Imm Events That Automatically Notify Support - Lenovo System x3550 M4 Installation And Service Manual

2. If the problem persists and there is no other CPU with the same error indication, replace the
system board.
3. (Trained technician only) Replace the system board (see Removing the system board and
Replacing the system board). (n = microprocessor number)

IMM Events that automatically notify Support

You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as
call home) if certain types of errors are encountered. If you have configured this function, see the table for
a list of events that automatically notify Support.
Table 28. Events that automatically notify Support
Event ID
40000086-00000000
40000087-00000000
80010202-0701ffff
80010902-0701ffff
806f0021-2201ffff
806f0021-2582ffff
806f0021-2c01ffff
806f0021-3001ffff
806f0108-0a01ffff
806f0108-0a02ffff
806f010c-2001ffff
806f010c-2002ffff
806f010c-2003ffff
806f010c-2004ffff
Message String
Test Call Home Generated by user [arg1].
Manual Call Home by user [arg1]: [arg2].
Numeric sensor [NumericSensorElementName] going low
(lower critical) has asserted.
Numeric sensor [NumericSensorElementName] going
high (upper critical) has asserted.
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (No Op ROM
Space)
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (All PCI Error)
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (Mezz Card
Error)
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (Internal RAID)
[PowerSupplyElementName] has Failed. (Power Supply 1)
[PowerSupplyElementName] has Failed. (Power Supply 2)
Uncorrectable error detected for
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 1)
Uncorrectable error detected for
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 2)
Uncorrectable error detected for
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 3)
Uncorrectable error detected for
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 4)
Appendix A. Integrated management module II (IMM2) error messages
Automatically
Notify Support
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
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