace the control panel PCB with a normal part. 6. Main PCB • 6 Replacement of main PCB solves the problem. Yes: Replace the main PCB with a normal part. L-3 Printing from Macintosh applications fails. User Check 1.
  • Page 248 6. Troubleshooting No: Fix the connection properly. 3. Harness between main PCB and NCU PCB • Harness is damaged. Yes: Replace the harness with a normal part. 4. Connection between main PCB and control panel PCB • Main PCB and control panel PCB are properly connected. No: Fix the connection properly.
  • Page 249 Troubleshooting Guide • Main PCB and NCU PCB are properly connected. No: Fix the connection properly. 4. Harness between main PCB and NCU PCB • Harness is damaged. Yes Replace the harness with a normal part. 5. Connection between main PCB and control panel PCB •...
  • Page 250 6. Troubleshooting F-4 No bell ring. Possible cause and Remedy 1. Ring delay • 1 Ring delay is set to "0". Yes: Set the ring delay to other than "0". 2. Ring volume • 2 Ring volume is set to "OFF". Yes: Set the ring volume to other than "OFF".
  • Page 251 Troubleshooting Guide • Main PCB and speaker are properly connected. No: Fix the connection properly. 2. Speaker • 2 Replacement of speaker solves the problem. Yes: Replace the speaker with a normal part. 3. Connection between main PCB and NCU PCB •...
  • Page 252 6. Troubleshooting • Replacement of NCU PCB solves the problem. Yes: Replace the NCU PCB with a normal part. 4. Main PCB • Replacement of main PCB solves the problem. Yes: Replace the main PCB with a normal part...

  • Page 253: Energy Saving

    7. Energy Saving Energy Save Sleep Modes Customers should use the sleep mode properly, to save energy and protect the environment. The area shaded in this diagram represents the amount of energy that is saved when the timer is at the default settings.
  • Page 254 7. Energy Saving Recovery time. • Max 18 sec. Recommendation We recommend that the default setting should be kept. • If the customer requests that this setting should be changed, please explain that their energy costs could increase, and that they should consider the effects on the environment of extra energy use. •...
  • Page 255 Model HL-F1 Machine Code: H558 Appendices 14 May, 2010...

  • Page 257: Index

    TABLE OF CONTENTS 1. Appendix: Specifications Specifications..............................3 General Specifications...........................3 Paper Specifications............................4 Printable Area..............................6 Toner Cartridge Weight Information......................8 Specifications List............................9 2. Appendix: Troubleshooting Guide Error Indication..............................19 Equipment Errors............................19 Communications Errors..........................35 INDEX ................................41...

  • Page 259: Appendix: Specifications

    1. Appendix: Specifications Specifications General Specifications Memory Capacity 16 MB Automatic Document Feeder (ADF) Up to 20 sheets Paper Tray 250 Sheets (20 lb (80 g/m Printer Type Laser Electrophotography by semiconductor laser beam Print Method scanning Liquid Crystal Display (LCD) 16 characters x 1 line 100 to 120V AC 50/60Hz Power Source...

  • Page 260: Paper Specifications

    1. Appendix: Specifications Paper Specifications Paper type Manual feed Select the paper type from the Paper type Tray1 slot printer driver Plain paper 60 g/m to 105 g/m Plain paper (16 to 28 lbs.) Recycled paper Recycled paper Bond paper Bond paper Thick paper 105 g/m...
  • Page 261 Specifications Other paper specifications <Paper tray> Cut sheet Basis weight 60 to 105 g/m (16 to 28 lb.) Caliper 0.08 to 0.12 mm (0.003 to 0.005 in.) Moisture content 4% to 6% by weight <Manual feed slot> Cut sheet Basis weight 60 to 161 g/m (16 to 43 lb.) Caliper...

  • Page 262: Printable Area

    1. Appendix: Specifications • It is recommended to use long-grained paper for the best print quality. If short-grained paper is being used, it might be the cause of paper jams. • Use neutral paper. Do not use acid paper to avoid any damage to the drum unit. •...
  • Page 263 Specifications Short Edge Feed (SEF) [1]: Physical page, [2]: Printable area 50 mm All size of paper 75 mm Letter, Legal, Executive, Monarc, Com-10, Organizer J/K/L/M, Folio 71 mm A4, A5, A6, B5, B6, DL, C5, A4 Long 74 mm DL LEF 50 mm User Setting, 3x5...

  • Page 264: Toner Cartridge Weight Information

    1. Appendix: Specifications Long Edge Feed (LEF) [1]: Physical page, [2]: Printable area 50 mm All size of paper 75 mm Letter, Legal, Executive, Monarc, Com-10, Organizer J/K/L/M, Folio 71 mm A4, A5, A6, B5, B6, DL, C5, A4 Long 74 mm DL LEF 50 mm...

  • Page 265: Specifications List

    Specifications 570g (± 10g) Brand new Toner Cartridge Weight (Recycle: 584g(± 10g)) Toner Weight at Brand New Toner Cartridge 100g Toner Cartridge Weight at Toner Near Empty 516g Remain Toner Weight at Toner Near Empty Toner Cartridge Weight at Toner Life End 514g Remain Toner Weight at Toner Life End You can print 500 pages (±...
  • Page 266 1. Appendix: Specifications up to 20 sheets (Conditional* 30 sheets) (*: XX4024 or 4200 20lbs, environment: temp. 20-30C humiditiy 50-70%) Paper Capacity 250 sheets Optional Paper Tray Multi-Purpose Tray Output Paper Capacity up to 100 sheets (sheets) Lower Tray - Automatic LCD Size 16 characters x 1 lines LCD Back-Lit...
  • Page 267 Specifications Approx. 11.4 kg Approx. 10.8 kg Weight w/ Carton (Average weight. The specific weight varies (Approx. 23.8 lbs.) country to country) Approx. 7.35 kg Weight w/o Carton (w/o Approx. 7.25 kg Process unit) (Approx. 16.2 lbs.) 120V AC 50/60 Power Source 220-240V AC 50/60Hz (Canada) Hz...
  • Page 268 1. Appendix: Specifications Automatic Redial PBX Feature Speaker Phone Handset Volume (2 steps & volume amplify) Speaker Volume Yes (3 steps + OFF) Buzzer Volume Yes (3 steps + OFF) Ring Volume Yes (3 steps + OFF) Hold/Mute Key Music on Hold Monitoring the Line on Hold One-Touch Dial 20 (10 x 2) locations...
  • Page 269 Specifications Call waiting Ready (Only for Yes (with key) USA ) Yes(ARL/ NZ/ SIN/ Distinctive Ringing Yes (U.K., Den. only) HK only) Modem Speed 33.600bps (Fax) Transmission Speed Approx. 2sec. (ITU-T #1, JBIG) ITU-T Group Super G3 Coding Method MH/ MR/ MMR/ JBIG Color FAX (Document Send/ Receive) Color FAX (Memory Send/...
  • Page 270 1. Appendix: Specifications Multi Resolution Transmission Next-Fax Reservation Batch Transmission Call Reservation Over Auto Call Reservation Over Manual TX Quick-Scan(Memory Approx. 3.5 sec./page (Letter/A4, Standard Resolution) transmission) up to 500 pages Memory Transmission (ITU-T Test Chart, Standard Resolution, JBIG) US/ Canada Europe Asia/ Pacific ECM (Error Correction...
  • Page 271 Specifications Transmission Verification Report Cover page Yes (Super) Help List Call Back Message Caller ID List Quick Dial List Tel Index List Memory Status List System Setup(User Setting) List INTERFACE External TAD Interface Host Interface (Serial) Host Interface (IEEE1284) Host Interface (Full-Speed USB2.0) Ether Net (10/100base-TX) Cable included...
  • Page 272 1. Appendix: Specifications Duplex Printing Speed (ppm) US/ Canada Europe Asia/ Pacific First Print Out Time Less than 10secs Standard Print Language Windows GDI Emulation Secure Print Resident Fonts Fonts Disk Based LTR, LGL, A4, B5, A5, LTR, A4, B5, A5, B6, LTR, LGL, A4, B5, A5, Paper Handling Size B6, A6, EXE...
  • Page 273 Specifications up to 15cpm Speed up to 14cpm (A4 size) (Letter size) First Copy Out Time (from Less than 12 sec READY mode *2 ) Warm up Time (from SLEEP Max. 18 sec. at 73.4 F (23°C) mode ) Multi Copy (Stack) Yes (up to 99) Multi Copy (Sort) Reduction/ Enlargement (%)
  • Page 274 1. Appendix: Specifications Paging PHOTO CAPTURE Standard NETWORK ACCESORY Toner : Approx. 2,500 pages Life / Yield Drum : 12,000 pages: 1 page/job Toner and Drum: 2 years (6 months after opening) <Temperature> Normal condition: 0 - 40°C Storage condition at a temperature of 40 to 50°C: Up to 5 days Shelf life Storage condition at a temperature of -20 to 0°C: Up to 5 days <Humidity>...

  • Page 275: Appendix: Troubleshooting Guide

    2. Appendix: Troubleshooting Guide Error Indication To help the user or the service personnel promptly locate the cause of a problem (if any), the facsimile equipment incorporates the self-diagnostic functions which display error messages for equipment errors and communications errors. For the communications errors, the equipment also prints out the transmission verification report and the communications list.
  • Page 276 2. Appendix: Troubleshooting Guide Error Message Cause Action Check the other fax machine's You tried to poll a fax machine that is polling Connection Fail not in Polled Waiting mode. setup. The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go Cooling Down into cooling down mode.
  • Page 277 Error Indication Unit is too Hot The fixing unit is too hot. Turn off the machine's power switch, and check the machine's environment If it is in a location that is too hot or too cold, try to cool or warm the room by turning on the air conditioner or heater.
  • Page 278 2. Appendix: Troubleshooting Guide Error Message Cause Action Out of Memory The machine's memory is full. See the below cell. (Fax sending or copy operation in progress) Press Start to send or copy the scanned pages. -OR- Press Stop/Exit and wait until the other operations in progress have finished and then try again. -OR- Clear the faxes from the memory.
  • Page 279 Error Indication Turn off the machine's power switch and then turn it on again. The machine has a mechanical Unable to Init. If the error message continues problem. (Initialize) leave the machine for several -OR- minutes and then try it again. (The Unable to Print A foreign object, such as a clip or machine can be turned off for up...
  • Page 280 2. Appendix: Troubleshooting Guide Error Code Symptom Probable Cause Solution (Hex) High-voltage PS PCB Reconnect the high-voltage ASSY harness not PS PCB ASSY harness. Incorrect develop bias value connected properly. output of high voltage PS PCB (The bias value is too low or High-voltage PS PCB Replace the high-voltage too high.)
  • Page 281 Error Indication Error Code Symptom Probable Cause Solution (Hex) Halogen lamp defective Replace the fixing unit. Heater temperature does not go up enough. (The setting is PS PCB unit defective Replace the PS PCB unit. 100 ºC, but the temperature reaches only 60ºC or less.) Main PCB defective Replace the main PCB.
  • Page 282 2. Appendix: Troubleshooting Guide Error Code Symptom Probable Cause Solution (Hex) Toner empty Replace the toner cartridge. Toner sensor detects no toner in the toner cartridge. Toner sensor PCB Replace the toner sensor defective PCB ASSY. Develop roller counter reaches the upper limit. Main PCB defective Replace the main PCB.
  • Page 283 Error Indication Error Code Symptom Probable Cause Solution (Hex) In casing temperature Reconnect the in casing sensor not connected temperature sensor. properly. Temperature sensor harness disconnected or broken. In casing temperature Replace the in casing sensor temperature sensor. defective Main motor does not Main PCB defective Replace the main PCB.
  • Page 284 2. Appendix: Troubleshooting Guide Error Code Symptom Probable Cause Solution (Hex) Paper smaller than the Load the correct size of specified size loaded in paper. the paper tray At the start of FAX message Regist rear sensor Reassemble the regist rear printing, the controller detects actuator caught on the sensor actuator.
  • Page 285 Error Indication Error Code Symptom Probable Cause Solution (Hex) Paper is jammed. Remove the jammed paper. Regist front sensor Recording paper jam. Reassemble the regist front actuator caught on the (The regist front sensor sensor actuator. surrounding parts. actuator is push down too early when feeding paper.) P/R solenoid defective Replace the P/R solenoid.
  • Page 286 2. Appendix: Troubleshooting Guide Error Code Symptom Probable Cause Solution (Hex) Paper is jammed. Remove the jammed paper. Regist rear sensor Reassemble the regist rear actuator caught on the sensor actuator. surrounding parts. Foreign materials in the Remove foreign materials. paper path.
  • Page 287 Error Indication Error Code Symptom Probable Cause Solution (Hex) Hook of the front open switch on the front cover Replace the front cover. broken Front cover opened. (The front open switch is not pressed Replace the front open down.) Front open switch broken switch.
  • Page 288 2. Appendix: Troubleshooting Guide Error Code Symptom Probable Cause Solution (Hex) Document pressure bar Clean the document dirty pressure bar. FAX scanning failure. (retry) (CIS defective) CIS defective Replace the CIS. Main PCB defective Replace the main PCB. CIS defective Replace the CIS.
  • Page 289 Error Indication Error Code Symptom Probable Cause Solution (Hex) Horizontal scanning edge CIS defective Replace the CIS. reduction detection error in Main PCB defective Replace the main PCB. scanning area setting Horizontal scanning edge CIS defective Replace the CIS. enlargement detection error in Main PCB defective Replace the main PCB.
  • Page 290 2. Appendix: Troubleshooting Guide Error Code Symptom Probable Cause Solution (Hex) E0-E5 Not used. Write error in EEPROM Main PCB defective Replace the main PCB. Not used. CIS defective Replace the CIS. Data scanning error during transmission Main PCB defective Replace the main PCB.

  • Page 291: Communications Errors

    Error Indication 2. Turn the machine on. The machine enters the maintenance mode, then returns to the standby state. Or leave the machine for 10 minutes while keeping the power on. Communications Errors If a communications error occurs, the facsimile equipment emits an audible alarm (intermittent beeping) for approximately 4 seconds, displays the corresponding error message, and prints out the transmission verification report if the equipment is in sending operation.
  • Page 292 2. Appendix: Troubleshooting Guide Overrun detected. A frame for 3 seconds or more received. CRC error in answerback. Error command received. Invalid command received. Command ignored once for document setting or for dumping-out at turn-around transmission. T5 time-out error CRP received. EOR and NULL received.
  • Page 293 Error Indication Illegal coding system requested. Illegal recording width requested. ECM requested although not allowed. Polled while not ready. No document to send when polled. Nation code or manufacturer code not coincident. Polled by any other manufacturers' terminal while waiting for secure polling.
  • Page 294 2. Appendix: Troubleshooting Guide Code 1 Code 2 Causes Fallback impossible 9. Signal isolation Code 1 Code 2 Causes Unable to detect video signals and commands within 6 seconds after CFR is transmitted. Received PPS containing invalid page count or block count. 10.
  • Page 295 Error Indication Code 1 Code 2 Causes Unable to receive the next-page data. Unable to receive polling even during turn-around transmission due to call reservation. PC interface error. Communication canceled by pressing the Stop/Exit before establishment of FAX communication* Communication canceled by pressing the Stop/Exit after establishment of FAX communication*.
  • Page 296 2. Appendix: Troubleshooting Guide...

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