Requesting A Callback - Mitel 622 DECT User Manual

Supplementary features
Dialling with configured hotkey
You want to call someone whose phone number is stored under a configurable hotkey.
You can dial the person by pressing the corresponding hotkey. To find out how to config-
ure the hotkey, refer to the chapter "Configuring keys", page 91.

Requesting a callback

You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support this
function.
If the called party is busy, you can activate an automatic callback. In this case, your phone
will start ringing as soon as the party you are trying to reach goes on-hook. Then when
you press the Call key, the user is called directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
Callback
Close
Reset
38
Press the hotkey.
➔
The hotkey menu appears on the display.
Select the phone number you want and press the
Press the Call key.
➔
The phone number displayed is dialled.
You called someone and hear the busy tone or the ring-back tone.
To activate a callback request:
Press the
Callback
➔
Acknowledgement tone sounds, the display shows
Back to the idle state:
Press the softkey.
Close
➔
Callback remains activated.
Note:
The callback is stored in
answered or cancelled by the system.
Reset callback:
Press the softkey.
Reset
➔
Callback is deactivated.
Note:
You can only have 1callback activated at a time and only 1 callback can
be expected from you. Your callback request will automatically be can-
celled by the system after about half an hour.
softkey.
>
Menu Activated features
softkey.
Execute
Call expected.
as long as it was not
Mitel 622 DECT Phone
eud-1720/1.0 – R3.0 – 08.2015