Secure Ip Call Recording - Avaya 1110 Fundamentals

Features
For more information about the IP Call Recording feature, see Avaya Signaling Server IP Line
Applications Fundamentals, NN43001-125 and Avaya Automatic Call Distribution
Fundamentals, NN43001-551.

Secure IP Call Recording

The Secure IP Call Recording feature adds security to the duplicated media stream from the
IP Phone to the call recorder. This feature uses Datagram Transport Layer Security (DTLS)
protocol to negotiate Secure Real-time Transport Protocol (SRTP) keys for the duplicated
media stream. This feature requires a call recorder with secure call recording support.
Important:
If using Secure IP Call Recording with Avaya Call Recorder (ACR), you must upgrade ACR
to version 10.1 and install a specific ACR patch when upgrading the IP Deskphones to
UNIStim 5.3 or later.
The Secure IP Call Recording feature requires tokens to license the feature on the phone. The
number of tokens required is determined by the call recorder vendor type. Four tokens are
required for third-party call recorders. No license is required when using Avaya Secure Call
Recording
The call recorder is configured in the provisioning file. The call recorder must be configured for
automatic provisioning. For more information about configuring the parameters for this feature,
see Provisioning the IP Phones
Secure IP Call Recording is supported on the Avaya 1120E, 1140E, 1150E, and 1165E IP
Deskphones.
This feature requires root certificates to be installed on the phone to authenticate the call
recorder and a license. For information about root certificates, see
page 396. For information about licenses, see
Important:
Enable Secure Call Recording after the call recorder is upgraded to UNIStim 4.0 or later;
otherwise, delays in duplicated media stream recording can result.
Important:
To support Secure Call Recording on the Avaya 2050 IP Softphone, Avaya 2050 IP
Softphone Release 4.0 (or later) is required
You can collect debug information from the PDT tools. To show the last or current status of the
secure call recording, including the duplicated media encryption setting, use
listsecuritylogs and scrStatusShow at the PDT level.
The Secure IP Call Recording feature operates in two modes:
• Mirror mode
• UNIStim mode
324 IP Deskphones Fundamentals
on page 443
Licensing
Comments? infodev@avaya.com
Root certificates
on page 557.
on
February 2013