AudioCodes C470HD Teams IP Phone Manuals

Manuals and User Guides for AudioCodes C470HD Teams IP Phone. We have 6 AudioCodes C470HD Teams IP Phone manuals available for free PDF download: User's And Administrator's Manual, Release Notes, Quick Manual

AudioCodes C470HD User's And Administrator's Manual (148 pages)

Brand: AudioCodes | Category: IP Phone | Size: 16 MB

Table of Contents
4
Overview
8
Specifications
8
Allowing Urls, Ports (Security)
11
Security Guidelines for Android-Based Native Teams Devices
11
Android-Level Security Hardening
12
Google Play Services
13
Running Android in Kiosk Mode
13
Screen Lock
13
Audiocodes Private Key
13
Android Debug Bridge (ADB)
13
App Signing
14
Web Browser
14
Remote Configuration Management
14
Audiocodes Device Manager Validation
14
Sandboxing
14
Device File System
15
Keystore
15
Device Certificate
15
Data Protection
15
Debugging Interface
15
SSH Access: Reduced File System Privileges
16
Android Security Updates
16
Audiocodes Root CA Certificate
16
Setting up the Phone
18
Unpacking
18
Device Description
19
Front View
19
Rear View
22
Cabling
23
Mounting the Phone
23
Before Using Audiocodes Devices
23
Starting up
24
Configuring Device Settings
24
Configuring Wi-Fi
37
Connecting to an Available Wi-Fi Network
38
Manually Connecting to a Wi-Fi Network
41
Restoring the Phone to Default Settings
46
Performing a Hard Restore
46
Performing a Soft Restore
46
Recovery Mode
47
Locking and Unlocking the Phone
48
Automatic Lock
48
Unlock
48
Teams Application
50
Signing in
50
Multi-Cloud Sign-In
55
Remote Provisioning and Sign-In from Teams Admin Center
56
Getting Acquainted with the Phone Screen
60
Enabling Google Talkback
63
Opting in or out of Call Queues
66
Setting Status
66
Hot Desking
67
Changing Presence Status
68
Power Saving
70
Enabling Voicemail Support on CAP Users
70
Configuring Teams Application Settings
71
Setting up a Meeting
74
Using the People Screen
74
Accessing Voicemail
75
Using Audio Devices
76
Transferring Calls and Meetings Across Devices
76
Signing out
77
Performing Teams Call Operations
79
Making a Call
79
Microsoft Lightweight Calling Experience
80
Dialing a Missed Call
81
Select to Dial
81
Making an Emergency Call
81
Answering Calls
83
Ending an Established Call
83
Managing Calls
83
Parking a Call
84
Managing Teams Meetings
84
Using Live Captions
86
Raising a Hand During a Meeting
87
Hiding Names and Meeting Titles for Individual Devices
87
Reacting During a Meeting
87
Transferring a Call to Frequent Contacts
88
Transferring a Call to Work Voicemail
88
Viewing and Playing Voicemail Messages
88
Rejecting an Incoming Call, Sending It Directly to Voicemail
89
Adjusting Volume
90
Adjusting Ring Volume
90
Adjusting Tones Volume
90
Adjusting Handset Volume
90
Adjusting Speaker Volume
91
Adjusting Headset Volume
91
Playing Incoming Call Ringing through USB Headset
91
Using the Phone as a USB Speaker
91
Viewing and Joining Meetings
92
Better Together over Bluetooth
93
Performing Administrator-Related Operations
97
Setting up Automatic Provisioning
97
Setting up an E911 Emergency Location Using TAC
98
Updating Phone Firmware Manually
104
Loading Certificates to Phones
107
Audiocodes Android Phone Utility
108
Certificate Enrollment Using SCEP
110
Manually Performing Recovery Operations
111
Removing Devices from Intune Management
112
Configuring Audio-Related Parameters for Noisy Environments
119
Updating Microsoft Teams Devices Remotely
120
Applying Firmware to a Phone from a USB Disk
120
Enabling a Phone to be Used as an Audio Device
120
Managing Phones with the Device Manager
121
Configuring a Periodic Provisioning Cycle
122
Configuring Timezone and Daylight Savings
123
Managing Devices with HTTPS
124
Supported Parameters
124
Troubleshooting
126
Dscp
126
Users
127
Network Administrators
128
Android Phone Utility
128
Capturing the Phone Screen
130
Running Tcpdump
131
Getting Information about Phones
132
Remote Logging (Syslog)
133
Getting Diagnostics
136
Getting Logs
137
Activating DSP Recording
138
Deactivating DSP Recording
139
Ssh
140
Getting the Phone IP Address
141
Installing the APK Using SSH
141
Updating Phones Using SSH Commands
141
Microsoft Teams Admin Center
143

AudioCodes C470HD User's And Administrator's Manual (124 pages)

Microsoft Teams Application

Brand: AudioCodes | Category: IP Phone | Size: 12 MB

Table of Contents
3
1 Overview

6
- Specifications
  6
- Allowing Urls, Ports (Security)
  8
- Security Guidelines for Android-Based Native Teams Devices
  9
  - Android-Level Security Hardening
    10
    
    Google Play Services
    10
    
    Running Android in Kiosk Mode
    11
    
    Screen Lock
    11
    
    Audiocodes Private Key
    11
    
    Android Debug Bridge (ADB)
    11
    
    App Signing
    11
    
    Web Browser
    12
    
    Remote Configuration Management
    12
    
    Audiocodes Device Manager Validation
    12
    
    Sandboxing
    12
    
    Device File System
    12
    
    Keystore
    13
    
    Device Certificate
    13
    
    Data Protection
    13
    
    Debugging Interface
    13
    
    Android Security Updates
    13
  - Audiocodes Root CA Certificate
    13
2 Setting up the Phone

16
- Unpacking
  16
- Device Description
  17
  - Front View
    17
  - Rear View
    19
- Cabling
  20
- Mounting the Phone
  20
- Before Using Audiocodes Devices
  20
3 Starting up

21
- Configuring Device Settings
  21
- Restoring the Phone to Default Settings
  34
  - Performing a Hard Restore
    34
  - Performing a Soft Restore
    34
  - Recovery Mode
    35
- Locking and Unlocking the Phone
  36
  - Automatic Lock
    36
  - Unlock
    36
4 Teams Application

39
- Signing in
  39
  - Multi-Cloud Sign-In
    45
  - Remote Provisioning and Sign-In from Teams Admin Center
    46
- Getting Acquainted with the Phone Screen
  50
- Enabling Google Talkback
  52
- Opting in or out of Call Queues
  55
- Setting Status
  55
- Hot Desking
  57
  - Changing Presence Status
    57
- Configuring Teams Application Settings
  59
- Setting up a Meeting
  61
- Using the People Screen
  62
- Accessing Voicemail
  63
- Using Audio Devices
  64
- Transferring Calls and Meetings Across Devices
  64
- Signing out
  65
5 Performing Teams Call Operations

67
- Making a Call
  67
  - Dialing a Missed Call
    68
  - Select to Dial
    68
- Making an Emergency Call
  68
- Answering Calls
  70
- Ending an Established Call
  70
- Managing Calls
  70
- Parking a Call
  71
- Managing Teams Meetings
  71
- Using Live Captions
  73
- Raising a Hand During a Meeting
  74
- Reacting During a Meeting
  74
- Transferring a Call to Frequent Contacts
  75
- Transferring a Call to Work Voicemail
  75
- Viewing and Playing Voicemail Messages
  75
  - Rejecting an Incoming Call, Sending It Directly to Voicemail
    76
- Adjusting Volume
  77
  - Adjusting Ring Volume
    77
  - Adjusting Tones Volume
    77
  - Adjusting Handset Volume
    77
  - Adjusting Speaker Volume
    78
  - Adjusting Headset Volume
    78
- Viewing and Joining Meetings
  78
- Better Together over Bluetooth
  79
6 Performing Administrator-Related Operations

83
7 Troubleshooting

101
- Network Administrators
  101
  - Teams IP Phone Utility
    101
    
    Capturing the Phone Screen
    103
    
    Running Tcpdump
    105
    
    Getting Information about Phones
    106
    
    Remote Logging (Syslog)
    108
    
    Getting Diagnostics
    109
    
    Getting a Bug Report
    112
    
    Activating DSP Recording
    113
    
    Deactivating DSP Recording
    114
  - Ssh
    115
    
    Getting the Phone IP Address
    115
    
    Installing the Teams APK (or any Other APK) Using SSH
    115
  - Microsoft Admin Center
    116
    
    Collecting Logs
    116
  - Getting Company Portal Logs
    118
    
    Getting Logs Via the Phone
    118
    
    Getting Logs Using UUID
    119
  - Getting Audio Debug Recording Logs
    121
  - Collecting Media Logs (*.Blog) from the Phone
    122

AudioCodes C470HD Release Notes (107 pages)

IP Phones for Microsoft Teams

Brand: AudioCodes | Category: IP Phone | Size: 2 MB

Table of Contents
3
Introduction
9
Overview
9
About the C470HD IP Phone
9
About the C455HD IP Phone
9
About the C435HD IP Phone
10
Specifications
10
Audiocodes IP Phones for Microsoft Teams
13
Version 2.3.410
15
What's New in Version 2.3.410
15
Resolved Limitations in Version 2.3.410
22
Teams Application
22
Device
22
Known Limitations in Version 2.3.410
24
Teams Application
24
Device
27
Previous Releases
29
Version 1.19.705
29
What's New in Version 1.19.705
29
Resolved Limitations in Version 1.19.705
29
Teams Application
29
Device
30
Known Limitations in Version 1.19.705
30
Teams Application
30
Device
33
Version 1.19.642
35
What's New in Version 1.19.642
35
Resolved Limitations in Version 1.19.642
35
Known Limitations in Version 1.19.642
36
Version 1.19.584
41
What's New in Version 1.19.584
41
Resolved Limitations in Version 1.19.584
45
Teams Application
45
Device
45
Known Limitations in Version 1.19.584
46
Teams Application
46
Device
48
Version 1.19.516
49
What's New in Version 1.19.516
49
Resolved Limitations in Version 1.19.516
54
Teams Application
54
Device
54
Known Limitations in Version 1.19.516
55
Teams Application
55
Device
57
Version 1.19.456
58
What's New in Version 1.19.456
58
Resolved Limitations in Version 1.19.456
60
Teams Application
60
Device
61
Known Limitations in Version 1.19.456
61
Teams Application
61
Device
64
Teams Application
70
Device
70
Device
75
Teams Application
76
Device
89
Version 1.17.561
91
Teams Application
93
Device
93
Device
97

AudioCodes C470HD User's And Administrator's Manual (88 pages)

Microsoft Teams Application

Brand: AudioCodes | Category: IP Phone | Size: 6 MB

Table of Contents
3
1 Overview

5
- Specifications
  5
2 Setting up the Phone

8
- Unpacking
  8
- Device Description
  9
  - Front View
    9
  - Rear View
    11
- Cabling
  12
3 Starting up

13
- Configuring Device Settings
  13
  - Configuring Wi-Fi
    26
- Restoring the Phone to Default Settings
  28
  - Performing a Hard Restore
    28
  - Performing a Soft Restore
    29
  - Recovery Mode
    30
- Locking and Unlocking the Phone
  31
  - Automatic Lock
    31
  - Unlock
    31
4 Teams Application

33
- Signing in
  33
- Getting Acquainted with the Phone Screen
  36
- Setting a Status Message
  38
- Hot Desking
  39
  - Changing Presence Status
    40
- Configuring Teams Application Settings
  41
- Setting up a Meeting
  45
- Using the People Screen
  46
- Accessing Voicemail
  48
- Using Audio Devices
  48
- Signing out
  49
5 Performing Basic Operations

51
- Making a Call
  51
  - Dialing a Missed Call
    52
- Making an Emergency Call
  52
- Answering Calls
  54
- Ending an Established Call
  55
- Managing Calls
  55
- Parking a Call
  56
- Managing Teams Meetings
  56
- Using Live Captions
  59
- Raising a Hand During a Meeting
  59
- Transferring a Call to Frequent Contacts
  59
- Viewing and Playing Voicemail Messages
  59
  - Rejecting an Incoming Call, Sending It Directly to Voicemail
    60
- Adjusting Volume
  60
  - Adjusting Ring Volume
    60
  - Adjusting Tones Volume
    60
  - Adjusting Handset Volume
    61
  - Adjusting Speaker Volume
    61
  - Adjusting Headset Volume
    61
- Viewing and Joining Meetings
  62
- Better Together over Bluetooth
  63
6 Updating Phone Firmware Manually

67
7 Managing Phones with the Device Manager

70
8 Updating Microsoft Teams Devices Remotely

75
9 Troubleshooting

76
- Network Administrators
  76
  - Collecting Logs
    76
  - Remote Logging
    78
  - Diagnostic Data
    79
  - Ssh
    81
    
    Capturing the Phone Screen
    81
    
    Running the Tcpdump Tool
    82
    
    Activating DSP Recording
    82
    
    Deactivating DSP Recording
    82
    
    Getting the Phone IP Address
    83
    
    Getting Information about Phones
    83
    
    Installing the Teams APK (or any Other APK) Using SSH
    84
  - Getting Company Portal Logs
    84
  - Getting Audio Debug Recording Logs
    86
  - Collecting Media Logs (*.Blog) from the Phone
    86

AudioCodes C470HD Quick Manual (9 pages)

for Microsoft Teams

Brand: AudioCodes | Category: IP Phone | Size: 1 MB

AudioCodes C470HD Quick Manual (9 pages)

Android IP Phone

Brand: AudioCodes | Category: IP Phone | Size: 0 MB

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AudioCodes C470HD Teams IP Phone Manuals

AudioCodes C470HD User's And Administrator's Manual (148 pages)

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AudioCodes C470HD User's And Administrator's Manual (124 pages)

Table of Contents

1 Overview

2 Setting up the Phone

3 Starting up

4 Teams Application

5 Performing Teams Call Operations

6 Performing Administrator-Related Operations

7 Troubleshooting

AudioCodes C470HD Release Notes (107 pages)

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AudioCodes C470HD User's And Administrator's Manual (88 pages)

Table of Contents

1 Overview

2 Setting up the Phone

3 Starting up

4 Teams Application

5 Performing Basic Operations

6 Updating Phone Firmware Manually

7 Managing Phones with the Device Manager

8 Updating Microsoft Teams Devices Remotely

9 Troubleshooting

AudioCodes C470HD Quick Manual (9 pages)

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