AudioCodes C455HD Series Manuals

Manuals and User Guides for AudioCodes C455HD Series. We have 6 AudioCodes C455HD Series manuals available for free PDF download: User's And Administrator's Manual, Release Notes, Quick Manual

AudioCodes C455HD Series User's And Administrator's Manual (141 pages)

Brand: AudioCodes | Category: IP Phone | Size: 20 MB

Table of Contents
4
Overview
8
Specifications
8
Allowing Urls, Ports (Security)
11
Security Guidelines for Android-Based Native Teams Devices
12
Android-Level Security Hardening
12
Google Play Services
13
Running Android in Kiosk Mode
13
Screen Lock
14
Audiocodes Private Key
14
Android Debug Bridge (ADB)
14
App Signing
14
Web Browser
14
Remote Configuration Management
14
Audiocodes Device Manager Validation
15
Sandboxing
15
Device File System
15
Keystore
15
Device Certificate
15
Data Protection
16
Debugging Interface
16
SSH Access: Reduced File System Privileges
16
Android Security Updates
16
Audiocodes Root CA Certificate
16
Setting up the Phone
19
Unpacking
19
Device Description
20
Front View
20
Rear View
23
Cabling
24
Mounting the Phone
24
Desktop Mounting
24
Wall Mounting
24
Installing the Expansion Module (Sidecar)
25
Before Using Audiocodes Devices
26
Starting up
27
Configuring Device Settings
27
Configuring Wi-Fi
41
Connecting to an Available Wi-Fi Network
41
Manually Connecting to a Wi-Fi Network
42
Restoring the Phone to Default Settings
45
Performing a Hard Restore
46
Performing a Soft Restore
46
Recovery Mode
47
Locking and Unlocking the Phone
47
Automatic Lock
47
Unlock
47
Teams Application
49
Signing in
49
Multi-Cloud Sign-In
53
Remote Provisioning and Sign-In from Teams Admin Center
54
Getting Acquainted with the Phone Screen
58
Enabling Google Talkback
60
Opting in or out of Call Queues
61
Setting Status
61
Hot Desking
62
Changing Presence Status
63
Power Saving
64
Enabling Voicemail Support on CAP Users
65
Configuring Teams Application Settings
66
Setting up a Meeting
69
Using the People Screen
70
Accessing Voicemail
70
Using Audio Devices
71
Transferring Calls and Meetings Across Devices
71
Signing out
71
Performing Teams Call Operations
74
Making a Call
74
Microsoft Lightweight Calling Experience
75
Redialing
75
Dialing a Missed Call
75
Select to Dial
75
Making an Emergency Call
75
Answering Calls
77
Ending an Established Call
77
Managing Calls
77
Parking a Call
77
Managing Teams Meetings
78
Using Live Captions
80
Raising a Hand During a Meeting
81
Hiding Names and Meeting Titles for Individual Devices
81
Transferring a Call to Frequent Contacts
81
Transferring a Call to Work Voicemail
81
Viewing and Playing Voicemail Messages
82
Rejecting an Incoming Call, Sending It Directly to Voicemail
82
Adjusting Volume
82
Adjusting Ring Volume
83
Adjusting Tones Volume
83
Adjusting Handset Volume
83
Adjusting Speaker Volume
83
Adjusting Headset Volume
83
Playing Incoming Call Ringing through USB Headset
84
Using the Phone as a USB Speaker
84
Viewing and Joining Meetings
84
Better Together over Bluetooth
85
Adding a Speed Dial
88
Performing Administrator-Related Operations
91
Setting up Automatic Provisioning
91
Setting up an E911 Emergency Location Using TAC
92
Updating Phone Firmware Manually
98
Loading Certificates to Phones
100
Audiocodes Android Phone Utility
100
Certificate Enrollment Using SCEP
102
Manually Performing Recovery Operations
104
Removing Devices from Intune Management
105
Configuring Audio-Related Parameters for Noisy Environments
111
Updating Microsoft Teams Devices Remotely
112
Applying Firmware to a Phone from a USB Disk
112
Enabling a Phone to be Used as an Audio Device
112
Managing Phones with the Device Manager
113
Configuring a Periodic Provisioning Cycle
114
Configuring Timezone and Daylight Savings
115
Managing Devices with HTTPS
116
Supported Parameters
116
Troubleshooting
118
Dscp
118
Users
119
Network Administrators
120
Android Phone Utility
120
Capturing the Phone & Sidecar Screen
122
Running Tcpdump
123
Getting Information about Phones
124
Remote Logging (Syslog)
126
Getting Diagnostics
127
Getting Logs
129
Activating DSP Recording
130
Deactivating DSP Recording
131
Ssh
132
Getting the Phone IP Address
132
Installing the APK Using SSH
133
Updating Phones Using SSH Commands
133
Microsoft Teams Admin Center
134
Collecting Logs
134
Getting Audio Debug Recording Logs
137
Collecting Media Logs (*.Blog) from the Phone
138
Capturing Traffic Using 'Rpcapd
138
Port Mirroring Network Monitoring
139

AudioCodes C455HD Series User's And Administrator's Manual (132 pages)

Brand: AudioCodes | Category: IP Phone | Size: 15 MB

Customer Support
2
Documentation Feedback
2
Related Documentation
3
Document Revision Record
3
Notes and Warnings
3
Table of Contents
6
Overview
9
Specifications
9
Migration to Android Open Source Project (AOSP)
13
Allowing Urls, Ports (Security)
13
Security Guidelines for Android-Based Native Teams Devices
14
Setting up the Phone
15
Unpacking
15
Device Description
16
Front View
16
Rear View
19
Cabling
20
Mounting the Phone
20
Before Using Audiocodes Devices
20
Starting up
21
Configuring Device Settings
21
Configuring VLAN Via DHCP Option When CDP-LLDP Isn't Allowed
34
Restoring the Phone to Default Settings
35
Performing a Hard Restore
35
Performing a Soft Restore
36
Performing User Data Reset
37
Recovery Mode
37
Locking and Unlocking the Phone
37
Automatic Lock
37
Unlock
38
Teams Application
39
Signing in
39
Multi-Cloud Sign-In
43
Remote Provisioning and Sign-In from Teams Admin Center
44
Getting Acquainted with the Phone Screen
48
Setting Status
49
Changing Presence Status
50
Enabling Power Saving
51
Configuring Teams Application Settings
52
Using the People Screen
55
Accessing Voicemail
55
Using Audio Devices
56
Transferring Calls and Meetings Across Devices
57
Signing out
57
Performing Teams Call Operations
59
Making a Call
59
Dialing a Missed Call
61
Select to Dial
61
Transferring a Call
61
Making an Emergency Call
61
Answering Calls
62
Ending an Established Call
62
Managing Calls
63
Paging to a Group of Phones (Multicast)
63
Transferring a Call to Frequent Contacts
66
Transferring a Call to Work Voicemail
67
Viewing and Playing Voicemail Messages
67
Rejecting an Incoming Call, Sending It Directly to Voicemail
67
Adjusting Volume
67
Adjusting Ring Volume
68
Adjusting Tones Volume
68
Adjusting Handset Volume
68
Adjusting Speaker Volume
68
Adjusting Headset Volume
69
Playing Incoming Call Ringing through USB Headset
69
Playing Incoming Call Ringing through RJ-9 Headset
69
Assigning a Line Key for Speed Dial or Features
70
Performing Administrator-Related Operations
76
Setting up Automatic Provisioning
76
Setting up an E911 Emergency Location Using TAC
77
Enabling Users to Make Calls Even if Teams Is Unavailable
82
Applying a Partial Configuration Profile
85
Configuring an Option to Force Users to Change Their Device Lock PIN
85
Configuring Minimum and Maximum Ringer Volumes Via the Phone's Configuration File
87
Updating Phone Firmware Manually
88
Loading Certificates to Phones
91
Audiocodes Android Device Utility
91
Certificate Enrollment Using SCEP
93
Manually Performing Recovery Operations
95
Enrolling a Device with Intune Policies
96
Creating a Dynamic Group
96
Creating an Exclusion Group
96
Removing Devices from Intune Admin Center
97
Updating Microsoft Teams Devices Remotely
100
Defining Password Complexity
100
Disabling a Device's USB Port
101
Disabling the Phone's Speaker Hard Key
102
Managing Phones with the Device Manager
103
Configuring a Periodic Provisioning Cycle
105
Managing Devices with HTTPS
105
Supported Parameters
106
Configuring Time Zone on Teams Devices
107
Configuring Qos on PC Port
108
Configuring Admin Login Timeout
108
Monitoring Phone Process Statuses
108
Troubleshooting
110
Dscp
110
Users
111
Exporting Logs to USB When Phone Is in Recovery Mode
112
Network Administrators
112
Android Device Utility
112
Capturing the Phone Screen
114
Running Tcpdump
115
Getting Information about Phones
116
Remote Logging (Syslog)
117
Getting Diagnostics
119
Getting Logs
120
Activating DSP Recording
121
Deactivating DSP Recording
122
Ssh
123
Getting the Phone IP Address
124
Installing the APK Using SSH
124
Updating Phones Using SSH Commands
124
Microsoft Teams Admin Center
126
Collecting Logs
126
Getting Audio Debug Recording Logs
128
Collecting Media Logs (*.Blog) from the Phone
129
Encountering an ANR Error - Core Dump
129
Retrieving Bug Report Automatically Produced if 'Boot Reason' Is FATAL or PANIC
129
Return to Previous Version
130

AudioCodes C455HD Series User's And Administrator's Manual (124 pages)

Brand: AudioCodes | Category: IP Phone | Size: 17 MB

Table of Contents
4
Overview
7
Specifications
7
Allowing Urls, Ports (Security)
10
Security Guidelines for Android-Based Native Teams Devices
11
Android-Level Security Hardening
12
Google Play Services
12
Running Android in Kiosk Mode
12
Screen Lock
13
Audiocodes Private Key
13
Android Debug Bridge (ADB)
13
App Signing
13
Web Browser
13
Remote Configuration Management
13
Audiocodes Device Manager Validation
14
Sandboxing
14
Device File System
14
Keystore
14
Device Certificate
14
Data Protection
15
Debugging Interface
15
Android Security Updates
15
Audiocodes Root CA Certificate
15
Setting up the Phone
18
Unpacking
18
Device Description
19
Front View
19
Rear View
22
Cabling
23
Mounting the Phone
23
Desktop Mounting
23
Wall Mounting
23
Installing the Expansion Module (Sidecar)
24
Before Using Audiocodes Devices
25
Starting up
26
Configuring Device Settings
26
Configuring Wi-Fi
39
Restoring the Phone to Default Settings
40
Performing a Hard Restore
41
Performing a Soft Restore
41
Recovery Mode
42
Locking and Unlocking the Phone
42
Automatic Lock
42
Unlock
42
Teams Application
44
Signing in
44
Multi-Cloud Sign-In
48
Remote Provisioning and Sign-In from Teams Admin Center
49
Getting Acquainted with the Phone Screen
53
Enabling Google Talkback
55
Opting in or out of Call Queues
56
Setting Status
56
Hot Desking
57
Changing Presence Status
58
Configuring Teams Application Settings
59
Setting up a Meeting
62
Using the People Screen
63
Accessing Voicemail
64
Using Audio Devices
64
Transferring Calls and Meetings Across Devices
65
Signing out
65
Performing Teams Call Operations
67
Making a Call
67
Redialing
68
Dialing a Missed Call
68
Select to Dial
68
Making an Emergency Call
68
Answering Calls
69
Ending an Established Call
70
Managing Calls
70
Parking a Call
70
Managing Teams Meetings
71
Using Live Captions
73
Raising a Hand During a Meeting
74
Hiding Names and Meeting Titles for Individual Devices
74
Transferring a Call to Frequent Contacts
74
Transferring a Call to Work Voicemail
74
Viewing and Playing Voicemail Messages
75
Rejecting an Incoming Call, Sending It Directly to Voicemail
75
Adjusting Volume
75
Adjusting Ring Volume
76
Adjusting Tones Volume
76
Adjusting Handset Volume
76
Adjusting Speaker Volume
76
Adjusting Headset Volume
76
Playing Incoming Call Ringing through USB Headset
77
Using the Phone as a USB Speaker
77
Viewing and Joining Meetings
77
Adding a Speed Dial
78
Performing Administrator-Related Operations
81
Updating Phone Firmware Manually
81
Downloading 802.1X Certificates
83
Audiocodes Teams IP Phone Utility
83
Manually Performing Recovery Operations
84
Removing Devices from Intune Management
85
Updating Microsoft Teams Devices Remotely
92
Applying Firmware to a Phone from a USB Disk
93
Managing Phones with the Device Manager
93
Configuring a Periodic Provisioning Cycle
94
Configuring Timezone and Daylight Savings
95
Managing Devices with HTTPS
96
Supported Parameters
96
Troubleshooting
98
Dscp
98
Users
99
Network Administrators
100
Teams IP Phone Utility
100
Capturing the Phone Screen
102
Running Tcpdump
104
Getting Information about Phones
105
Remote Logging (Syslog)
107
Getting Diagnostics
108
Getting a Bug Report
111
Activating DSP Recording
112
Deactivating DSP Recording
113
Ssh
114
Getting the Phone IP Address
114
Installing the Teams APK (or any Other APK) Using SSH
114
Microsoft Admin Center
115
Collecting Logs
115
Getting Company Portal Logs
117
Getting Logs Via the Phone
117
Getting Logs Using UUID
118
Getting Audio Debug Recording Logs
120
Collecting Media Logs (*.Blog) from the Phone
121
Capturing Traffic Using 'Rpcapd
121
Port Mirroring Network Monitoring
122

AudioCodes C455HD Series Release Notes (107 pages)

IP Phones for Microsoft Teams

Brand: AudioCodes | Category: IP Phone | Size: 2 MB

Table of Contents
3
Introduction
9
Overview
9
About the C470HD IP Phone
9
About the C455HD IP Phone
9
About the C435HD IP Phone
10
Specifications
10
Audiocodes IP Phones for Microsoft Teams
13
Version 2.3.410
15
What's New in Version 2.3.410
15
Resolved Limitations in Version 2.3.410
22
Teams Application
22
Device
22
Known Limitations in Version 2.3.410
24
Teams Application
24
Device
27
Previous Releases
29
Version 1.19.705
29
What's New in Version 1.19.705
29
Resolved Limitations in Version 1.19.705
29
Teams Application
29
Device
30
Known Limitations in Version 1.19.705
30
Teams Application
30
Device
33
Version 1.19.642
35
What's New in Version 1.19.642
35
Resolved Limitations in Version 1.19.642
35
Known Limitations in Version 1.19.642
36
Version 1.19.584
41
What's New in Version 1.19.584
41
Resolved Limitations in Version 1.19.584
45
Teams Application
45
Device
45
Known Limitations in Version 1.19.584
46
Teams Application
46
Device
48
Version 1.19.516
49
What's New in Version 1.19.516
49
Resolved Limitations in Version 1.19.516
54
Teams Application
54
Device
54
Known Limitations in Version 1.19.516
55
Teams Application
55
Device
57
Version 1.19.456
58
What's New in Version 1.19.456
58
Resolved Limitations in Version 1.19.456
60
Teams Application
60
Device
61
Known Limitations in Version 1.19.456
61
Teams Application
61
Device
64
Teams Application
70
Device
70
Device
75
Teams Application
76
Device
89
Version 1.17.561
91
Teams Application
93
Device
93
Device
97

AudioCodes C455HD Series Quick Manual (11 pages)

IP Phone for Microsoft Teams

Brand: AudioCodes | Category: IP Phone | Size: 0 MB

AudioCodes C455HD Series Quick Manual (10 pages)

Brand: AudioCodes | Category: IP Phone | Size: 1 MB

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