Printronix P8000 Series Administrator's Manual page 284

Table 24 LCD Message Troubleshooting Table (H-Series)
Displayed Message
ERROR NOR
FLASHED WAS
NOT CLEARED
ERROR: DC
PROGRAM NOT
VALID
ERROR: LOCKED
SN=nnnnnnnnnnnnnnn
nnnnnn
ERROR: NVRAM
FAILURE
ERROR: PROGRAM
NOT COMPATIBLE
ERROR: PROGRAM
NOT VALID
ERROR: SECURITY
KEY NOT DETECTED
ERROR: WRONG
CHECKSUM
ERROR: WRONG
OEM
ERROR: WRONG
PRINTER TYPE
ETHERNET
DETECTED
284
Can User
Explanation
Correct?
No Problem programming Boot
Code.
Yes The printer cannot find the
data controller program or
the validation checksum is
corrupt.
No nnnnnnnnnnnnnnnnnnnnn is
the serial number of the
printer's security key. The
SPX serial number does not
match the printer's serial
number and cannot be used
with the printer.
No The non-volatile SRAM on
the controller board has
failed.
Yes The printer is not compatible
with the downloaded
program.
Yes The printer does not see a
program in flash memory.
No The security key is not
present or failed.
No The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during
downloading.
No The SPX inserted in the
debug port is not intended
for this model printer or this
OEM.
No The SPX inserted in the
debug port is not intended
for this model printer or this
OEM.
N/A Status message indicating
that the Network Interface
Card has established
connection.
Solution
Contact your authorized service
1
representative.
Download the program again. If
the message appears, contact
your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Use the correct emulation
software options(s) for this
printer model.
There is no program in printer
memory. Download the
emulation.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
No action is required.