Graphic-Based Diagnostics Utilities; Diagnostics For The Avaya 2007 Ip Deskphone - Avaya 1110 Fundamentals

If the IDU command cannot retrieve the information shown in
in LD 32 for IP Phone with a NAT
for IP Phone without a NAT
• prints the IP Phone IP address and the Voice Gateway Media Card address, and
generates an NPR0503 message
• the IP Phone is not registered with the Call Server and generates an NPR0048 message
• the IP Phone is registered, but the Call Server is not responding, and generates an
NPR0503 message

Graphic-based diagnostics utilities

Graphic diagnostic utilities are available on the Avaya 2007 IP Deskphone, Avaya 1120E/
1140E/1150E /1165E IP Deskphone.
For information about diagnostic utilities for the Avaya 2007 IP Deskphone, see
for the Avaya 2007 IP Deskphone
the Avaya 1120E/1140E/1150E/1165E IP Deskphone, see
1120E,1140E, and 1150E IP Deskphones
utilities for the Avaya 1165E IP Deskphone, see
Deskphone

Diagnostics for the Avaya 2007 IP Deskphone

To access the Diagnostics menu on the Avaya 2007 IP Deskphone, tap the Tools icon then
tap the Diagnostics menu entry. The Diagnostics menu displays the following items
• Network Diagnostic Tools
• Ethernet Statistics
• IP Network Statistics
• IP Set Information
• Advanced Diag Tools
• DHCP Information
• License Information
• Certificate Information
You can press the Return soft key in any submenu item screen to return to the Local
Diagnostics submenu. Therefore, you can gather information and run tests without exiting and
reentering the Diagnostics menu.
Use Using Network Diagnostic Tools
IP Deskphones Fundamentals
on page 586, it responds with one of the following
on page 602.
on page 585 or Table 135: IDU command printout in LD 32
on page 587. For information about diagnostic utilities for
on page 592. For information about diagnostic
Diagnostics for the Avaya 1165E IP
on page 588 to access Network Diagnostic Tools.
Graphic-based diagnostics utilities
Table 134: IDU command printout
Diagnostics
Diagnostics for the Avaya
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