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3.3.2 Operator Call Messages and Faults
When an operator call condition occurs, the printer goes off line and an
operator call message is displayed. The message disappears automatically
as soon as the condition is corrected. A fault condition exists when the
message cannot be cleared or is displayed for no apparent reason.
Table 3–2 lists all operator call messages, explains the message, and
provides troubleshooting information if the message faults.
Table 3–2: Operator Call Messages
Number
Message
11 PAPER OUT
Description and Action
The selected cassette or envelope feeder is empty or no cassette is
installed in the selected cassette slot. An unselected cassette slot
is ignored.
The paper-out sensor and linkage detect an empty cassette and the
cassette size-sensing switches detect a missing cassette.
Troubleshooting
Use the following procedure to fix a paper
out fault:
1.
Select or install a full cassette.
2.
Inspect and swap the cassette.
3.
Inspect and swap the paper-out sensor assembly.
The upper cassette paper-out sensor is located on the solenoid
and sensor board that is part of the LVPSA. The lower cassette
paper-out sensor is attached to the duplex bulkhead. Inspect
the linkage for freedom of movement and damage.
4.
Inspect and swap the cassette size-sensing switches.
The upper size-sensing switches are attached to the engine
baseplate. The lower size-sensing switches are on the dc
control board.
Repair or replace any binding or sticking
levers.
5.
Swap the dc control board.
6.
Swap the video control board.
DEClaser 2200 Troubleshooting
3–7
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