AudioCodes 440HD User Manual page 5

User's Manual
6.2.2 Making a Call (Click-to-Dial) .............................................................................................. 86
6.2.3 Making a Conference Call ................................................................................................. 86
6.2.4 Answering a Call ................................................................................................................ 86
6.2.5 Transferring a Call ............................................................................................................. 87
6.3 Using the Boss Admin (Shared Line Appearance) Feature ............................................. 88
6.3.1 Viewing who the Bosses are on the Admin's Phone ......................................................... 88
6.3.2 Viewing who the Admins are on the Boss's Phone ........................................................... 88
6.3.3 Viewing Bosses and Admins ............................................................................................. 89
6.3.4 Handling an Incoming Call for the Boss............................................................................. 89
6.3.5 Calling on Behalf of the Boss ............................................................................................. 89
6.3.5.1
6.3.5.2
6.3.5.3
6.3.6 Answering a Call on Boss' Phone ...................................................................................... 91
6.3.7 Redirecting an Established Call to Boss' Voicemail .......................................................... 91
6.3.8 Redirecting an Incoming Call to Boss' Voicemail .............................................................. 92
6.3.9 Admin Handing Off a Call to Boss ..................................................................................... 92
6.3.10 Boss Handing Off a Call to Admin ..................................................................................... 92
6.3.11 Boss Monitoring Admins, Seizing a Call Put on Hold by an Admin ................................... 92
6.3.12 Admin Picks up a Call from Boss ....................................................................................... 93
6.3.13 Admin 1 Picks up a Call from Admin 2 .............................................................................. 93
6.3.14 Admin's Phone Notifies Recipient that Admin's Call is on Behalf of Admin's Boss ........... 93
6.3.15 Admin Calling Boss, Admin Calling a Recipient on Behalf of Boss ................................... 93
6.4 Retrieving Voicemail Messages ....................................................................................... 94
7 Troubleshooting ........................................................................................................ 95
Version 2.0.13B
Using Boss' Line Key .......................................................................................... 89
Using the Destination Phone Number's Keys .................................................... 90
Using the CONTACTS Key on the Phone .......................................................... 91
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Contents
430HD and 440HD IP Phone