Avaya 1110 Fundamentals page 636

Communication server 1000
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TFTP Server
2. Restart the phone.
Firmware download errors
If corrupted firmware files are downloaded, an error message is displayed on the IP
Deskphone. The error message displayed depends on the type of IP Deskphone.
1100 Series IP Deskphones:
Avaya 1100 Series IP Deskphones always display [FW] Auth. Fail, regardless of the type of
corruption.
1200 Series IP Deskphones:
Avaya 1200 Series IP Deskphones always display [FW] Auth. Fail, regardless of the type of
corruption.
2007 IP Deskphone:
Avaya 2007 IP Deskphone displays [FW] failed, with one of the following messages on another
string:
Error message displayed
Authentication Failure
CRC Failure
No Signature Found
Processing Failure
Manual TFTP Download from BootC Procedure
This method of upgrading the firmware is normally used only when you need to force the phone
to restore an older firmware version. To use this method, the firmware must be placed on the
636
IP Deskphones Fundamentals
• Enter the address in the BootC menu. See
BootC Procedure
• Enter the IP address in the TFTP IP address field retrieved by the DHCP
Server.
After the IP Phone boots up, it downloads its .cfg file from the TFTP Server. After
the .cfg file is retrieved, the DOWNLOAD_MODE and VERSION fields are checked.
If necessary, the firmware file is transferred to the phone using TFTP. The display
shows the message [FW] reading... If successful, the display shows [FW]
writing... and, on the Avaya 1100 Series IP Deskphones, the blue LED starts to flash.
After the FW image is written to the phone, the message [FW] finished displays, the
blue LED stops flashing, and the phone resets. The phone registers to the TPS with
the new FW version.
Firmware file was corrupted or digital signature has
expired.
Digital signature was corrupted or it uses checksum which
is not supported by the IP Deskphone.
Firmware has an optional certificate block which should
be followed by a digital signature, but it is followed by
other data.
General error for all other cases including the unexpected
end of the file inside the data block.
Comments? infodev@avaya.com
on page 636.
Description
Manual TFTP Download from
February 2013

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