Cannot Receive Messages - Konica Minolta FK-102 User Manual

Cannot Receive Messages

When a document cannot be received, try to correct the problem by referring to the table below. If
the document still cannot be received properly even after attempting to correct the problem,
please contact a service representative.
HINTS
•
Refer to "Error Message Displayed" (p. Appendix-6) for information regarding error mes-
sages.
•
Refer to the "User's Manual (Copy Edition)" provided with the FK-102 for problems such
as jamming of originals, paper jams, poor image quality or running out of toner.
Description of
Check Points
Problem
Is paper in the
machine?
Is paper jammed in
the machine?
Is the machine out
of toner?
Cannot receive
Is the FK-102 set to
manual reception?
Is the telephone line
connected properly?
Is the FK-102 set to
closed area commu-
nication?
Is the PC-FAX Rx
set?
Is the PC-FAX Rx
No outputs
set?
Troubleshooting - (continued)
Corrective Actions
If the add paper icon is lit, the machine is out of paper and
received documents are stored in memory. Add paper.
Refer to the "User's Manual" of the Copier for the proce-
dure for adding paper.
If the paper jam icon is lit, paper is jammed and received
documents are stored in memory. Removed the jammed
paper. Refer to the "User's Manual" of the Copier for the
procedure for correcting paper jams.
If add toner icon has been lit for a long time, the machine
is out of toner and received documents are stored in
memory. Replace the toner bottle immediately. Refer to
the "User's Manual" of the Copier for the procedure for
replacing the toner bottle.
If [Receive mode] of [Line parameter set] in the Key Oper-
ator mode is set to [Manual Rx], it is necessary to perform
the reception procedure manually. Perform the manual
reception procedure by referring to "Manual Reception
(Telephone Only Mode)" (p. 3-4).
Is the telephone line disconnected? Check the telephone
line connection and connect it if it is disconnected.
If the closed area communication function (to prevent
receiving of unwanted documents) is set, documents will
only be received from specific remote station facsimiles.
Inquire of the key operator.
If PC-FAX Rx set is at [ON], Rx Output Box at [Desig-
nated Box], and Check Password at [YES], check the
password with the sender.
Identify the box used by PC-FAX Rx to save the file.
Appendix
Appendix-5