Printronix P8000 Series Administrator's Manual page 280

Line matrix printers cartridge ribbon printer series
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Table 24 LCD Message Troubleshooting Table (H-Series)
Displayed Message
725:SHUTL OVER
SPEED*
727:SOFTWARE
ERROR*
730:TCB
CORRUPTED*
733 DP FIFO Busy*
B12 ERROR:
PROGRAM MISSING*
B13 ERROR: NOT
COMPATIBLE*
B20 STATUS :00%
DOWNLOAD MODE
B21 STATUS:
PRINTER RESET
B22 ERROR:
DECOMPRESS SIZE*
B23 ERROR:
DECOMPRESS
CKSUM*
280
Can User
Explanation
Correct?
No
The shuttle is oscillating too
rapidly.
No
Application software tried to
perform illegal printer
function, or damaged logic
circuits found on controller
board.
No
Task Control Block
Corrupted. Firmware error
on controller board.
Yes
There is a timing problem in
the Engine Controller
firmware.
Yes
The printer does not see a
program in flash memory.
No
Attempting to download a
program that is not
compatible with the printer.
No
Status message informing
the operator that software is
being downloaded.
Percentage figure indicates
approximate amount loaded
into the printer.
No
Status message informing
the operator that the printer
is undergoing a system
reset.
No
FLASH memory has not
passed boot initialization
tests.
No
FLASH memory has not
passed boot initialization
tests.
Solution
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
1.
Cycle power. Run the print
job again. If the message
reappears, download the
emulation software again.
2.
Cycle power. Run the print
job again. If the message
reappears, contact your
authorized service
1
representative.
There is no program in printer
memory. Download printer
firmware again.
Cycle power to see if the
message clears, if not, contact
your authorized service
1
representative.
No action is required.
No action is required.
Cycle power to see if the
message clears, if not, contact
your authorized service
1
representative.
Cycle power to see if the
message clears, if not, contact
your authorized service
1
representative.

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