Viewing Bosses And Admins; Handling An Incoming Call For The Boss; Calling On Behalf Of The Boss; Using Boss' Line Key - AudioCodes 440HD User Manual

User's Manual
You can see that two Admins are configured in this instance: mike.dubb and brad.brzezinski
6.3.3

Viewing Bosses and Admins

You can be a Boss but you can also have a Boss. You can be an Admin in charge of the other
Admins in the office, i.e., you can be their Boss, but you can also report to a Boss above you. You
can therefore have two lists displayed in your IP phone: Bosses and Admins. To view them,
access the Directory screen as described in the previous sections.
6.3.4

Handling an Incoming Call for the Boss

The administrative secretary can handle an incoming call for the Boss.

To handle an incoming call for the Boss:
1. Your phone rings simultaneously with the Boss' phone when the call comes in:
2. Press the Accept softkey; this screen is displayed on the Boss' phone.
3. Press the OK softkey. Press the MENU key on the device and from the Call Menu screen
that opens, select the Handoff option; the call is transferred to the Boss.
4.
When the Boss answers, you'll view this screen:
6.3.5

Calling on Behalf of the Boss

Admin can make a call on behalf of Boss by pressing Boss' line key -OR- pressing the digit keys
of the destination number -OR- pressing the CONTACTS key on the phone.
6.3.5.1

Using Boss' Line Key

You can make a call on behalf of Boss by pressing Boss' line key in the Admin's phone's idle
screen.
Version 2.0.13B
6. Performing Advanced Operations
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