ASCOM d62 User Manual page 110

User Manual
Ascom d62 DECT Handset
B.9 Troubleshooting
Problem
No barcode reader found Barcode reader is turned
Pairing fails
Connecting fails/Failed to
connect barcode reader
Barcode reader can not
connect to handset (see
barcode reader manual
for details on how to
connect)
Other faults/or if the
solutions do not work.
1. For additional information, see the Manual for the Bluetooth barcode reader
8 April 2016 / Ver. M
Reason
off
Barcode reader is out of
battery
Barcode reader is out of
range
Barcode reader is not in
pairing mode
Barcode reader is not in
pairing mode
Incorrect PIN entered
Barcode reader is not
turned on
Barcode reader is out of
range
Link key in barcode reader
has been deleted
Barcode reader is already
connected to another
handset
Too close to disturbing
devices.
Handset is not turned on Turn on handset
Bluetooth module is
disabled
Another barcode reader is
already connected to the
handset
Link key is missing in
either barcode reader or
handset.
Too close to disturbing
devices.
TD 92477EN
Solution
1
Turn on barcode reader
1
Charge barcode reader
Move barcode reader closer to
handset 
< 10 metre.
Turn barcode reader into pairing
1
mode
Turn barcode reader into pairing/
1
discoverable mode
Try again and enter correct PIN
1
Turn on barcode reader
Move barcode reader closer to
handset
Repeat pairing procedure
Disconnect barcode reader from the
other handset
Disturbing devices can be WLAN
equipment, microwave etc.
Enable Bluetooth in Bluetooth menu
Disconnect the connected barcode
reader
Repeat pairing procedure
Disturbing devices can be WLAN
equipment, microwave etc.
1) Switch the handset and barcode
1
reader on and off. For additional
information, see
2) Perform a factory reset on the
1
barcode reader .
1
1
1
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