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AudioCodes C450HD Manuals
Manuals and User Guides for AudioCodes C450HD. We have
15
AudioCodes C450HD manuals available for free PDF download: Administrator's Manual, User Manual, User's And Administrator's Manual, User And Administrator Manual, Release Notes, Quick Manual
AudioCodes C450HD Administrator's Manual (242 pages)
High Definition IP Phones Series
Brand:
AudioCodes
| Category:
IP Phone
| Size: 4 MB
Table of Contents
Table of Contents
3
Introduction
17
Configuration Methods
19
Phone Screen
19
Administration Menu
19
Configuring the Web Interface's Port
19
Table 2-1: Port Parameters
19
Configuring User Login Credentials
20
Configuration File
20
File Syntax
20
Linking Multiple Files
20
Table 2-2: User Name and Password Parameters
20
Creating Configuration Files Using Voiprovision Utility
21
Configuration File Format
21
Global Configuration File
21
Voiprovision Utility Overview
21
CSV File
22
Template File
22
Generated Configuration Files
22
Starting the Voiprovision Utility
22
Table 2-3: Example of CSV File
22
Usage
23
Using the Encryption Tool
23
Encrypting Configuration Files
23
Encrypting Passwords in the Configuration File
24
Device Manager
25
Table 2-4: OVOC Server Parameters
25
Configuring Automatic Provisioning
27
Setting up Network for Auto Provisioning
28
Provisioning Hunt Order
28
Dynamic URL Provisioning
28
Table 3-1: DHCP Automatic Provisioning Parameters
28
Provisioning Using DHCP Option 160
31
Configuring Automatic Provisioning by DHCP Server
31
Technician's Digit Key Code
31
Provisioning Using DHCP Option 66/67
32
Table 3-2: Auto Provisioning Via DHCP Option 66/67
32
Provisioning Using DHCP Option 43
33
Figure 3-1: Provisioning Using DHCP Option 43 in the DHCP Server
33
Provisioning Using the User-Class Option
34
Figure 3-2: DHCP Options Assigned to Ipv4 Addresses
34
Figure 3-3: Defining User Classes
34
Figure 3-4: DHCP User Classes
35
Figure 3-5: New Class
35
Figure 3-6: Packet Bytes Window
35
Figure 3-7: DHCP User Classes [Illustration Only]
36
Figure 3-8: Set Predefined Options
36
Figure 3-9: Predefined Options and Values
37
Figure 3-10: Option Type - Add Audiocodes 160 Option
37
Figure 3-11: Predefined Options and Values - Add OVOC Server Location
38
Figure 3-12: 'Scope Leased' Folder - Configure Options
38
Figure 3-13: Configure Options 1
39
Figure 3-14: Configure Options 2
39
SIP SUBSCRIBE and NOTIFY Messages
40
Figure 3-15: Server Options
40
Figure 3-16: Scope Options Created
40
Hardcoded Domain Name for Provisioning Server
43
Cached Address of Last Provisioning Server Used
43
Redirect Server
44
Figure 3-17: Redirect Server Configuration Process
44
Static URL Provisioning
45
Table 3-3: Static URL Automatic Provisioning Parameters
45
Forcing a Reboot on Provisioning
46
Table A-4: Forcing a Reboot on Provisioning
46
Configuring Networking
47
Configuring Date and Time Manually
47
Table 4-1: Date Display Format
47
Configuring Daylight Saving Time
48
Table 4-2: Daylight Saving Time Parameters
48
Configuring the NTP Server
50
Table 4-3: NTP Server Parameters
50
Configuring NTP Server Via DHCP
51
Configuring IP Network Settings
51
Configuring Static IP Address
51
Table 4-4: NTP Server and GMT Parameters
51
Configuring Static IP Address on the Phone
52
Configuring IP Network Settings
52
Table 4-5: Network Settings Parameters
52
Configuring Partial DHCP
53
Table 4-6: Partial DHCP Parameters
53
Configuring LAN and PC Port Settings
55
Table 4-7: Port Settings
55
Configuring VLAN Settings
56
Configuring Manual or Automatic VLAN Assignment
56
Configuring Manual VLAN Assignment to the Phone
56
Table 4-8: VLAN Settings
56
Configuring Automatic VLAN Assignment to the Phone
57
Configuring VLAN Via DHCP Provisioning Path
57
Wi-Fi Capability
57
Configuring Voip Settings
59
Configuring SIP Settings
59
Configuring General SIP Settings
59
Table 5-1: SIP General Parameters
59
Configuring Proxy and Registration
62
Table 5-2: Proxy and Registrar Parameters
62
Configuring Proxy Redundancy
64
Table 5-3: SIP Proxy Server Redundancy Parameters
64
Device Registration Failover/Failback
66
5.1.2.2.1 Failover
66
Table 5-4: Device Registration Failover Parameters
66
5.1.2.2.2 Failback
67
Preventing Unregistering after Changing Settings and Reloading
67
Table 5-5: Device Registration Failback Parameter
67
Table 5-6: Preventing Unregistering
67
Configuring a Line
68
Table 5-7: Line Settings
68
Assigning Programmable Keys to Lines (SIP Accounts)
69
Configuring Shared Call Appearance
70
Figure 5-1: Shared Call Appearance
70
Configuring SIP Timers
71
Table 5-8: SIP Timers Parameters
71
Configuring SIP Qos
73
Table 5-9: SIP Qos Parameters
73
Configuring SIP Reject Code
74
Table 5-10: Reject Code Parameter
74
Configuring Dialing
75
Configuring Voice Dialing through Vocanom
75
Table 5-11: Voice-Dialing Parameter Descriptions
75
Configuring General Dialing Parameters
76
Table 5-12: Dialing Parameters
76
Configuring Auto Redial
78
Table 5-13: Automatic Redial on Busy Parameters
78
Configuring Dial Tones
79
Table 5-14: Dial Tones Parameters
79
Configuring DTMF
80
Table 5-15: DTMF Transport Mode
80
Configuring Digit Maps and Dial Plans
81
Table 5-16: Digit Map and Dial Plan Parameters
81
Configuring Headset LED to Stay on
83
Table 5-17: Headset LED Parameter
83
Configuring Default Audio Device
84
Table 5-18: Audio Device Parameter
84
Configuring Ring Tones
85
Configuring Distinctive Ring Tones
85
Example of Configuring a Distinctive Ring
85
Figure 5-2: Example of the Alert-Info Header
85
Table 5-19: Distinctive Ringing Parameters
85
Configuring CPT Regional Settings
86
Table 5-20: Regional Parameters
86
Uploading Ring Tones
88
Table 5-21: Ring Tone Parameters
88
Configuring Beeps to Headsets When a Call Comes in to a Call Center
89
Table 5-22: Configuring Beeps to be Played to Headsets When Calls Come in
89
Configuring the Phone to Play Fast Busy Tone if Automatically Disconnected on Remote Side
90
Table 5-23: Configuring the Phone to Play a Fast Busy Tone When Automatically Disconnected on
90
Configuring Media Settings
91
Configuring Media Streaming
91
Table 5-24: Media Streaming Parameters
91
Configuring RTP Port Range and Payload Type
92
Configuring RTP Qos
92
Table 5-25: RTP Port Range and Payload Type Parameters
92
Table 5-26: RTP Qos Parameter
92
Configuring Codecs
93
Table 5-27: Codec Parameters
93
Configuring OPUS Management
95
Table 5-28: OPUS Management Parameters
95
Configuring Voice Settings
96
Configuring Gain Control
96
Configuring Jitter Buffer
96
Table 5-29: Jitter Buffer Parameters
96
Configuring Silence Compression
97
Configuring Noise Reduction
97
Configuring Echo Cancellation
97
Table 5-30: Silence Compression Parameters
97
Configuring Extension Lines
98
Table 5-31: Line Parameters
98
Configuring Supplementary Services
99
Selecting the Application Server
99
Table 5-32: General Supplementary Services Parameters
99
Configuring Call Waiting
100
Configuring Call Forwarding
100
Table 5-33: Call Waiting Parameters
100
Table 5-34: Call Forward Parameters
100
Configuring a Conference
101
Table 5-35: Conference Parameters
101
Configuring Automatic Dialing
102
Table 5-36: Automatic Dialing Parameters
102
Configuring Automatic Answer
103
Table 5-37: Automatic Answer Parameters
103
Configuring Do Not Disturb (Dnd)
104
Table 5-38: Do Not Disturb Parameters
104
Configuring Call Pick up
105
Table 5-39: Call Pick up Parameters
105
Configuring Message Waiting Indication
106
Table 5-40: MWI Parameters
106
5.8.10 Configuring Busy Lamp Field
107
Table 5-41: BLF Parameters
107
5.8.11 Configuring Advice of Charge
108
5.8.12 Configuring a Tone to Alert to Long Hold
108
Table 5-42: AOC Parameters
108
Table 5-43: Reminder Tone after Long Hold
108
5.8.13 Disabling the HOLD Key
109
5.8.14 Configuring Onhook Disconnect When Held
109
Table 5-44: Disabling the HOLD Key
109
Table 5-45: Onhook Disconnect When Held
109
5.8.15 Configuring the Ringer's Default Audio Device
110
Table 5-46: Configuring the Ringer's Default Audio Device
110
5.8.16 Enabling Hands Free Mode
111
5.8.17 Enabling Supervisors to Listen in
111
Table 5-47: Configuring Hands Free Mode
111
Table 5-48: Enabling Supervisors to Listen in
111
5.8.18 Allowing an Incoming Call When the Phone Is Locked
112
Table 5-49: Allowing an Incoming Call When the Phone Is Locked
112
5.8.19 Allowing Call Center Agents to Record Welcome Greetings
113
Table 5-50: Letting Call Center Agents Record Welcome Greetings
113
5.8.20 Enabling the Electronic Hook Switch
114
Table 5-51: EHS Parameter
114
5.8.21 Disabling the Hard Mute Key on the Phone
115
Table 5-52: Disabling the Hard Mute Key on the Phone
115
5.8.22 Configuring Call Transfer
116
Configuring the TRANSFER Key to Perform Consultative Transfer
116
Table 5-53: Configuring a Softkey with Attended and Blind Call Transfer Functionality
116
Table 5-54: Changing TRANSFER Key Functionality
116
5.8.23 Creating a Speed Dial
117
5.8.24 Configuring Call Park
118
Table 5-55: Call Park Parameters
118
Table 5-56: Functional Key Parameters
118
Configuring Volume Levels
119
Configuring Gain Control
119
Configuring Tone Volume
119
Table 5-57: Tone Volume Parameter
119
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AudioCodes C450HD Administrator's Manual (235 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 7 MB
Table of Contents
Table of Contents
3
1 Introduction
17
2 Automatic Mass Provisioning of IP Phones Using DHCP
19
Figure 2-1: Setting up Automatic Provisioning
20
Preparing the Microsoft Skype for Business Environment for IP Phones
21
Figure 2-2: DHCP Server Options
21
Making Sure DHCP Server Options Are Correctly Configured
21
DHCP Option 120
22
DHCP Option 42
22
DHCP Option 43
22
Table 2-1: DHCP Option 43 Configuration Reference
22
Table 2-2: DHCP Option 43, Sub-Option 010, Configuration Reference
22
Table 2-3: DHCP Option 120 Configuration Reference
22
Table 2-4: DHCP Option 120 Configuration Reference
22
VLAN Discovery Via DHCP Option 43
22
DHCP Scope Option
23
Figure 2-3: DHCP Options Assigned to Ipv4 Addresses
23
Figure 2-4: Defining User Classes
23
Figure 2-5: DHCP User Classes
24
Figure 2-6: New Class
24
Figure 2-7: Packet Bytes Window
25
Figure 2-8: DHCP User Classes
25
Table 2-5: DHCP User Class Entry for each Audiocodes Phone Model Deployed
25
Figure 2-10: Predefined Options and Values
26
Figure 2-9: Set Predefined Options
26
Figure 2-11: Option Type - Add Audiocodes 160 Option
27
Figure 2-12: Predefined Options and Values - Add IP Phone Management Server Location
27
Figure 2-13: 'Scope Leased' Folder - Configure Options
28
Figure 2-14: Configure Options 1
28
Figure 2-15: Configure Options 2
29
Figure 2-16: Server Options
29
Figure 2-17: Scope Options Created [Illustrative Purposes Only]
30
Figure 2-18: New Policy
30
Figure 2-19: DHCP Policy Configuration Wizard - Policy Name
31
Figure 2-20: DHCP Policy Configuration Wizard - Add
31
Figure 2-21: Add/Edit Condition
32
Figure 2-22: Policy Conditions
33
Figure 2-23: Policy Settings - IP Address Range for the Policy
33
Figure 2-24: Policy Settings - Available Options
34
Figure 2-25: Policy Settings - Summary
35
Figure 2-26: DHCP GUI - Policy Name: Audiocodes IPP User Class
35
Making Sure the DHCP Server Is Correctly Configured for Auto Provisioning
36
Creating a Configuration File for Auto Provisioning
37
Figure 2-27: Web Interface - Configuration File
37
Saving a Single Phone's Default Configuration as a .Cfg File
37
Configuring the Phone According to Requirements
38
Creating a Delta Configuration .Cfg File
38
Figure 2-28: Web Interface - Loading a New Configuration File
38
Loading the Delta .Cfg File to Another Phone
38
Loading the Delta .Cfg File to Another Phone, Signing In, Testing
38
Save the Phone's Newly Configured Settings as a .Cfg File
38
Allowing Users to Display Phone # or Ext # in Phone Screen
39
Changing the Order of the Sign-In Method
39
Forcing Sign-In with PIN Code
39
Signing in to the Phone
39
Table 2-6: Forcing Sign-In with PIN Code
39
Testing the Phone
39
Online Sign-In through Microsoft's Cloud PBX
40
Disabling Autodiscover Web Service Protocol
41
Copying the Configuration File to the Provisioning Server
41
Triggering Automatic Provisioning
41
Table 2-7: Online Sign-In
41
Table 2-8: Autodiscover Web Service Protocol
41
Troubleshooting Automatic Provisioning
42
Table 2-9: Troubleshooting Deployment Problems
42
Using the Phone Screen
42
3 Manual Configuration of a Single IP Phone
45
Configuring Network Connections
45
Configuring LAN Connection Type
45
Table 3-1: Network Settings - Static IP
46
Table 3-2: Network Settings - Automatic IP (DHCP)
46
Configuring LAN Port / PC Port
48
Table 3-3: Port Settings
48
Configuring VLAN Settings
49
Table 3-4: VLAN Parameters Description
49
Configuring Personal Settings
50
Configuring Language
50
Table 3-5: Language Display Parameters
50
Configuring Function and Programmable Keys
51
Table 3-6: Function / Programmable Keys Parameters
51
Configuring a Function Key
52
Configuring a Function Key for Speed Dialing
52
Table 3-7: Speed Dial Parameter
52
445HD, 450HD, C450HD and RX50
53
Configuring a Function Key for Making a Discreet Call
53
Configuring Programmable Keys
54
Table 3-8: Discreet Call Parameters
54
Table 3-9: Programmable Key Parameters in the Configuration File
54
Configuring Programmable Softkeys for a Customized UI Experience
56
Configuring a Programmable Softkey to Allow Paging During an Ongoing Call | Call Hold | Call Park
57
Table 3-10: Configuring a PSK for Paging During an Ongoing Call | Call Hold | Call Park
57
Configuring Tones
58
Configuring CPT Regional Settings
58
Table 3-11: Regional Parameters
58
Table 3-12: Ring Tone File URI in the Configuration File
60
Table 3-13: Ring Tones Parameter in the Configuration File
60
Uploading Ring Tones
60
Configuring Phone Screen Settings
61
Table 3-14: Screen Contrast Parameters [445HD, 450HD, C450HD and RX50]
61
Configuring a Distinctive Ring Tone
63
Table 3-15: Distinctive Ring Tone Parameters
63
Configuring Voip Settings
64
Configuring TLS/SSL over SIP
64
Table 3-16: TLS/SSL over SIP Parameters
64
Configuring TLS/SSL over SIPE
65
Table 3-17: TLS/SSL over SIPE Parameters
65
Configuring an Outbound Proxy
66
Configuring IP Phone Office 365 Services Via HTTP Proxy Support
66
Table 3-18: Proxy and Registrar Parameters
66
Figure 3-1: HTTP Proxy Functioning
67
Table 3-19: HTTP Proxy - Parameter
67
Configuring Dialing
68
Adjusting the DTMF Level
68
Table 3-20: Automatic Dialing Parameters
68
Configuring Automatic Dialing
69
Table 3-21: Automatic Dialing Parameters
69
Configuring Pause Dialing for a Speed Dial to an Ext. Behind an IVR
70
Table 3-22: Pause Dialing
70
Configuring Default Audio Device
71
Table 3-23: Default Audio Device Parameter
71
Enabling Direct Voice Dialing
72
Table 3-24: Enabling Voice Dialing
72
Disabling the Phone Microphone
73
Table 3-25: Disable Microphone Parameter
73
Configuring the TRANSFER Key to Perform Consultative Transfer
74
Enabling Semi-Consultative Transfer
74
Table 3-26: Changing TRANSFER Key Functionality
74
Table 3-27: Semi-Consultative Transfer Parameter
74
Disabling the Bxfer (Blind Transfer) Softkey
75
Table 3-28: Blind Transfer Softkey Parameter
75
Enabling Electronic Hook Switch
76
Table 3-29: EHS Parameter
76
Disabling Audial Call Waiting Indication
77
Table 3-30: Call Waiting Audial Indication Parameter
77
Disabling Call Forward
78
Configuring Busy on Busy
78
Table 3-31: Call Forward Parameter
78
Table 3-32: Call Forward Parameter
78
Configuring Disconnect if Handset On-Hooked after Putting Call on Hold
79
Table 3-33: Disconnect if Handset On-Hooked after Call Put on Hold
79
Configuring Media Streaming
80
Configuring Quality of Service
80
Table 3-34: Qos Parameters
80
Configuring Codecs
81
Table 3-35: Codec Parameters
81
Configuring Real Time Protocol (RTP) Port Range
83
Table 3-36: Media Streaming - RTP Port Range
83
Configuring Media Bypass
84
Configuring RTCP Extended Report
84
Table 3-37: RTCP_XR Parameter
84
Enabling Paging
86
Table 3-38: Paging Parameters
86
Enabling Barge-In
88
Table 3-39: Paging - Allow Barge in
88
Configuring the Vocanom Service
89
Table 3-40: Voice-Dialing Parameter Descriptions
89
Configuring a Dedicated Voicemail Server
90
Table 3-41: Dedicated Voicemail Server - Parameters
90
Securing Voicemail Access by PIN Code Authentication
91
Table 3-42: Securing Voicemail Access by PIN Code Authentication Parameter
91
Setting up a Cloud User's Voicemail / MWI
92
Figure 3-2: Exchange Admin Center - Unified Messaging
92
Figure 3-3: Setting up a Dial Plan
93
Figure 3-4: New Dial Plan: URI Type = SIP URI
93
Figure 3-5: Dial Plan: Rules and Settings
94
Figure 3-6: Edit
94
Enabling Unified Messaging
95
Figure 3-7: Enabling um for Users
95
Figure 3-8: Enabling um
95
Figure 3-10: User's SIP Address And/Or Extension Number, and PIN
96
Figure 3-9: Browse to the um Dial Plan
96
Figure 3-11: Troubleshooting - Protected Voice Mail
97
Troubleshooting
97
Configuring Security
98
Using the Encryption Tool
98
Encrypting Configuration Files
98
Encrypting Passwords in Configuration File
98
Managing Security Certificates
99
Loading the Root CA Certificate to the Phone
99
Table 3-43: Root CA Certificate Parameters
99
Enabling Server-Side Authentication (Mutual Authentication)
100
Loading the Client Certificate to the Phone
100
Table 3-44: Client Certificate Parameters
100
Figure 3-12: Web Interface - Certificate Signing Request
101
Generating a Certificate Signing Request
101
Server Certificate Validation for Secured HTTPS Communications over SSL
102
Configuring 802.1X Authentication
103
EAP MD5 Mode
103
EAP TLS Mode
103
Using the Phone Screen
103
Using the Configuration File
104
EAP MD5 Mode
104
EAP TLS Mode
105
Configuring HTTPS
106
Supported Encryption Ciphers and TLS Version
106
Support for Enterprise HTTP/S Proxy Servers
107
Configuring Advanced Applications
108
Wi-Fi Capability
108
Bluetooth
108
Dynamic URL Provisioning
109
Configuring Date and Time
112
Configuring NTP Server
115
Configuring NTP Server Via DHCP
116
Configuring Contacts (LDAP)
118
Configuring T9
121
Configuring the Caller Name to be Displayed
121
AudioCodes C450HD User Manual (170 pages)
IP Phone for Microsoft Skype for Business
Brand:
AudioCodes
| Category:
IP Phone
| Size: 7 MB
Table of Contents
Table of Contents
3
Introduction
11
Highlights
11
Unified Communications
11
Management
11
Setting up the Phone
13
Unpacking
13
Device Description
14
Front View
14
Figure 2-1: Front View
14
Table 2-1: Font View Description
14
Rear View
16
Figure 2-2: Rear View
16
Table 2-2: Rear View Description
16
Cabling
17
Figure 2-3: Cabling
17
Mounting the Phone
18
Desktop Mounting
18
Mounting the Expansion Unit on a Desktop
18
Routing the Handset Cable
18
Wall Mounting
19
Getting Started
21
Getting Acquainted with the Phone's Touch Screen
21
Figure 3-1: Touch Screen in Idle State
21
Table 3-1: Touch Screen in Idle State
21
Softkeys
22
Table 3-2: Softkey Descriptions
22
Navigating the Phone Menu
24
Figure 3-2: Menu Screen
24
Table 3-3: Menu Descriptions
24
Figure 3-3: Menus
25
Selecting an Alphanumerical Mode
26
Figure 3-4: Alphanumerical Selection
26
Figure 3-5: Entering a Symbol (E.g., a Dot)
27
Figure 3-6: Reverting to Letters (E.g., Abc)
27
Signing in
28
Signing in with PIN Code
28
Signing in with User Name and Password
29
Signing in with the Web Sign-In (Cloud) Option
30
Signing in Using the Web Login Option
30
Figure 3-7: Enter the Web URL Displayed in the Phone Screen
31
Users with IP Phone Manager Pro / Express Version 7.4.3000 or Earlier
32
Signing in as a Common Area Phone (CAP) User
33
Signing out
36
Signing out if the 'Sign Out' Softkey Is Removed from the Touch Screen
36
Figure 3-8: Login
37
Figure 3-9: Web Interface - Home Page
37
Figure 3-10: Sign-In - Content Blocked Page
38
Figure 3-11: Sign-In - Windows Security Prompt
38
Figure 3-12: Windows Security Prompt
39
Figure 3-13: Sign-Out
39
Hot Desking
40
Viewing Process Messages Displayed in the Screen
41
Table 3-4: Displayed Messages Indicating Processes in Progress
41
Using the Phone's Automatic Lock Feature
43
Enabling the Feature
43
Unlocking a Locked Phone
44
Manually Changing the Lock Code
44
Dialing Emergency Numbers if the Phone Is Locked
46
Using Other Functionalities if the Phone Is Locked
46
Customizing Your Phone
47
Changing the Screen Language
47
Selecting Ring Tone
48
Displaying Contacts Pictures
49
Enabling Call Waiting
52
Managing Simultaneous Incoming Calls
52
Configuring Busy on Busy
53
Configuring Call Forwarding
54
Making Sure the NTP Server Is Enabled
56
Configuring Screen Brightness
58
Table 5-1: Screen Brightness Options
58
Selecting an Answering Device
60
Viewing Your Location Information
61
Uploading Logs to Microsoft Server
62
Configuring an Outbound Proxy
63
Adjusting Volume
64
Adjusting Ring Volume
64
Adjusting Tones Volume
64
Adjusting Handset Volume
65
Adjusting Speaker Volume
65
Adjusting Headset Volume
66
Managing Phone Directories
67
Accessing Directories
67
Adding a Contact to the Personal Directory
68
Editing Contact Information in the Personal Directory
70
Deleting a Contact from the Personal Directory
71
Adding a Person to Favorites after a Call with Them Is Logged
72
Removing a Person from Favorites
73
Adding a Distribution Group to Favorites
74
Searching for a Contact in a Directory
75
Searching for a Contact in the Corporate Directory Using T9
76
Searching for a Contact Using A/A/1 Instead of T9
77
Configuring a Function Key as a Speed Dial
78
Configuring Pause Dialing for a Speed Dial to an Ext. Behind an IVR
79
Deleting a Speed Dial
80
Configuring a Function Key as Speed Dial in the Expansion Module Screen
81
Figure 5-1: C450HD Phone with Speed Dials Configured in the Expansion Module Screen
81
Figure 5-2: Configuring a Speed Dial in the Expansion Module Screen
81
Configuring a Function Key as a Key Event
83
Configuring a Function Key for Direct Voice Dialing
85
Configuring a Function Key for Paging
86
Configuring a Function Key for Making a Discreet Call
88
Deleting a Function Key
89
Changing Your Presence Status
90
Table 5-2: Presence Statuses
90
Viewing Microsoft Exchange Calendar in the Phone's Touch Screen
92
Receiving Meeting Reminders
93
Table 5-3: Meeting Status [Applies to Non-Microsoft Theme Screen]
93
Displaying Calendar Meetings Without Identifying Details
94
Figure 5-3: Selecting the Private Option in Microsoft Exchange
94
Determining Meeting Attendees' Presence Status
95
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AudioCodes C450HD User's And Administrator's Manual (130 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 15 MB
Table of Contents
Table of Contents
4
Overview
8
Specifications
8
Allowing Urls, Ports (Security)
11
Security Guidelines for Android-Based Native Teams Devices
12
Android-Level Security Hardening
13
Google Play Services
13
Running Android in Kiosk Mode
13
Screen Lock
14
Audiocodes Private Key
14
Android Debug Bridge (ADB)
14
App Signing
14
Web Browser
14
Remote Configuration Management
15
Audiocodes Device Manager Validation
15
Sandboxing
15
Device File System
15
Keystore
15
Device Certificate
15
Data Protection
16
Debugging Interface
16
SSH Access: Reduced File System Privileges
16
Android Security Updates
16
Upgrading from Android 7 to Android 9 Security Patch Level Dated April 5, 2021
17
Audiocodes Root CA Certificate
17
Setting up the Phone
20
Unpacking
20
Device Description
21
Front View
21
Rear View
23
Cabling
24
Mounting the Phone
24
Desktop Mounting
24
Wall Mounting
24
Installing the Expansion Module (Sidecar)
25
Before Using Audiocodes Devices
26
Starting up
27
Configuring Device Settings
27
Configuring Wi-Fi
41
Restoring the Phone to Default Settings
43
Performing a Hard Restore
43
Performing a Soft Restore
43
Recovery Mode
44
Locking and Unlocking the Phone
44
Automatic Lock
44
Unlock
44
Teams Application
46
Signing in
46
Multi-Cloud Sign-In
50
Remote Provisioning and Sign-In from Teams Admin Center
50
Getting Acquainted with the Phone Screen
55
Enabling Google Talkback
57
Opting in or out of Call Queues
58
Setting Status
58
Hot Desking
59
Changing Presence Status
60
Enabling Voicemail Support on CAP Users
61
Configuring Teams Application Settings
62
Setting up a Meeting
65
Using the People Screen
66
Accessing Voicemail
67
Using Audio Devices
67
Transferring Calls and Meetings Across Devices
68
Signing out
68
Performing Teams Call Operations
70
Making a Call
70
Redialing
71
Dialing a Missed Call
71
AudioCodes C450HD User's And Administrator's Manual (121 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 13 MB
Table of Contents
Table of Contents
3
Overview
6
Specifications
6
Allowing Urls, Ports (Security)
9
Security Guidelines for Android-Based Native Teams Devices
10
Android-Level Security Hardening
11
Google Play Services
11
Running Android in Kiosk Mode
11
Screen Lock
12
Audiocodes Private Key
12
Android Debug Bridge (ADB)
12
App Signing
12
Web Browser
12
Remote Configuration Management
12
Audiocodes Device Manager Validation
13
Sandboxing
13
Device File System
13
Keystore
13
Device Certificate
13
Data Protection
13
Debugging Interface
13
Android Security Updates
14
Audiocodes Root CA Certificate
14
Setting up the Phone
17
Unpacking
17
Device Description
18
Front View
18
Rear View
21
Cabling
22
Mounting the Phone
22
Desktop Mounting
22
Wall Mounting
22
Before Using Audiocodes Devices
23
Starting up
25
Configuring Device Settings
25
Configuring Wi-Fi
38
Restoring the Phone to Default Settings
40
Performing a Hard Restore
40
Performing a Soft Restore
41
Recovery Mode
41
Locking and Unlocking the Phone
41
Automatic Lock
42
Unlock
42
Teams Application
44
Signing in
44
Multi-Cloud Sign-In
48
Remote Provisioning and Sign-In from Teams Admin Center
49
Getting Acquainted with the Phone Screen
53
Enabling Google Talkback
55
Opting in or out of Call Queues
56
Setting Status
56
Hot Desking
57
Changing Presence Status
58
Configuring Teams Application Settings
59
Setting up a Meeting
62
Using the People Screen
63
Accessing Voicemail
63
Using Audio Devices
64
Transferring Calls and Meetings Across Devices
65
Signing out
65
AudioCodes C450HD User's And Administrator's Manual (117 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 12 MB
Table of Contents
Table of Contents
3
1 Overview
6
Specifications
6
Security Guidelines for Android-Based Native Teams Devices
9
Android-Level Security Hardening
10
Google Play Services
10
Running Android in Kiosk Mode
10
Audiocodes Private Key
11
Android Debug Bridge (ADB)
11
App Signing
11
Web Browser
11
Remote Configuration Management
11
Audiocodes Device Manager Validation
11
Device File System
12
Debugging Interface
12
Android Security Updates
12
Audiocodes Root CA Certificate
12
2 Setting up the Phone
15
Unpacking
15
Device Description
16
Front View
16
Rear View
19
Cabling
20
Mounting the Phone
20
Desktop Mounting
20
Wall Mounting
20
Before Using Audiocodes Devices
21
3 Starting up
23
Configuring Device Settings
23
Configuring Wi-Fi
36
Restoring the Phone to Default Settings
38
Performing a Hard Restore
38
Performing a Soft Restore
39
Recovery Mode
40
Locking and Unlocking the Phone
40
Automatic Lock
40
Unlock
40
4 Teams Application
42
Signing in
42
Multi-Cloud Sign-In
47
Remote Provisioning and Sign-In from Teams Admin Center
48
Getting Acquainted with the Phone Screen
51
Enabling Google Talkback
53
Opting in or out of Call Queues
54
Setting a Status Message
54
Hot Desking
55
Changing Presence Status
56
Configuring Teams Application Settings
57
Setting up a Meeting
61
Using the People Screen
61
Accessing Voicemail
63
Using Audio Devices
64
Signing out
64
AudioCodes C450HD User's And Administrator's Manual (82 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 7 MB
Table of Contents
Table of Contents
3
1 Overview
5
Specifications
5
2 Setting up the Phone
9
Unpacking
9
Device Description
10
Front View
10
Rear View
13
Cabling
14
Mounting the Phone
15
Desktop Mounting
15
Routing the Handset Cable
16
Wall Mounting
16
3 Starting up
18
Configuring Device Settings
18
Restoring the Phone to Default Settings
36
Performing a Hard Restore
36
Performing a Soft Restore
36
Locking and Unlocking the Phone
37
Automatic Lock
38
Smart Unlock
38
4 Teams Application
40
Signing in
40
Getting Acquainted with the Phone Screen
42
Changing Presence Status
44
Configuring Teams Application Settings
46
Setting up a Meeting
49
Accessing Voicemail
50
Using Audio Devices
51
Signing out
51
5 Performing Basic Operations
53
Making a Call
53
Redialing
55
Dialing a Missed Call
55
Making an Emergency Call
55
Answering Calls
56
Ending an Established Call
58
Managing Calls
58
Parking a Call
60
Initiating a Teams Meeting
60
Viewing and Playing Voicemail Messages
62
Rejecting an Incoming Call, Sending It Directly to Voicemail
64
Adjusting Volume
64
Adjusting Ring Volume
64
Adjusting Tones Volume
64
Adjusting Handset Volume
65
Adjusting Speaker Volume
65
Adjusting Headset Volume
65
Managing Meetings
66
Better Together over Bluetooth
67
AudioCodes C450HD User And Administrator Manual (60 pages)
High Definition IP Phones Series for Microsoft Teams
Brand:
AudioCodes
| Category:
IP Phone
| Size: 3 MB
Table of Contents
Table of Contents
3
1 Overview
9
Specifications
9
Table 1-1: C450HD IP Phone for Microsoft Teams Software Specifications
9
2 Setting up the Phone
11
Unpacking
11
Device Description
12
Front View
12
Figure 2-1: Front View
12
Table 2-1: Font View Description
12
Rear View
13
Figure 2-2: Rear View
13
Table 2-2: Rear View Description
14
Cabling
15
Figure 2-3: Cabling
15
Mounting the Phone
16
Desktop Mounting
16
Routing the Handset Cable
16
Wall Mounting
16
3 Starting up
19
Configuring Device Settings
19
Table 3-1: Device Functions Settings Descriptions
20
Restoring the Phone to Default Settings
27
Performing a Hard Restore
27
Performing a Soft Restore
28
4 Teams Application
31
Signing in
31
Figure 4-1: Signing-In with Credentials
31
Figure 4-2: Signing-In Via PC / Smart Phone
32
Figure 4-3: Personal or Shared
32
Figure 4-4: Personal Mode
32
Figure 4-5: Shared Mode
33
Figure 4-6: Phone Screen in Idle State - Calls
33
Getting Acquainted with the Phone Screen
33
Table 4-1: Phone Screen in Idle State - Description
33
Changing Presence Status
34
Figure 4-7: Phone Screen in Idle State - Menu Items
34
Table 4-2: Menu Item Descriptions
34
Table 4-3: Presence Statuses
35
Configuring Teams Application Settings
36
Figure 4-8: Settings
36
Table 4-4: Idle Screen Description
36
Setting up a Meeting
38
Figure 4-9: Meetings
38
Figure 4-10: Calendar View
38
Accessing Voicemail
39
Using Audio Devices
39
Figure 4-11: Meeting Join View
39
Figure 4-12: Voicemail
39
Figure 4-13: Voicemail
39
Signing out
40
AudioCodes C450HD User's And Administrator's Manual (62 pages)
IP Phone for Microsoft Teams Application
Brand:
AudioCodes
| Category:
IP Phone
| Size: 3 MB
Table of Contents
Table of Contents
3
1 Overview
5
Specifications
5
2 Setting up the Phone
7
Unpacking
7
Device Description
8
Front View
8
Rear View
10
Cabling
11
Mounting the Phone
12
Desktop Mounting
12
Routing the Handset Cable
12
Wall Mounting
13
3 Starting up
14
Configuring Device Settings
14
Restoring the Phone to Default Settings
27
Performing a Hard Restore
28
Performing a Soft Restore
28
4 Teams Application
30
Signing in
30
Getting Acquainted with the Phone Screen
32
Changing Presence Status
33
Configuring Teams Application Settings
34
Setting up a Meeting
38
Accessing Voicemail
39
Using Audio Devices
39
Signing out
40
5 Performing Basic Operations
41
Making a Call
41
Redialing
43
Dialing a Missed Call
43
Answering Calls
43
Ending an Established Call
44
Managing Calls
44
Parking a Call
45
Initiating a Teams Meeting
45
Viewing and Playing Voicemail Messages
47
Rejecting an Incoming Call, Sending It Directly to Voicemail
48
Adjusting Volume
48
Adjusting Ring Volume
48
Adjusting Tones Volume
48
Adjusting Handset Volume
49
Adjusting Speaker Volume
49
Adjusting Headset Volume
49
Managing Meetings
50
6 Updating C450HD Phone Firmware Manually
51
7 Troubleshooting
52
Network Administrators
52
Collecting Logs
52
Remote Logging
54
Ssh
55
Capturing the Phone Screen
55
Running the Tcpdump Tool
56
Activating DSP Recording
56
Deactivating DSP Recording
56
Getting the Phone IP Address
57
Getting Information about Phones
57
Installing the Teams APK (or any Other APK) Using SSH
58
Getting Company Portal Logs
58
Getting Audio Debug Recording Logs
59
Collecting Media Logs (*.Blog) from the Phone
60
AudioCodes C450HD Release Notes (48 pages)
IP Phones for Microsoft Teams
Brand:
AudioCodes
| Category:
IP Phone
| Size: 2 MB
Table of Contents
Table of Contents
3
1 Introduction
7
Overview
7
Specifications
7
Table 1-1: C450HD and C448HD IP Phones for Microsoft Teams Software Specifications
7
What's New in Version 1.2.196
9
Resolved Limitations in Version 1.2.196
13
Teams Application
13
Device
13
Table 2-1: Resolved Teams Application Limitations in Version 1.2.196
13
Table 2-2: Resolved Device Limitations in Version 1.2.196
13
3 Previous Releases
15
Version 1.1.96
15
What's New in Version 1.1.96
15
Resolved Limitations in Version 1.1.96
15
Teams Application
15
Device
15
Table 3-1: Resolved Teams Application Limitations in Version 1.1.96
15
Table 3-2: Resolved Device Limitations in Version 1.1.96
15
Version 1.1.92
16
What's New in Version 1.1.92
16
Resolved Limitations in Version 1.1.92
16
Teams Application
16
Table 3-3: Resolved Teams Application Limitations in Version 1.1.92
16
Device
17
Table 3-4: Resolved Device Limitations in Version 1.1.92
17
Version 1.1.77
18
What's New in Version 1.1.77
18
Resolved Limitations in Version 1.1.77
20
Teams Application
20
Device
20
Table 3-5: Resolved Teams Application Limitations in Version 1.1.77
20
Table 3-6: Resolved Device Limitations in Version 1.1.77
20
Known Limitations in Version 1.1.77
21
Teams Application
21
Device
21
Table 3-7: Known Teams Application Limitations in Version 1.1.77
21
Table 3-8: Known Device Limitations in Version 1.1.77
21
Version 1.0.69
22
What's New in Version 1.0.69
22
Known Teams Application Limitations in Version 1.0.69
22
Table 3-9: Known Teams Application Limitations in Version 1.0.69
22
Resolved Device Limitations in Version 1.0.69
23
Known Device Limitations in Version 1.0.69
23
Version 0.314
23
What's New in 0.314
23
Table 3-10: Resolved Device Limitations in Version 1.0.69
23
Table 3-11: Known Device Limitations in Version 1.0.69
23
Known Limitations in Version 0.314
25
Teams Application Limitations
25
Device Limitations
25
Resolved Limitations in Version 0.314
25
Table 3-12: Known Teams Application Limitations in Version 0.314
25
Table 3-13: Known Device Limitations in Version 0.314
25
Table 3-14: Resolved Teams Application Limitations in Version 0.314
25
Device Limitations
27
Table 3-15: Resolved Limitations in Version 0.314
27
Version 0.225
28
What's New in 0.225
28
Known Limitations in Version 0.225
28
Teams Application Limitations
28
Table 3-16: Known Teams Application Limitations in Version 0.225
28
Device Limitations
29
Table 3-17: Known Device Limitations in Version 0.225
29
AudioCodes C450HD Quick Manual (12 pages)
IP Phone for Microsoft Teams
Brand:
AudioCodes
| Category:
IP Phone
| Size: 1 MB
Table of Contents
Cabling the Phone
2
Changing Your Presence Status
7
Basic Phone Operations
8
Configuring Bluetooth
10
Notice Information
12
AudioCodes C450HD Quick Manual (11 pages)
IP Phone with Microsoft Skype for Business
Brand:
AudioCodes
| Category:
IP Phone
| Size: 1 MB
Table of Contents
Cabling the Phone
2
Changing Your Presence Status
4
Basic Phone Operations
4
Supported Authentication Methods
6
Configuring Bluetooth
7
Notice Information
11
AudioCodes C450HD Quick Manual (12 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 1 MB
Table of Contents
Cabling the Phone
2
Changing Your Presence Status
7
Basic Phone Operations
7
Configuring Bluetooth
10
AudioCodes C450HD Quick Manual (10 pages)
IP Phone for Microsoft Teams
Brand:
AudioCodes
| Category:
IP Phone
| Size: 1 MB
Table of Contents
Cabling the Phone
2
Changing Your Presence Status
7
Basic Phone Operations
7
Configuring Bluetooth
9
Notice Information
10
AudioCodes C450HD Quick Manual (5 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 0 MB
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