Errors Generated During A Restoration Process And Their Corrective Actions - Hitachi HF-W2000 Instruction Manual

7. RESTORING THE FACTORY-SHIPPED CONDITION USING A RECOVERY DVD

7.3.2 Errors generated during a restoration process and their corrective actions

When an error occurs during a restoration process, record the error message and the error
code displayed on the window, and take actions as shown in the following table. If you take
the actions accordingly but cannot let the recovery process go through or if the No. 8 error
message is displayed, contact our sales representative.
No.
1 Retry time out. Please refer to the SETUP GUIDE. • Check the integrity of the system drive.
2 Image file is not found. Please refer to the SETUP
GUIDE.
3 Drive failed or not connected. Please refer to the
SETUP GUIDE.
4 Failed to access the drive. Please refer to the
SETUP GUIDE.
5 Failed to assign drive letter. Please refer to the
SETUP GUIDE.
6 Failed to read from Product Recovery DVD.
Please refer to the SETUP GUIDE.
7 Recovery failed. Please refer to the SETUP
GUIDE.
8 Recovery invalid. Please refer to the SETUP
GUIDE.
9 Drive capacity is not enough. Please refer to the
SETUP GUIDE.
Error message
(Read/write tests and so on)
• Retry a recovery process.
• Check the integrity of the recovery DVD.
(Read tests and so on)
• Check if the DVD drive works properly. (Read
tests and so on)
• Check if the system drive is connected
correctly.
• Check the integrity of the system drive.
(Read/write tests and so on)
• Check that any devices unnecessary for a
recovery process are connected. If connected,
remove them.
• Check if the DVD drive is connected correctly.
• Check the integrity of the recovery DVD.
(Read tests and so on)
• Check if the DVD drive works properly. (Read
tests and so on)
• Retry a recovery process.
• Contact our sales representative.
• Check the size of the system drive.
7-13
Action