Avaya 1220 User Manual
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Avaya 1220 User Manual

Avaya ip deskphone user guide
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See also: User Manual , Quick Reference Manual
Avaya 1220 IP Deskphone
User Guide
Avaya Communication Server 1000
Document Status: Standard
Document Version: 06.01
Part Code: NN43141-101
Date: October 2010

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Summary of Contents for Avaya 1220

  • Page 1 Avaya 1220 IP Deskphone User Guide Avaya Communication Server 1000 Document Status: Standard Document Version: 06.01 Part Code: NN43141-101 Date: October 2010...
  • Page 2 Marks without the express written permission of Avaya or the applicable third party. Avaya is a registered trademark of Avaya Inc.

  • Page 3: Table Of Contents

    Avaya 1220 IP Deskphone controls ....26 Avaya 1220 IP Deskphone display ..... 32 License notification .
  • Page 4 Configuring an Electronic Lock on your Avaya 1220 IP Deskphone ......69 Customizing the Personal Directory ....71 Configuring the Local Tools menu .
  • Page 5 Flexible Feature Codes ......159 Avaya 1200 Series Expansion Module ....161 Basic features .
  • Page 6 Contents...

  • Page 7: Revision History

    Standard 05.02. This document is up-issued to reflect changes in technical content for Call Log Options. June 2010 Standard 05.01. This document is up-issued to support Avaya Communication Server 1000 Release 7.0. October 2009 Standard 04.01. Because of the similarity between Communication Server 1000 Release 6.0 for UNIStim 4.0 features and Release 5.5...
  • Page 8 Revision history March 2008 Standard 01.07. This document is up-issued to support Communication Server 1000 Release 5.5 and to contain updates to the links in the document. February 2008 Standard 01.06. This document is up-issued to support Communication Server 1000 Release 5.5 and to contain updates to the images. January 2008 Standard 01.05.

  • Page 9: Welcome

    Welcome Your Avaya 1220 IP Deskphone brings voice and data to your desktop. The Avaya 1220 IP Deskphone can directly connect to a Local Area Network (LAN) through an Ethernet connection. This guide contains the following topics: • “Using your Avaya 1220 IP Deskphone” on page 25 •...

  • Page 10: Feature Overview

    Welcome Feature overview Your Avaya 1220 IP Deskphone supports the following features: • four context-sensitive soft keys (self-labeled) Note: Context-sensitive soft keys are Avaya Communication Server dependent. Some IP Deskphones are not configured to support context-sensitive soft key functionality. Contact your system administrator for further details.
  • Page 11 You must supply your own wideband- capable headset. The Avaya 1220 IP Deskphone does not support wideband audio using the internal speakerphone or the WML Browser. Figure 2 on page 12 shows the Avaya 1220 IP Deskphone.
  • Page 12 Welcome Figure 2: Avaya 1220 IP Deskphone...

  • Page 13: Regulatory And Safety Information

    Regulatory and safety information This equipment has been tested and complies with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, can cause harmful interference to radio communications.
  • Page 14 Regulatory and safety information Jurisdiction Standard United States UL 60950-1 Canada CSA 60950-1-03 European EN 60950-1 Community +A11 Australia/New AS/NZS Zealand 60950.1:2003 Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements Table 1 on page 14 shows the EMC compliance for various jurisdictions Table 1: EMC compliance for various jurisdictions (Part 1 of 2) Jurisdiction...
  • Page 15 Table 1: EMC compliance for various jurisdictions (Part 2 of 2) Jurisdiction Australia/New CISPR 22 Zealand European EN 55022 Community EN 55024 EN 61000-3-2 EN 61000-3-3 Japan VCCI Regulatory and safety information Standard Class B Emissions: Information technology equipment - Radio disturbance Class B Emissions: Information technology equipment - Radio...
  • Page 16 Directive 1999/5/EC. You can obtain a copy of the Declaration from www.avaya.com Description Safety of Information Technology Equipment Safety of Information Technology Equipment ITE equipment - Safety - Part 1: General requirements Safety of Information Technology Equipment or Avaya Inc., 211 Mt. Airy Road,...
  • Page 17 Basking Ridge, NJ 07920 USA. The following table lists EMC compliance for various jurisdictions Table 3: EMC compliance Jurisdiction Standard United States FCC CFR 47 Part 15 Canada ICES-003 Australia/New AS/NZS 3548 Zealand CISPR 22 European EN 55022 Community EN 55024 EN 61000-3-2 Limits for harmonic current emissions EN 61000-3-3 Limitation of voltage fluctuations and Note: This equipment has been tested and found to comply with the...
  • Page 18 Regulatory and safety information The user should not make changes or modifications not expressly approved by Avaya. Any such changes could void the user’s authority to operate the equipment • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
  • Page 19 Directive 1999/5/EC. A copy of the Declaration may be obtained from appmanager/public/support Ridge, NJ 07920 USA. Regulatory and safety information Description General requirements Safety of Information Technology Equipment http://support.avaya.com/css/ or Avaya Inc., 211 Mt. Airy Road, Basking...

  • Page 20: Denan Regulatory Notice For Japan

    Regulatory and safety information DenAn regulatory notice for Japan Connecting Power Use only Avaya-approved Limited Power Source 48 VDC 520 mA (FSP Group Inc. Model: FSP025-1AD207A) with the IP Deskphone. Connecting to the Local Area Network Severe damage to your IP Deskphone can occur if you plug the phone into an ISDN connection.
  • Page 21 Regulatory and safety information Location Avaya recommends that you install your IP Deskphone away from direct sunlight.
  • Page 22 Regulatory and safety information...

  • Page 23: Customer Service

    Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go to pages listed in the following sections. Navigation • “Getting technical documentation” on page 23 • “Getting product training” on page 23 •...
  • Page 24 Customer service...

  • Page 25: Using Your Avaya 1220 Ip Deskphone

    Using your Avaya 1220 IP Deskphone After you familiarize yourself with the Avaya 1220 IP Deskphone features, you can start to use the IP Deskphone. This section describes how to use the IP Deskphone. Getting started The following section introduces the important details of the Avaya 1220 IP Deskphone.

  • Page 26: Avaya 1220 Ip Deskphone Controls

    Using your Avaya 1220 IP Deskphone Avaya 1220 IP Deskphone controls This section describes the controls on the Avaya 1220 IP Deskphone. Depending on your geographic region, the IP Deskphone includes key caps with English text labels. In this document, text in parentheses indicates the labels that appear on the key caps;...
  • Page 27 Using your Avaya 1220 IP Deskphone A steadily lit icon beside a feature key indicates the feature is active. A flashing icon indicates the feature is being programmed. When a call arrives on a feature key that is not on the currently displayed page of keys, the IP Deskphone automatically displays the page with the active key.
  • Page 28 Using your Avaya 1220 IP Deskphone (Handsfree) (Hold) Press the Handsfree key to activate handsfree mode. Note: The Handsfree LED indicator, located on the Handsfree key, lights to indicate that the handsfree is in use. Use the Navigation keys to scroll through menus and lists that appear on the LCD screen.
  • Page 29 Press the dialog box. The status of the active call (Quit) remains unaffected if you press the Using your Avaya 1220 IP Deskphone Applications key to access Headset key to answer a call The Headset LED indicator, located...
  • Page 30 Using your Avaya 1220 IP Deskphone Press the Redial key to access the redial list. Press the Message key to access your voice mailbox when the message waiting indicator flashes. Press the Directory key to access directory services.
  • Page 31 Press the memory button) and use the navigation keys (Services) to access the following items: • • Using your Avaya 1220 IP Deskphone Services key (programmable Telephone Options — Volume adjustment — Contrast adjustment — Language — Date/Time — Display diagnostics —...

  • Page 32: Avaya 1220 Ip Deskphone Display

    Using your Avaya 1220 IP Deskphone (Services) Avaya 1220 IP Deskphone display Your Avaya 1220 IP Deskphone display is divided into two display areas: • Four user-defined feature key labels appear on the upper section. • Single-line information for items such as Date and Time, Calling Party Information, Feature Status Information, Options Information, and Directory Information appear in the middle section.

  • Page 33: License Notification

    The window redisplays every 24 hours at 1:00 AM (default). The time and time frame can be configured when you provision the phone. For information about provisioning the Avaya 1220 IP Deskphone, see Avaya Communication Server 1000 IP Deskphones Fundamentals (NN43001-368). Call features and Flexible Feature Codes Some features are not available on all telephones.

  • Page 34: Audio And Text Message Broadcast

    Using your Avaya 1220 IP Deskphone Audio and text message broadcast The Avaya 1220 IP Deskphone can display special messages in the display area of your telephone, and can play special audio messages through the speaker. Your administrator broadcasts these messages, which can be used to inform you of events like company news and weather bulletins.

  • Page 35: Installing Your Avaya 1220 Ip Deskphone

    Installing your Avaya 1220 IP Deskphone This section details the steps and precautionary measures to perform during Avaya 1220 IP Deskphone installation. The standard IP Deskphone package includes the following accessories: • foot stand • handset • handset cord •...
  • Page 36 “Connecting the headset (optional)” on page 38 • “Connecting the power (optional)” on page 38 • “Connecting the LAN Ethernet cable” on page 39 • “Connecting the PC Ethernet cable” on page 40 • “Wall-mounting the Avaya 1220 IP Deskphone (optional)” on page 40...

  • Page 37: Attaching The Foot Stand (Optional)

    Attach the foot stand in the appropriate slots depending on the desired angle for your Avaya 1220 IP Deskphone. If you insert the foot stand into the upper slots, your IP Deskphone sits at a 25-degree angle. If you insert the foot stand into the lower slots, your IP Deskphone sits at a 55-degree angle.

  • Page 38: Connecting The Headset (Optional)

    Connecting the headset (optional) If you have a headset, you can connect the headset to the Avaya 1220 IP Deskphone. For information on how to use your headset with your IP Deskphone, see 1. Plug the headset cord into the headset jack on the back of the...

  • Page 39: Connecting The Lan Ethernet Cable

    Avaya 1220 IP Deskphone. Connecting the LAN Ethernet cable Note: Your Avaya 1220 IP Deskphone supports both AC power and PoE options, including IEEE 802.3 standard power. To use local AC power, you can order separately the optional AC adapter. To use PoE, where power is delivered over the CAT5 cable, the LAN must support PoE, and you do not need an AC adapter.

  • Page 40: Connecting The Pc Ethernet Cable

    Wall-mounting the Avaya 1220 IP Deskphone (optional) You can install your Avaya 1220 IP Deskphone on a wall. Wall-mount the IP Deskphone using the two keyholes on the back of the IP Deskphone. You do not need the foot stand for wall-mounted applications.

  • Page 41: Basic Features

    Basic features This section explains how you can customize the features on your Avaya 1220 IP Deskphone to meet your requirements. Note: Call features and Flexible Feature Codes (FFC) must be assigned to your IP Deskphone and supported by system software.

  • Page 42: Telephone Options

    • “Accessing display diagnostics” on page 49 • “Selecting a local dialpad tone” on page 49 • “Viewing Avaya 1220 IP Deskphone information” on page 50 • “Performing diagnostics” on page 51 • “Configuring Call Log Options” on page 52 •...
  • Page 43 Figure 5: Telephone Options menu Volume adjustment Contrast adjustment Language Date/Time Display diagnostics Local Dialpad Tone Set Info Diagnostics Note: If a menu includes a submenu, an ellipsis (...) appears after the command. Use the following procedure to use the (Services) Call Log Options Ring type...

  • Page 44: Adjusting Volume

    Basic features Select Cancel Adjusting volume Use the following procedure to adjust the volume. 5. Press the Enter key. The display provides information required to adjust your selection. 6. Press the Select soft key to save changes and return to the Options menu.

  • Page 45: Adjusting The Display Screen Contrast

    Note: If an Expansion Module is attached to your Avaya 1220 IP Deskphone, changes that you make to the LCD screen contrast of the IP Deskphone also apply to the display screen contrast configuration of the Expansion Module.

  • Page 46: Selecting A Language

    Information that appears on the display is available in multiple languages. This language setting controls the language only for Avaya 1220 IP Deskphone features. If the Language setting is password-protected, you must enter a password (SCPW) to change the language. If you enter an incorrect password, an error message is displayed.

  • Page 47: Configuring A Headset

    Select Cancel Configuring a headset Each headset has its own tuning parameters, and your deskphone must be configured to use the proper parameters. If you do not configure the deskphone for the proper tuning parameters, you may not be taking full advantage of the audio qualities of the headset.

  • Page 48: Selecting Date And Time Format

    Basic features Select Cancel Selecting date and time format Several date and time formats are available. Formats are based on the 12-hour and 24-hour clocks. Use the following procedure to select a date and time format. (Services) Select Cancel 3. Press the Select soft key to save the selected headset type and return to the...

  • Page 49: Accessing Display Diagnostics

    Accessing display diagnostics The Display diagnostics command tests the Avaya 1220 IP Deskphone display screen and indicator lights. Use the following procedure to use Display diagnostics. (Services) Cancel Selecting a local dialpad tone When you press a key, the response can be a Dual-Tone Multi- Frequency (DTMF) sound, a single tone, or no sound.

  • Page 50: Viewing Avaya 1220 Ip Deskphone Information

    Basic features Select Cancel Viewing Avaya 1220 IP Deskphone information The Local Set Info option displays the following IP Deskphone-specific information: • General Info • Set IP Info • Ethernet Info • Server Info • Encryption Info • Location Info 2.

  • Page 51: Performing Diagnostics

    Use the following procedure to view IP Deskphone information: (Services) Cancel Performing diagnostics The Diagnostics command displays the following phone-specific information: • Diag Tools (Ping, do Route Traces) • EtherStats (Speed, Auto Neg, CRC Errors, Collision) • IP Stats (Packet Info) •...

  • Page 52: Configuring Call Log Options

    Configuring the Callers List log You can configure the Callers List to log all incoming calls including calls while your Avaya 1220 IP Deskphone is busy, or only unanswered calls. The default setting is Log all calls. To log only unanswered calls:...

  • Page 53: Configuring New Call Indication

    — Press the Cancel soft key to keep existing configurations. Configuring New Call Indication You can configure your Avaya 1220 IP Deskphone to display a message that indicates a new call. By default, this option is on. 3. Press the Enter key.

  • Page 54: Configuring Preferred Name Match

    Use the following procedure to configure New Call Indication. (Services) Select Cancel Configuring Preferred Name Match You can configure your Avaya 1220 IP Deskphone to display the name of the caller as defined in your Personal Directory. By default, the option is Off. 1. Press the Services...

  • Page 55: Configuring The Area Codes

    Use the following procedure to configure Preferred Name Match. (Services) Select Cancel Configuring the Area Codes Use the Area Code Setup call arrives with an area code that matches one of the saved area codes, the calling number is reordered to display the phone number followed by the area code (as opposed to the area code followed by the phone number).
  • Page 56 Basic features Use the following procedure to configure default area codes (maximum of three). (Services) 1. Press the Services Telephone Options, and select Log Options. 2. Press the Up or Down and select Area Code 3. Press the Enter key. 4.
  • Page 57 Select Cancel Use the following procedure to edit area code display. (Services) 7. Press the Select soft key to save the configuration. Press the Cancel soft key to keep existing configurations. 1. Press the Services Telephone Options, and select Log Options. 2.

  • Page 58: Selecting A Ring Type

    Basic features Select Cancel Selecting a ring type Use the Ring type option to configure the Avaya 1220 IP Deskphone ring tone. Use the following procedure to select a ring type: (Services) Play 6. Use the dialpad to edit the number.

  • Page 59: Enabling Or Disabling Call Timer

    Select Stop Cancel Enabling or disabling Call Timer The call timer measures the call duration. Use the following procedure to enable or disable Call Timer. (Services) Select Cancel 4. Press the Select soft key to save the ring type and return to the Options menu.

  • Page 60: Enabling Onhook Default Path

    Basic features Enabling OnHook Default Path Use OnHook Default Path option to choose either the Headset or the Handsfree to operate your Avaya 1220 IP Deskphone. Use the following procedure to enable OnHook Default Path. (Services) Select Cancel Changing feature key labels Use the Change feature key label option to rename the label that corresponds to the feature key.
  • Page 61 incorrect password more than three times, the password functionality is locked. Contact your system administrator to unlock the password. Note: If a feature key is configured as an autodial key, the label does not change if the autodial key configuration changes. Use the following procedure to rename the labels.

  • Page 62: Configuring The Name Display Format

    Use the following procedure to restore the default labels. (Services) Configuring the name display format You can configure your Avaya 1220 IP Deskphone to display the name of the calling party in one of the following formats: • first name, last name •...

  • Page 63: Configuring Live Dialpad

    Use the following procedure to configure name display format. (Services) Select Cancel Configuring Live Dialpad The Live Dialpad option activates the Primary DN key when you make a call by dialing a directory number on the dialpad without picking up the handset or pressing the Use the following procedure to configure Live Dialpad.

  • Page 64: Configuring Caller Id Display Order

    Configuring Normal mode indication Normal mode display indication can be On or Off when the Avaya 1220 IP Deskphone is in normal mode. 2. Press the Up or Down and select one of the following: —...
  • Page 65 Use the following procedure to configure Normal mode indication. 1. Press the Services Normal mode indication. 2. Press the Up/Down following: — — 3. Press the Select soft key to save the configuration, else press the Cancel key to cancel the modifications. key, select Telephone Options, and select...

  • Page 66: Advanced Features

    Advanced features Advanced features You can customize features on your Avaya 1220 IP Deskphone to meet your requirements. This section describes how to customize the advanced features. CAUTION Many of the options discussed in this section are for the system administrator only.

  • Page 67: Managing Your Station Control Password

    Managing your Station Control Password You can assign a Station Control Password (SCPW) to: • lock your Avaya 1220 IP Deskphone and prevent the misuse of your IP Deskphone • use password-protected features such as customizing the Personal Directory, using the Redial List, and using the Callers List Note: Your system administrator defines your initial SCPW.

  • Page 68: Turning Password Protection On Or Off

    Advanced features Select Turning Password Protection on or off Use the following procedure to turn Password Protection on or off. (Directory) 6. Enter your new password using the dialpad. To enter special characters, press the key. For information about entering text, see “Using the telephone dialpad”...

  • Page 69: Configuring An Electronic Lock On Your Avaya 1220 Ip Deskphone

    Avaya 1220 IP Deskphone Use the Electronic Lock feature to prevent others from making calls from your Avaya 1220 IP Deskphone. Your SCPW controls the Electronic Lock feature. To change your Station Control Password, see Station Control Password” on page Locking your Avaya 1220 IP Deskphone Use the following procedure to lock your IP Deskphone.
  • Page 70 Advanced features (Goodbye) Unlocking your Avaya 1220 IP Deskphone Use the following procedure to unlock your Avaya 1220 IP Deskphone. 2. Dial the Electronic Lock Activate 3. Dial your Station Control 4. If you dial locally, press the key. If you dial the FCC remotely, dial your 1.

  • Page 71: Customizing The Personal Directory

    (Goodbye) Customizing the Personal Directory Use the Personal Directory feature to create and store up to 100 contacts of your choice. A Personal Directory entry can contain • last name (up to 24 characters) • first name (up to 24 characters) •...

  • Page 72: Editing An Entry

    Advanced features Next Done Cancel Editing an entry Use the following procedure to edit an entry in the Personal Directory. 2. Press the soft key. If the message “Directory is full” appears, delete one or more entries to accommodate a new entry. 3.

  • Page 73: Deleting An Entry

    Edit Confirm Cancel Deleting an entry Use the following procedure to delete an entry in the Personal Directory. 2. Press the Down and select the desired entry. 3. Press the Edit soft key and make the necessary changes. 4. Press the soft key to delete the entry.

  • Page 74: Copying An Entry

    Advanced features Confirm Cancel Copying an entry Use the following procedure to copy an entry in the Personal Directory. More Copy 4. Press the soft key to delete the entry. Press the soft key to return to the Personal Directory without deleting the entry.

  • Page 75: Searching For An Entry

    Done Cancel Searching for an entry Use the following procedure to search for an entry in the Personal Directory. Dial Directory 6. Press the Done soft key to save the changes. Press the Cancel soft key to return to the Personal Directory without saving your changes.

  • Page 76: Configuring The Local Tools Menu

    Advanced features Configuring the Local Tools menu Your Avaya 1220 IP Deskphone has both local and server-based telephone tools and features. This section discusses the various tools and features available locally on your IP Deskphone. CAUTION Many of the options discussed in this section are for administrator use only.
  • Page 77 The function of some keys on the IP Deskphone differs based on the situation. Table 5 on page 77 navigating and using menus. Table 5: Navigation key functions in menus Function Down arrow keys Select the next menu item. arrow keys Select the previous menu item.
  • Page 78 Advanced features When you work in Edit mode, the first field of the item is selected and a blinking cursor appears to the right of the current edit position. page 78 describes the navigation key functions in Edit mode. Table 7: Navigation key functions in Edit mode Function Down arrow keys...
  • Page 79 Note: Changes made to the display lost if you reset the phone. To avoid this situation, Avaya recommends that you use the Contrast Adjustment control in the Telephone Options Use the following procedure to adjust Contrast (Services) 2. Language Information that appears on the display is available in multiple languages.
  • Page 80 Advanced features Cancel Note: This language setting only controls the language used in the local menus on your phone. Use the following procedure to select the language for features on your phone, press the Telephone Options, 3. Wired Headset Each headset has its own tuning parameters, and your deskphone must be configured to use the proper parameters.

  • Page 81: Local Diagnostics

    Network Diagnostics Tools to ping an IP address. 3. Network Configuration The Network Configuration tool displays information that was configured when you installed the Avaya 1220 IP Deskphone. This tool is for administrator use only. 4. Lock Menu Your system administrator can use the lock menu tool to protect the Local Tools menu items from accidental or unwanted changes.
  • Page 82 Avaya 1165E IP Deskphone IP Phone 2001 IP Phone 2002 IP Phone 2004 Avaya 2007 IP Deskphone Avaya 2033 IP Conference Phone Avaya 2050 IP Softphone “Logging on to Virtual Can I log on to IP Deskphone? Yes, with extra key restrictions...

  • Page 83: Logging On To Virtual Office

    2211 WLAN Handset 2212 WLAN Handset Logging on to Virtual Office If the Avaya 1220 IP Deskphone is configured for Virtual Office, the Virtual soft key is displayed, as shown in Figure Avaya 1220 IP Deskphone” on page Figure 6: Virtual soft key — Avaya 1220 IP Deskphone...
  • Page 84 Virtual Office. All features are as they appear on your Office IP Deskphone. An Avaya 1220 IP Deskphone that is logged on as a remote phone to an IP Deskphone Office phone provides less information than the IP Deskphone because it has fewer display lines.

  • Page 85: Using Virtual Office On Your Office

    When an Avaya 2050 IP Softphone logs on as a remote phone to an IP Deskphone office phone, the information display is arranged differently, but all the information is visible at one time. Regardless of the IP Deskphone model that you use as a remote phone, a user information line appears that lists the number of your Office IP Deskphone.

  • Page 86: Automatic Log Out From Virtual Office

    IP Deskphone logs out of Virtual Office. Emergency calls on your Remote Avaya 1220 IP Deskphone If you make an emergency call while logged in to Virtual Office on a Remote IP Deskphone, the call is placed to the local emergency service, not to your home office emergency service.

  • Page 87: Using The Telephone Dialpad

    Corporate directory, and using the Redial List. Entering and editing text You can enter and edit text on your Avaya 1220 IP Deskphone using the following methods: • “Using the telephone dialpad” on page 87 •...

  • Page 88: Making A Call

    Operating your Avaya 1220 IP Deskphone 6. If the key you want is not visible, press the the next layer of soft keys. 7. Press the key to access the symbols. 8. Press the Left Right 9. Press the Choose soft key to select a symbol.

  • Page 89: Using The Callers List

    Match is active on your phone. If Preferred Name Match is off, the CPND appears according to the system configuration. To access the Callers List, press the List. If password control is enabled, you must enter your SCPW at the prompt. Operating your Avaya 1220 IP Deskphone Directory key, and select Callers...
  • Page 90 Operating your Avaya 1220 IP Deskphone Dialing an entry Use the following procedure to dial an entry. Dial Deleting an entry Use the following procedure to delete an entry. 1. Press the Up or Down and select the desired entry.

  • Page 91: Using The Redial List

    To access the Redial List, press the List. Alternatively, you can press the control is enabled, you must enter your SCPW at the prompt. Operating your Avaya 1220 IP Deskphone 4. Press the soft key. 5. Choose...
  • Page 92 Operating your Avaya 1220 IP Deskphone Dialing an entry Use the following procedure to dial an entry. Dial Deleting an entry Use the following procedure to delete an entry. 1. Press the Up or Down and select the desired entry.

  • Page 93: Using Off-Hook Dialing

    Use the following procedure to delete the entire Redial List. Using Off-hook dialing Perform the following steps to make a call by using the handset. (Goodbye) Operating your Avaya 1220 IP Deskphone 1. Press the soft key. 2. Choose to confirm the deletion of the entire Redial List.

  • Page 94: Using On-Hook Dialing

    Operating your Avaya 1220 IP Deskphone Using On-hook dialing Perform the following steps to make a call without lifting the handset. 2493 (Goodbye) 1. Leave the handset in the cradle. 2. Press the line (DN) key. 3. Listen for the dial tone and dial the number.

  • Page 95: Terminating A Handsfree Call

    “Switching from handsfree to headset” on page 97 Terminating a handsfree call Use the following procedure to terminate a handsfree call. (Goodbye) Operating your Avaya 1220 IP Deskphone 1. Press the Handsfree If a headset is connected, press the Headset key.

  • Page 96: Using A Headset

    Operating your Avaya 1220 IP Deskphone Muting a handsfree call Use the following procedure to mute a handsfree call. (Mute) (Mute) Switching from handsfree to handset mode Use the following procedure to switch from handsfree to handset mode. Switching from handset mode to handsfree Use the following procedure to switch from handset mode to handsfree.

  • Page 97: Using The Corporate Directory

    Corporate Directory numbers. To use the Corporate Directory, press the Directory. Searching for a specific number Use the following procedure to search for a specific number. Search Operating your Avaya 1220 IP Deskphone 2. Press the Headset 1. Press the Headset Directory key and select 1.

  • Page 98: Making A Call Using The Corporate Directory

    Operating your Avaya 1220 IP Deskphone Dial Dial Cancel Making a call using the Corporate Directory Use the following procedure to make a call using the Corporate Directory. Note: This feature is not available on all phones. Contact your system administrator to find out if this feature is available for your use.

  • Page 99: Using The Personal Directory

    Use the Predial feature to enter, preview, and edit numbers before you make a call. Making a call Use the following procedure to make a call using the Predial feature. 2493 Operating your Avaya 1220 IP Deskphone key, and select Personal 1. Press the Up or Down and select a name in the Directory.

  • Page 100: Using Autodial

    Operating your Avaya 1220 IP Deskphone Editing a Predial number Use the following procedure to edit a Predial number. Clear 2493 Using AutoDial Use the AutoDial feature to display, store, and automatically dial phone numbers. Using AutoDial to make a call Use the following procedure to make a call using the Autodial feature.
  • Page 101 AutoDial Displaying an AutoDial number Use the following procedure to display an AutoDial number. Display AutoDial Operating your Avaya 1220 IP Deskphone 1. Without lifting the handset, press the AutoDial key. The screen displays the word Autodial next to the appropriate key.

  • Page 102: Activating Ring Again

    Operating your Avaya 1220 IP Deskphone Using Ring Again Use the Ring Again feature to automatically redial the number if you receive a busy tone, or if your called party does not answer. Your IP Deskphone rings when the person you called becomes available.

  • Page 103: Using Last Number Redial

    Using Last Number Redial Use the Last Number Redial feature to automatically redial the most recently dialed number. 2498 2498 Operating your Avaya 1220 IP Deskphone 2. Press the Ring Again automatically dial the number. 1. Press the Ring Again time.

  • Page 104: Storing A Speed Call Number

    Operating your Avaya 1220 IP Deskphone Using Speed Call Use the Speed Call feature to place internal and external calls by dialing a one-, two-, or three-digit code. You can store, edit, and automatically dial frequently called phone numbers. Storing a Speed Call number Use the following procedure to store a Speed Call number.

  • Page 105: Using System Speed Call

    IP Deskphone. SScUsr SScCtl Using HotLine Use the Hot Line feature to automatically dial a number. Hotline Operating your Avaya 1220 IP Deskphone 3. Dial the Speed Call automatically dial the number. 1. Lift the handset. 2. Press the...

  • Page 106: Making An Intercom Call

    Operating your Avaya 1220 IP Deskphone Using Intercom Calling Use the Intercom feature to call a member of your intercom group by pressing the code assigned to that member. Making an intercom call Use the following procedure to make an intercom call.

  • Page 107: Answering A Call

    “Using Call Pickup” on page 108 Using Automatic Answerback When the Automatic Answerback feature is active, your Avaya 1220 IP Deskphone automatically answers the call in Handsfree mode after one ring. Operating your Avaya 1220 IP Deskphone 1. Lift the handset.

  • Page 108: Using Call Pickup

    Using Call Pickup Use the Call Pickup feature to pick up calls in your pickup group or another pickup group from your Avaya 1220 IP Deskphone. Answering a call in your own call pickup group Use the following procedure to answer a call in your own call pickup group.
  • Page 109 Answering a call at a specific extension in any pickup group Use the following procedure to answer a call at a specific extension in any call pickup group. Pickup Operating your Avaya 1220 IP Deskphone 1. Lift the handset. 2. Press the GrpPkp Enter the Pickup Group 3.

  • Page 110: Managing Calls During A Call

    Operating your Avaya 1220 IP Deskphone Managing calls during a call You can use the following features during a call: • “Using Call Hold” on page 110 • “Using Call Waiting” on page 111 • “Transferring a call” on page 112 •...

  • Page 111: Using Call Waiting

    Answering an call during another call Use the following procedure to answer a call during another call. (Hold) Operating your Avaya 1220 IP Deskphone 1. Press the Hold key. The LCD indicator flashes beside the line on hold.

  • Page 112: Returning To The Original Call

    Operating your Avaya 1220 IP Deskphone CallWait Returning to the original call Use the following procedure to return to the original call. (Hold) (Goodbye) Transferring a call Use the Transfer feature to redirect a call to the appropriate person. Transferring a call to a third party Use the following procedure to transfer a call to a third party.

  • Page 113: Using Timed Reminder Recall

    Transferring a call using Timed Reminder Recall Use the following procedure to transfer a call using Timed Reminder Recall. Trans Operating your Avaya 1220 IP Deskphone 3. When that IP Deskphone rings or a person answers the call, press the soft key.

  • Page 114: Using Attendant Recall

    Operating your Avaya 1220 IP Deskphone Trans If the transferred call is not answered, your IP Deskphone rings. Returning to the original call if the transferred call is unanswered Use the following procedure to return to the original call if the transferred call is unanswered.

  • Page 115: Using Call Park

    Parking a call on a DN (Not System Park DN or own DN) To park a call on a DN (Not System Park DN or own DN), perform the following procedure. Park Operating your Avaya 1220 IP Deskphone 2. Press the Goodbye The caller connects to the attendant.

  • Page 116: Retrieving A Parked Call

    Operating your Avaya 1220 IP Deskphone Park Parking a call using the SPRE code or FFC To park a call using the SPRE code or FFC, perform the following procedure. Trans Conf Trans Conf Retrieving a parked call Use the following step to retrieve a parked call.

  • Page 117: Recording A Calling Party (Caller) Number

    During a call use the Calling Party Number feature to record the calling party number, or to charge the call to an account number. CParty CParty Operating your Avaya 1220 IP Deskphone 1. Lift the handset. 2. Press the Park soft key.

  • Page 118: Displaying Call Details

    “Using Remote Call Forward” on page 121 Using Call Forward Use the Call Forward feature to direct incoming calls to ring on another line (DN). A call already on your Avaya 1220 IP Deskphone cannot be forwarded. 1. Press the Display key.
  • Page 119 Fwd. Fwd. Deactivating Call Forward Use the following procedure to deactivate Call Forward. Fwd. Operating your Avaya 1220 IP Deskphone 1. Press the soft key. Lift the handset and enter the Forward All Calls Activate 2. Dial the DN to which you want to forward your calls.

  • Page 120: Using Internal Call Forward

    Using Internal Call Forward Use Internal Call Forward to forward only those calls that originate from internal DNs. Calls that originate outside your Avaya 1220 IP Deskphone system (External Calls) ring at your IP Deskphone. You cannot forward the currently active call.

  • Page 121: Using Remote Call Forward

    IntForward Using Remote Call Forward Use the Remote Call Forward feature to forward calls on your Avaya 1220 IP Deskphone to another from a remote IP Deskphone. Activating Remote Call Forward Use the following procedure to activate Remote Call Forward.
  • Page 122 Operating your Avaya 1220 IP Deskphone Deactivating Remote Call Forward Use the following procedure to activate Remote Call Forward. 3. Dial the Remote Call Forward Activate FFC to activate the feature. 4. Dial your Station Control You hear a dial tone.
  • Page 123 Operating your Avaya 1220 IP Deskphone 2. If you call from an IP Deskphone outside the system, dial the access number and wait for the dial tone. 3. Dial the Remote Call Forward Deactivate FFC. 4. Dial your Station Control 5.

  • Page 124: Using Call Join

    Operating your Avaya 1220 IP Deskphone Managing multiparty calls Use the following features to enable multiparty conversations: • “Using Call Join” on page 124 • “Setting up a Conference Call” on page 124 • “Using Conferee Selectable Display” on page 126 •...
  • Page 125 IP Deskphone configuration. Conf Conf (Goodbye) Operating your Avaya 1220 IP Deskphone 1. During a call, press the to place the party on hold. You hear a dial tone. 2. Dial the number of the person to add to the conference call.

  • Page 126: Using Conferee Selectable Display

    Operating your Avaya 1220 IP Deskphone Using Conferee Selectable Display Use the Conferee Selectable Display feature to list active conferees and to disconnect a conferee from the conference call. Viewing active conferees Use the following procedure to view active conferees.

  • Page 127: Using Group Call

    Calling group members Use the following procedure to call group members. GrpCl Operating your Avaya 1220 IP Deskphone 3. For a single conferee, press the Goodbye key. If configured, the Conference Count Display updated total count of conferees.
  • Page 128 Operating your Avaya 1220 IP Deskphone Answering a group call Use the following procedure to answer a group call. Ending a group call Use the following procedure to end a group call. (Goodbye) Note: During a group call, only the person who initiated the group call can put the call on hold.

  • Page 129: Using Make Set Busy

    Deactivating Make Set Busy Use the following procedure to deactivate Make Set Busy. MakeSetBsy Call Deflect If Call Deflect is configured on your Avaya 1220 IP Deskphone, you can press the Deflect feature key to deflect your call if your IP Deskphone rings and you do not want to answer the call.
  • Page 130 Operating your Avaya 1220 IP Deskphone Figure 7: Call deflect If you press the Deflect key and no special call treatment has been configured, your caller receives a busy signal.

  • Page 131: Hotel Applications

    Hotel applications Hotel applications are a group of hospitality features that increase the value of the Avaya 1220 IP Deskphone. In a hotel environment guests can access the following services: • “Configuring Automatic Wake-Up” on page 131 • “Activating Message Registration” on page 133 •...
  • Page 132 Operating your Avaya 1220 IP Deskphone (Goodbye) Cancelling Automatic Wake-Up call Use the following procedure to cancel Automatic Wake-Up call. (Goodbye) 3. Dial the Automatic Wake-Up 24-hour time format (hhmm). You hear a tone to confirm your entered time. To enter the time in a 24-hour time format, enter the hours followed by the minutes.

  • Page 133: Activating Message Registration

    Use the following procedure to verify Automatic Wake-Up call. (Goodbye) Activating Message Registration Use the Message Registration feature to read, change, or reset meters that log your Avaya 1220 IP Deskphone calls. Reading meters Use the following procedure to read meters. Operating your Avaya 1220 IP Deskphone 1.
  • Page 134 Operating your Avaya 1220 IP Deskphone Changing meter Use the following procedure to change a meter. 2. Dial the Directory Number IP Deskphone in the hotel room. 3. Press the key. 1. Press the key. 2. Dial the Directory Number IP Deskphone in the hotel room.

  • Page 135: Using Maid Identification

    Use the following procedure to reset a meter to zero. Using Maid Identification Use the Maid Identification feature to track the cleaning status of rooms. The maid enters the information from the Avaya 1220 IP Deskphone in your room. Entering cleaning status Use the following procedure to enter cleaning status.
  • Page 136 Operating your Avaya 1220 IP Deskphone 3. Dial one of the following cleaning status codes: = Cleaning requested = Cleaning in progress = Room cleaned = Room passed inspection = Room failed inspection = Cleaning skipped You hear the interrupted dial tone.

  • Page 137: Displaying Room Status

    Using Room Status Use the Room Status feature to display the status of a room. Displaying room status Use the following procedure to enter cleaning status. Operating your Avaya 1220 IP Deskphone 1. Press the key. 2. Dial the Directory Number room.
  • Page 138 Operating your Avaya 1220 IP Deskphone Changing the status of a room Use the following procedure to change the status of a room. 1. Press the key. 2. Dial the Directory Number room. The DN appears followed by a two-digit code.

  • Page 139: Paging Features

    Paging Features The Avaya 1220 IP Deskphone supports the following paging voice call features: • “Using Call Page Connect to make an announcement” on page 139 • “Using Radio Page” on page 139 • “Using Voice Call” on page 142...
  • Page 140 Perform the following procedure to use Automatic Preselection. (Goodbye) Using Automatic Post-selection The called party is either busy on the Avaya 1220 IP Deskphone or away from their desk. To page the called party, you need not redial the number of the called party.
  • Page 141 DN. If the Radio Page system is configured to function in Meet-me mode, you can answer the page call from any Avaya 1220 IP Deskphone. Operating your Avaya 1220 IP Deskphone 2. Dial the Radio Paging Access You hear the ringback tone.

  • Page 142: Call Override Features

    Operating your Avaya 1220 IP Deskphone Using Voice Call Use the Voice Call feature to make an announcement from another IP Deskphone speaker. Making a voice call Use the following procedure to make a voice call. VceCall (Goodbye) Responding to a voice call Use the following procedure to respond a voice call.

  • Page 143: Overriding A Busy Signal

    (Goodbye) Using Forced Camp-on feature Use the Forced Camp-on feature to automatically call a busy Avaya 1220 IP Deskphone (internal or external) immediately after the IP Deskphone disconnects from the current call. Operating your Avaya 1220 IP Deskphone 1. Dial a number.
  • Page 144 Operating your Avaya 1220 IP Deskphone Using Forced Camp-on Follow the given procedure to use Forced Camp-on. EnhOvr Answering a call camped-on to your extension Use the following procedure to answer a call camped-on to your extension. 1. Dial a number.

  • Page 145: Using Enhanced Override

    Use the Enhanced Override feature to override an active call after you attempt a Forced Camp-on. EnhOvr EnhOvr (Goodbye) Operating your Avaya 1220 IP Deskphone 1. Dial a number. You receive a busy signal. 2. Press the EnhOvr Enter the Override Forced Camp-on.

  • Page 146: Using Centrex Services

    Operating your Avaya 1220 IP Deskphone Using Centrex Services You can use a few Centrex services from your IP Deskphone. Contact your system administrator to determine if the following features are available: • “Using Centrex or Exchange Line Switchhook Flash” on page 146 •...

  • Page 147: Miscellaneous Call Features

    Use the Call Trace feature to trace malicious calls within your system. Tracing with the Call Trace key Use the following step to trace with the Call Trace key. CallTrace Operating your Avaya 1220 IP Deskphone 2. Press the AutoDial number desired.

  • Page 148: Charging A Call Or Charging A Forced Call

    Use the Call Charge feature to charge a call to a specific account. The Forced Charge feature charges long-distance calls from an Avaya 1220 IP Deskphone that is restricted to local calls. Charging a local or long-distance call to an account before...
  • Page 149 Charging a call in progress Use the following procedure to charge a call in progress. Trans Conf Charge Operating your Avaya 1220 IP Deskphone Dial the Call Detail Recording 3. Dial the charge account number. 4. When you hear the dial tone, dial the number.
  • Page 150 Operating your Avaya 1220 IP Deskphone 2498 Charging a transferred call to an account Use the following procedure to charge a transferred call to an account. Trans Charge Dial the Call Detail Recording 3. Dial the charge account number. 4. Press the line (DN) key to return to the call.
  • Page 151 Use the following procedure to charge a call to an account when you add someone to a conference call Conf Operating your Avaya 1220 IP Deskphone 3. Dial the charge account number. 4. After you hear the dial tone, dial the number to which you are transferring the call.
  • Page 152 Operating your Avaya 1220 IP Deskphone Charge Conf 2. Press the Charge soft key. Dial the Call Detail Recording 3. Dial the charge account number. 4. Dial the number of the person you want to add to the conference. 5. Press the Conference FFC.

  • Page 153: Using External Server Applications

    Using the Buzz signal Use the Buzz feature to notify another person of a call, a visitor, or a request. Two linked Avaya 1220 IP Deskphone enable one person to signal the other. The person signaled hears a buzz. Buzz...

  • Page 154: Using Record On Demand Key

    Operating your Avaya 1220 IP Deskphone Using Record On Demand key If this feature is enabled, you can use the Record on Demand (ROD) key to record your telephone conversation. Press the ROD key to start or stop the call recording. This key is associated with the active user ID and is displayed only if a call is active.
  • Page 155 SAVE key lamp status depends on the status of the call recording. If the call is to be saved, then the lamp is lit. Operating your Avaya 1220 IP Deskphone 1. Press the key during an active call. 2. To stop the call recording, press the key again.

  • Page 156: Troubleshooting Your Avaya 1220 Ip Deskphone

    Troubleshooting Your Avaya 1220 IP Deskphone This section provides basic information about troubleshooting your Avaya 1220 IP Deskphone if Virtual Office causes a problem. For additional help, see “Avaya recommends that you install your IP Deskphone away from direct sunlight.” on page...
  • Page 157 Troubleshooting Your Avaya 1220 IP Deskphone Table 10: Troubleshooting Virtual Office (Part 2 of 4) Displayed Probable cause message Invalid ID (1) Incorrect User ID entered. User ID is not in Gatekeeper database. Invalid ID (2) Incorrect User ID entered.
  • Page 158 Troubleshooting Your Avaya 1220 IP Deskphone Table 10: Troubleshooting Virtual Office (Part 3 of 4) Displayed Probable cause message Permission Incorrect User ID Denied (3) entered. Remote IP Deskphone has no Station Control Password. Permission Incorrect User ID Denied (4) entered.

  • Page 159: Flexible Feature Codes

    Troubleshooting Your Avaya 1220 IP Deskphone Table 10: Troubleshooting Virtual Office (Part 4 of 4) Displayed Probable cause message Server Network problem. Unreachable (2) VOUD Remote IP Deskphone configured on TN does not have VOUA Class of Service. Flexible Feature Codes Table 11 on page 159 features by your system administrator.
  • Page 160 Troubleshooting Your Avaya 1220 IP Deskphone Table 11: Flexible Feature Codes (Part 2 of 2) Feature Call Forward All Calls Deactivate Call Park Electronic Lock Activate Electronic Lock Deactivate Group Call Internal Call Forward Activate Internal Call Forward Deactivate RingAgain Deactivate...

  • Page 161: Avaya 1200 Series Expansion Module

    Module This section provides information about the LCD Expansion Module (12- key self-labeling) supported by the Avaya 1220 IP Deskphone. The LCD Expansion Module is a hardware accessory that connect to the IP Deskphone and provides additional line appearances and feature keys.
  • Page 162 Avaya 1200 Series Expansion Module Figure 8: LCD Expansion Module (12-key self-labeling)
  • Page 163 Table 12: LCD Expansion Module keys descriptions Key or components User-defined feature keys Display For information about installing the Expansion Module, see Avaya 1200 Series Expansion Modules Quick Installation Guide (NN40050-303). Avaya 1200 Series Expansion Module Description The keys on the Expansion Modules are programmable, with LCD labels.
  • Page 164 Avaya 1200 Series Expansion Module...

  • Page 165: Quick Reference

    Quick Reference Feature operation AutoDial Store Display Call Forward Activate Deactivate Reinstate View number Call Pickup Call Waiting Answer Return to first call Conference Handsfree Activate Switch to handset Handset to handsfree Activate Headset Hold Place a call on hold Return to a held call Last Number Redial Message...

  • Page 166: Legend

    Quick Reference Adjust volume Legend Icon Action Indicates the key cap text label. For example, (Message). Lift the handset, press the line (DN) key or the Replace the hand- set, or press Dial a number. Press a line/feature key. An icon flashes when a feature is being programmed. AutoDial An icon lights steadily when a feature is active.

  • Page 167: Services And Telephone Options Menus

    Services menu contains the Admin,and Virtual Office Login. Some options are not available on all Avaya 1140E IP Deskphones. Consult your system administrator. The following are the most commonly used options: Telephone Options menu Volume adjustment Pick one of: Ringer...
  • Page 168 Quick Reference...

  • Page 169: Third Party Terms

    Avaya to make the source code for such Open Source Components available in source code format to its licensees, or that require Avaya to disclose the license terms for such Open Source Components. For a period of three years from your date of purchase of a product containing any of the software listed below from Avaya Inc., any Avaya affiliate or an authorized Avaya reseller, we...
  • Page 170 Third party terms * This software/database is a "United States Government Work" under the terms of the United States Copyright Act. It was written as part of the author's official duties as a United States Government employee and thus cannot be copyrighted. This software/database is freely available to the public for use.
  • Page 171 Third party terms away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation\'s software and to any other program whose authors commit to using it.
  • Page 172 Third party terms another language. (Hereinafter, translation is included without limitation in the term \"modification\".) Each licensee is addressed as \"you\". Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program).
  • Page 173 Third party terms to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.
  • Page 174 Third party terms or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.
  • Page 175 Third party terms Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.
  • Page 176 Third party terms want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms. To do so, attach the following notices to the program.
  • Page 177 OpenSSL The following component is licensed under OpenSSL license: OpenSSL 0.9.7b OpenSSL License /* ===================================================== * Copyright (c) 1998-2008 The OpenSSL Project. All rights reserved. * Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * 1.
  • Page 178 Third party terms * 6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" * THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE...
  • Page 179 * This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).
  • Page 180 Third party terms * THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 181 1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required. 2.
  • Page 182 Third party terms dealings in this Software without prior written authorization of the copyright holder. END OF TERMS AND CONDITIONS Libpng The following component is licensed under libpng license: Libpng 1.2.37 - June 4, 2009 Libpng License This copy of the libpng notices is provided for your convenience. In case of any discrepancy between this copy and the notices in the file png.h that is included in the libpng distribution, the latter shall prevail.
  • Page 183 libpng versions 0.97, January 1998, through 1.0.6, March 20, 2000, are Copyright (c) 1998, 1999 Glenn Randers-Pehrson, and are distributed according to the same disclaimer and license as libpng-0.96, with the following individuals added to the list of Contributing Authors: Tom Lane Glenn Randers-Pehrson Willem van Schaik...
  • Page 184 Third party terms consequential damages, which may result from the use of the PNG Reference Library, even if advised of the possibility of such damage. Permission is hereby granted to use, copy, modify, and distribute this source code, or portions hereof, for any purpose, without fee, subject to the following restrictions: 1.
  • Page 185 Third party terms .\" This code is derived from software contributed to Berkeley by Chris Torek. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: .\" 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

  • Page 186: Wchar Functions

    Third party terms Convert UTF ConvertUTF License Copyright 2001-2004 Unicode, Inc. Disclaimer This source code is provided as is by Unicode, Inc. No claims are made as to fitness for any particular purpose. No warranties of any kind are expressed or implied. The recipient agrees to determine applicability of information provided.
  • Page 187 Third party terms Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Neither the name of the <ORGANIZATION> nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 188 Third party terms (2) If only executable code is distributed, then the accompanying documentation must state that "this software is based in part on the work of the Independent JPEG Group". (3) Permission for use of this software is granted only if the user accepts full responsibility for any undesirable consequences;...

  • Page 189: Terms You Should Know

    Terms you should know Avaya Communication Server 1000 Your office communication system. Calling Party Name Display Information appearing on the LCD display screen, such as the caller’s name and phone number. The system must have CPND enabled. Category 5 (Cat5)
  • Page 190 Terms you should know DHCP Server A service provided by a device on the network that assigns network addresses to other devices, such as your telephone and computer. Directory Number (DN) A number consisting of one to seven digits for an IP Deskphone, and also known as an extension number.
  • Page 191 Liquid Crystal Display Light Emitting Diode. A semiconductor used as a visual indicator. Message/Inbox A fixed key on your Avaya 1220 IP Deskphone that connects to your voice messaging system when the key is pressed. Navigation keys Keys used to scroll through menus and lists appearing on the LCD display screen.
  • Page 192 Terms you should know Network Address IP address. Uniquely identifies a device on the network. Used for routing information to that device. Off-hook Any line selected to make a call or receive a call. The term off- hook is applied whether (a) the end user lifts up the handset, (b) the end user presses a line key, (c) the call is automatically answered at the IP Deskphone, or (d) a line is automatically selected for an outgoing call.
  • Page 193 Shared Directory Number A DN (extension) that is shared by two or more persons. Session Initiation Protocol. This is the call-control protocol used by an IP Deskphone with SIP firmware. SIP Proxy Server A device on the network that acts on behalf of your telephone, translating and routing call-control messages SIP Registrar A device on the network that manages user-location information.
  • Page 194 Terms you should know Special dial tone The three consecutive tones followed by dial tone that you hear when accessing IP Deskphone features. Station Control Password (SCPW) Enables security features on your deskphone to prevent others from making calls from your IP Deskphone and to prevent access to protected features (for example, Remote Call Forward).
  • Page 195 Terms you should know VoIP Voice over Internet Protocol. This is a telephone technology where voice and control signals are transmitted over an IP, or Internet Protocol, packet-switched network. This makes more efficient use of network resources and allows more sophisticated features than traditional telephone technology, where audio is transmitted over a circuit-switched network.
  • Page 196 Terms you should know...

  • Page 197: Index

    Applications 29 Area Code Setup 55 AutoDial Transfer 146 Automatic Wake-Up 131 Avaya 1200 Series Expansion Module 161 Avaya 1220 IP Deskphone con- trols 26 Avaya 1220 IP Deskphone display Buzz signal 153 Call Detail Recording 152 Call Page Connect 139...
  • Page 198 Headset key 29 Hold key 28 Hotel applications 131 HotLine 105 Indicator status 191 Information display 191 Installing your Avaya 1220 IP Deskphone 35 Interrupted dial tone 191 Last Number Redial 103 Line (DN) key 26 Local Area Network (LAN) 9...
  • Page 199 Paging tone 192 Password Admin 32 Performing Diagnostics 51 Placing a call on hold 111 Power over Ethernet 11 Privacy Release 153 Quit key 29 Radio Page 139 Redial 30 Regulatory and safety information Retrieving a call on hold 111 Ringback/ring tone 192 Room Status 137 Second Page Functionality 10...
  • Page 200 Index Using Internal Call Forward 120 Using Last Number Redial 103 Using Make Set Busy 129 Using Off-hook dialing 93 Using On-hook dialing 94 Using Predial 99 Using Remote Call Forward 121 Using Ring Again 102 Using Speed Call 104 Using System Speed Call 105 Using the Callers List 89 Using the Corporate Directory 97...

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