Welcome... Welcome to the User's Guide for the DECT phone Mitel 650 DECT for MiVoice Office 400 communication systems. This User's Guide will assist you with the use of your phone and introduce you step by step to the functions and configurations.
You should protect your phone with a PIN so that no-one can make phone calls at your expense. A code will also protect your personal settings. When carrying the cordless phone around, you should lock the keypad so it cannot be accidentally activated. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
• Discharge the batteries from time to time to prolong their service life. Do not place the corre- sponding cordless phone back into the charging unit until the batteries are not fully or almost fully discharged. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
With Personal call routing you can define where incoming calls shall be routed to (see chapter "Activating personal call routing", page 59). You can determine the phone on which a call is acoustically signalled, with Ring Alone (see chapter "Activating ring alone", Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
With more than US$1 billion in combined annual revenue, 60 million customers world- wide, and #1 market share in Western Europe, Mitel is a clear market leader in business communications. For more information, go to www.mitel.com.
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Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
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Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Product and safety information After Warranty Service Mitel offers ongoing repair and support for this product. If you are not otherwise entitled to a remedy for a failure to comply with a guarantee that cannot be excluded under the Aus- tralian Consumer Law, this service provides repair or replacement of your Mitel product, at Mitel's option, for a fixed charge.
• Call up the phone number Side keys + / - • In a connec- • Adjusting the volume tion Middle side key short all states Excute configured call number long Idle state Configure side key Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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• Call up phone book • Lists • Navigation left • Idle state • Calls up audio profiles • Menu • Scrolling back through the menu • Editor • Navigate cursor • Lists Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Idle state Locking the keypad 14 Headset con- nection 15 Microphone 16 USB connec- tion short all states • List of 6 configurable phone 17 Hotkey numbers or functions • Configure hotkey Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
• Information on operating times can be found in the chapter , page System registrations Phone registered in system A, B, C, or D and ready for use (only dis- played when phone is registered on more than one system) Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Operating and display elements Status information Alarm Appointment call About Warning Not permitted Phone book Name Private phone number Business phone number Mobile phone number Presence state Available (default) Absent Meeting Busy Not available Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
• To find out how to make phone calls with the headset, refer to the chapter "Using a headset", page 25. • To find out how to activate the automatic hands-free mode, refer to the chapter "Using your phone in hands-free mode", page 24. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Press the Call key. ➔ Redial list is displayed. To scroll through the call numbers last dialled, press the navigation key downwards. Press the Call key. ➔ The phone number displayed is dialled. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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You can switch the microphone on and off during a call. Micro Switching the microphone off: Press the softkey. Micro ➔ The microphone is deactivated, is displayed. Micro Switching the microphone back on: Press the softkey once again. Micro Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Bluetooth mode and Bluetooth devices", page 78. • To call a user, select the user’s phone number and press the Call key or Loudspeaker key. • For more information refer to your headset’s user’s guide. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
The connection is set up. Using the function: Press the hotkey to open the hotkey menu. Select the function you want and activate with the softkey. Execute ➔ The function is activated/deactivated. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
@ * / ( ) < = > % £ $ ¥ ª & § € <Space> # Enters digits The digit keys are used to enter the digits 0 to 9. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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You want to go to a certain character for an input or correction. With the navigation key you can move the cursor to the left or right. Move the cursor with the horizontal navigation key. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Left: Scrolling back through the menu Right: opens displayed menu, scrolls forward through the menu, retrieves detailed information. Vertical navigation key: Up: scrolls upwards in the list. Down: scrolls downwards in the list. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Activated features Activated features are also available via the menu: > Menu Activated fea- tures. Press the softkey to deactivate the function you want. Reset Reset ➔ The function is now deactivated. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
• New voice message or new text message • Appointment call Flashes slowly • Battery almost empty • Not subscribed to any system Flashes alternately The phone is switched off and is being charged in the charging unit Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Note: If the phone is unable to find a matching user, will appear on List empty the display. Press the Call key. ➔ The phone number displayed is dialled. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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• The search function is not affected by upper/lower case and special characters. • If the phone is unable to find a matching user, will appear on List empty the display. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Hides the display. The entry remains stored in the list of the last unan- swered calls, is displayed. Note: The call list of unanswered calls can also be selected using the menu: > > Menu Call lists Missed calls. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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To scroll through the call numbers last dialled, press the navigation key downwards. Press the Call key. ➔ The phone number displayed is dialled. Note: Redial list can also be selected using the menu: > > Menu Call lists Redial. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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To activate a callback request: Press the softkey. Callback ➔ Acknowledgement tone sounds, the display shows Call expected. Close Back to the idle state: Press the softkey. Close ➔ Callback remains activated. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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• If the user you want to deflect to is busy, the call will not be deflected. The display shows and your phone still rings. Busy Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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For more detailed information on how to broker between callers or set up a conference, please refer to the Chapters "Brokering between an enquiry call party and your call partner", page 44 and "Making a confe- rence call", page 44 respectively. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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• If the called user has several phones in the one number user concept with activated hands-free, any phone (the quickest) answers the call. Enter the call number and press the softkey. <Phone number> Announcement ➔ The call number is displayed. Announcement Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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The call number dialled is not stored in the last-number redial list. <Function code> 1. Enter function code #46 followed by your internal call number. 2. Enter your PIN. 3. Enter the external call number directly, without the exchange access digit. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
• If the other user does not answer, you can cancel the enquiry call with softkey and take back the first call. End call Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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The call party on hold is now included in the call. Note: Depending on the system’s configuration you may hear an attention tone. Leaving a conference call: Press the End key. ➔ The other conference parties remain in the call. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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You can park your call partner locally. A locally parked call partner can only be retrieved by the phone from which the function was initially carried out. You can also allocate the Park function to a freely configurable key (see chapter "Confi- guring keys", page 89). Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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When the predefined or maximum recording time is reached, the recording stops auto- matically, the file is sent to your e-mail address and a new recording starts at the same time. Contact your system administrator for more information. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
The information details depend on the type of telephone. Presence state You have a choice of 5 presence profiles for controlling your presence status: Presence profile Profile num- Presence profile Profile num- (default) Available Absent Meeting Busy Not available Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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• during dialling by name; Notes: • External applications such as Mitel Open Interfaces Platform (OIP) can affect your presence status. Example: You have a meeting in your Outlook calendar from 2 to 4 pm. Your presence state changes from to Meeting.
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• Only one forwarding variant at a time is possible. To activate forwarding: Press the navigation key to the right or the softkey. Menu Scroll to and press the softkey. Forwarding Select Forwarding Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Press the navigation key to the right or the softkey. Menu Scroll to and press the softkey. Forwarding Forwarding Select Scroll to and confirm with the softkey. Call Forwarding on No Forwarding on no reply Reply Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Forwarding Forwarding Select Scroll to and confirm with the Softkey. Call Forwarding Call forwarding Scroll to and confirm with the softkey. Voice mail Voice Mail ➔ Forwarding is activated. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Text message Text message Enter the text and confirm with the softkey. <Text> ➔ Forwarding is activated. To deactivate forwarding: Press > > Reset. Menu Activated features Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
• To find out how to configure a voice mail, refer to the chapter "Confi- guring voice mail", page 87 or in the User Guide Voice Mail Systems on the Mitel DocFinder. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Select Select one of the text messages stored in the system and press the <Text message> softkey. Select Adapt or expand the text and press the softkey. <Text> Send Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Menu Text message Inbox tinue as described above. Note: You can select and read a new text message even during an active call using > Inbox. Text message Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
• An appointment call can only be set using a function code, see chapter "Function com- mands, function codes", page Confirming an appointment call: Press the softkey. ➔ The appointment call is terminated. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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The phone number displayed is dialled. Note: When you hang up, dialling by name and your private phone book remain available for a whole minute so you can make another call. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Before the call: CLIR Press the function key for CLIR. Notes: • CLIR works only with external calls. • This feature depends on the range of services offered by your provider. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Scroll to and press the softkey. Settings Settings Select Scroll to and press the softkey. General General Select Scroll to and press the softkey. Personal call routing Personal call routing Select Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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10, 20 or 30 seconds. Use this time lag to position the cordless phone in the room where you want e.g.to monitor your child and leave the room. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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This is possible even if a call forwarding is activated on the monitoring phone. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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To deactive room monitoring: Reset Press the softkey. Reset Press > > Reset. Menu Activated features ➔ Room monitoring is now deactivated. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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• After a certain amount of time after login (e.g.after 6 hours and 30 minutes). • At a certain time (e.g. 6.30pm) Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Alarm cancellation delay: Your system administrator can set a delay (0-60 seconds, depending on the Mitel system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not Mitel 650 DECT Phone eud-1722/1.0 –...
Note: The hotline is integrated in your communication system. Information on hotline alarm with Mitel Alarm Server can be found in the chapter "Hotline Alarm", page Functions with OpenCount OpenCount is a software package used for the call logging management on the communication system.
Mitel Alarm Server is used. A patient needs help and presses the alarm button. The Mitel Alarm Server sends a visual (e.g. “Alarm Room 20”) and during 10 seconds also an acoustic alarm signalling to the responsible nursing staff's phone.
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Alarm cancellation delay: Your system administrator can set a delay (depending on the Mitel system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.
Unlike the hotline feature (see chapter "Hotline", page ) hotline alarm can only be used with a specifically configured Mitel Alarm Server. Setting functions by remote control This section explains how you can alter your phone’s settings even if you are not directly at your phone.
Locking the keypad: Keep the hash key pressed down for approx. 2 seconds. ➔ The keypad is locked. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Select ➔ The phone is now locked; is displayed. ➔ To lock all your phones, execute the function code *33* <PIN> # (see User Guide Function Codes on the Mitel DocFinder). Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Select Scroll to and press the softkey. General General Select Scroll to and use the softkey to Range alarm/ System Range alarm/System busy beep Select switch on or off. busy beep Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Select Scroll to and press the softkey. General General Select Scroll to and activate or deactivate with the softkey. Direct call answer Direct call answer Select ➔ The setting is stored. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Scroll to the display setting you want and press the softkey. <Display setting> Select Select the display setting you want. <Display setting> Note: softkey displays the colour scheme you want. Select ➔ The setting is stored. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
You want to adjust the volume while in a call. You have to set the volume of handset and loudspeaker separately. The new volume will remain stored even after the call is ended. Louder: Press the upper sidekey during the call. Quieter: Press the lower sidekey during the call. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
(not for connections with Bluetooth headset and in hands-free mode). It’s recom- mended to create a "Loud environment" profile. • tone: Each keystroke is confirmed with a beep. Confirmation • warning: Battery nearly run-down triggers a warning. Battery Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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> > Menu Settings Audio profiles. ➔ All the audio profiles are displayed. Select the audio profile you want and activate with the softkey. Select Select ➔ Audio profile is activated. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Press the navigation key to the right or the softkey. Menu Scroll to and press the softkey. Settings Settings Select Scroll to and press the softkey. Bluetooth Bluetooth Select Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
"*" in front of the word for "language" in the language of your choice, e.g. "*Language" for English. Press the navigation key to the right or the softkey. Menu Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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If you have forgotten your PIN, your system administrator can reset it to the default set- ting. Notes: • Your user PIN applies to all your phones. • Do not confuse the User PIN with the Admin PIN (see chapter "Changing the Admin PIN", page Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Do not confuse the Admin PIN with the User PIN (see chapter "Changing the User PIN", page Press the navigation key to the right or the softkey. Menu Scroll to and press the softkey. Settings Settings Select Scroll to and press the softkey. General General Select Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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For more information on the refer to chapter "Software", page 98. Download server Press the navigation key to the right or the softkey. Menu Scroll to and press the softkey. Settings Settings Select Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Select required setting (SW version/Owner ID) auswählen. SW version/Owner ID ➔ The information can now be retrieved. The software version is also available via service menu: Press and hold down key 5 version. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Select the protection setting you want and activate or deactivate with the softkey. Select ➔ The setting is stored. Note: You can deactivate an activated protection using > Menu Activated fea- > Reset. tures Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
1. Select the contact you want. 2. Use the right navigation key to open the contact and highlight the call number you want. 3. Specify the selected phone number as default number using the softkey. Default Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Save New contact Adding new contact: Press the softkey, select the number type you want, and Add new contact confirm with the softkey. Save Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
"Forwarding to voice mail", page 52. • For further information on voice mail refer to the chapter "Listening to voice message", page 53 or in the User Guide Voice Mail Systems on Mitel DocFinder. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
If you renamed your personal greeting, your greeting name is Personal displayed here. Your caller obtains one of the personal greetings. The time and date are never given in the global greeting and personal greetings. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
You can assign each key with a specific action type so you can trigger a particular action by simply pressing that key. Choice available: • key: To store the phone number; Number • key: Activate/deactivate or execute a function. Function Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Storing a function under a key (from a predefined selection of functions): <long> Keep the key you want pressed down for approx. 2 seconds. The keys are also available via the menu: > > > Menu Settings Keys Soft- keys/Hotkeys/Side keys. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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"Forwarding a Call on No Reply (CFNR)", page 50. This function lets you route calls and functions via switch groups. Switch group x Each switch group has three switching positions. The default position is 1. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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45. With this function incoming calls are automatically forwarded to a Do not disturb specific destination. For further information refer to chapter "Activa- ting protection against call types", page 84. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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You can charge the charges and call information of your outgoing PIN call rebook and incoming calls to certain projects . For further information refer to chapter "PIN telephony", page 65. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Seize line ("I"), Dial phone number last dialled ("R") "I201" Seize line ("I") and dial phone number 201 "I*21201X" Seize line ("I"), activate call forwarding unconditional ("*21") to phone number 201, disconnect ("X") Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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• You can only activate certain function codes if the same function cannot be obtained via the menu. • The availability of certain function code may be restricted depending on the system and software version. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Cordless phone Standard battery Charging unit and plug-in power supply unit with coun- try-specific adapters Quick User's Guide and Screwed-on belt safety information Options Carry strap Power battery Power battery cover Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
The charging unit and plug-in power supply vary from country to country. Software New phone software can simply be updated during operation using automatic firmware updates, reducing maintenance costs as a result. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
1. If necessary, remove the fitted clamp. 2. Fit the battery cover as described for the standard battery. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Next slide the clip onto the prominent button. To release the phone from the clip, press the upper button. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
USB charging unit, to recharge the phone for example. However the charging process is slower than when the phone is charged in the charging unit. Use a screened USB cable only. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
A registration entry contains, among others, a system name (e.g. A,B,C). If your phone is registered with several systems, the name of the active system is shown on the display. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Restricted mode following a software update without update licence. Note: For all other messages, faults and questions you may have, contact your system administrator. Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
[a]. The list below indicates which system versions support the relevant features. Contact your sys- tem administrator for more information. R1.2 R2.0 R3.0 Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
Storage temperature -5 C° to +45°C Class of protection IP 50 (dust-proof) Drop resistance 1.7 m on concrete without damage Noise Ambient noise filter for loud environments Hands-free Half-duplex hands-free operation Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...
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Charging unit without plug-in power supply Length x Width x Depth: 76 x 75 x 24 mm 40 g Power supply ID: 23-00-1061-00 or 23-00-1089-00 ID: 23-00-1089-00 Surface finish (sides and front) Silicone treated Mitel 650 DECT Phone eud-1722/1.0 – R3.0 – 08.2015...