Mitel 700 User Manual
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Mitel 700 User Manual

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Mitel 600/700 DECT Phone
Messaging and Alerting
Applications
USER GUIDE

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  • Page 1 Mitel 600/700 DECT Phone Messaging and Alerting Applications USER GUIDE...
  • Page 2 (MITEL ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

  • Page 3: Table Of Contents

    Mitel 600/700 SIP-DECT Phone Messaging and Alerting Applications Introduction....................2 Other Documentation ................2 Safety Instructions ................2 Notes on Authorization and Licences ..........2 Message Types ..................3 Message Options ................4 Menu: Text messages..............5 Menu: Info ..................6 Receiving Text Messages / Jobs ............... 7 Message Pop-up Window ..............7...
  • Page 4 Mitel 600/700 SIP-DECT Phone Messaging and Alerting Applications Receiving a Paging Message / Call-back ........33 Personal directory Entries as vCards ..........34 Activating vCard Reception ............35 Sending vCards ................35 Receiving vCards................36 Switching the DECT Phone On/Off ............37...
  • Page 5 DECT PHONE MESSAGING AND ALERTING...

  • Page 6: Mitel 600/700 Sip-Dect Phone Messaging And Alerting Applications

    They are particularly suitable for use with these Mitel applications. OTHER DOCUMENTATION This user guide describes the special messaging features of the Mitel 600/700 DECT phone series and how to use them. For basic information on DECT phone operation, please see the: •...

  • Page 7: Message Types

    Introduction features automatically. Ask your system administrator which particular features are enabled for your DECT phone. Sending text messages to a FAX gateway or to an SMS gateway (for GSM phones) also requires additional applications available on the communications system. Sending text messages to an e-Mail gateway is possible without additional applications.

  • Page 8: Message Options

    Mitel 600/700 DECT Phone Messaging and Alerting Applications MESSAGE TYPE SENT FROM ... ACKNOWLEDGMENT BY RECEIVER/ CONFIRMATION TO SENDER Normal text Alarm server Yes / No messages (normal and/or other priority) DECT phone* or as fax*, SMS*, email* Urgent text...

  • Page 9: Menu: Text Messages

    Introduction OPTION ATTRIBUTE DESCRIPTION volume Overwrites DECT phone volume setting. ringerTone Overwrites DECT phone “use ringer” setting. increasingVol Overwrites DECT phone “increasing volume” setting. vibraCall Overwrites DECT phone “vibration” setting. noInband Overwrites DECT phone “In-band new message signalization” setting. disconnectCall Automatically disconnects a call when the message is received at the DECT phone.

  • Page 10: Menu: Info

    Mitel 600/700 DECT Phone Messaging and Alerting Applications • Pre-defined messages: shows the pre-defined messages list • Message options: lists message options, including options to configure ringing melodies and volume for received messages The access to some of these lists and entries can be programmed on a key.

  • Page 11: Receiving Text Messages / Jobs

    Receiving Text Messages / Jobs RECEIVING TEXT MESSAGES / JOBS Please note: • If you have programmed a call diversion, received text messages and jobs will not be diverted. • If you have switched on the silent charging feature (in the Settings >...

  • Page 12: Audible Indicators

    Mitel 600/700 DECT Phone Messaging and Alerting Applications • Pressing the key briefly stops message signaling. • Long pressing on the key turns the device off. • The SOS key is also available. • If there is an incoming call while a pop-up message window is displayed, the message is hidden automatically for the duration of the call.

  • Page 13: Visual Indicators

    Receiving Text Messages / Jobs Notes on using a headset • If a corded headset is plugged in, an audible signal on receipt of low priority/normal/urgent messages is played in the headset, according to the On/Off setting in the Audio >...

  • Page 14: Visual Indicator With Info Box

    Mitel 600/700 DECT Phone Messaging and Alerting Applications removed from the icon line. They are displayed again when there is space in the icon line. VISUAL INDICATOR WITH INFO BOX In idle state, new or unread text messages / jobs and pending jobs are also indicated in an info box in the upper part of the DECT phone display.
  • Page 15 Receiving Text Messages / Jobs MESSAGE TYPE POPS UP AFTER ... LIST ENTRY TO ... Normal text 60 seconds if DECT • Text messages > messages phone is in idle mode Inbox or calling state • Info > Text messages Urgent text 30 seconds if DECT •...

  • Page 16: Confirmation Of A Text Message

    Mitel 600/700 DECT Phone Messaging and Alerting Applications If the DECT phone receives a new message, a displayed pop-up window is updated with the new information. The former message is only visible in the Info > Text messages or Info > Jobs list and in the Inbox or Jobs lists in the Text messages menu.

  • Page 17: Urgent Job

    Receiving Text Messages / Jobs Using the Options menu When the message pop-up window is displayed, press open the Options menu. Confirm the job message with of the following: • Read: to inform the sender that you have read the job. •...

  • Page 18: Receiving Confirmation Messages

    Mitel 600/700 DECT Phone Messaging and Alerting Applications Using the Options menu When the message pop-up window is displayed, press open the Options menu. Confirm the job message with of the following: • Read: to inform the sender that you have read the job.

  • Page 19: Receiving Information Messages

    Receiving Text Messages / Jobs ACKNOWLEDGMENT CONFIRMATION BY RECIPIENT TO SENDER MESSAGE TYPE Delay Order in the Urgent job message [...] was recognized Executing Done Urgent job confirmation for the message [...] Not done Execution of the Urgent job order in the message [...] not finished Execution of the...

  • Page 20: Menu: Inbox / Jobs (Lists)

    Mitel 600/700 DECT Phone Messaging and Alerting Applications • When idle: long press the key. The information window is removed until the next message is received. MENU: INBOX / JOBS (LISTS) Received text messages and jobs are saved in lists. Up to 15 entries can be saved in your Inbox list and up to 10 entries in your Jobs list.
  • Page 21 Receiving Text Messages / Jobs In these lists the status, type and priority of the messages are displayed by different icons: Status icons unread (message is not read) finished (message is read, job is done) final reject, final confirmation failed open (message was opened but not finished) Message type icons confirmation message...

  • Page 22: Sending Text Messages / Jobs

    Mitel 600/700 DECT Phone Messaging and Alerting Applications SENDING TEXT MESSAGES / JOBS Please note: • If the transmission of a message is not successful, you will receive an error notification (Error: Invalid addressing). • Sent messages are added to your Outbox list (“Menu: Outbox (List)”...

  • Page 23: Message Editor

    Sending Text Messages / Jobs MESSAGE EDITOR The message editor provides a two-step procedure to send messages. First the text is entered in the text editor and then the address is entered in the address editor. TEXT EDITOR Entered message text is auto-formatted. One message can be up to 1,000 characters long.

  • Page 24: Menu: Outbox (List)

    Mitel 600/700 DECT Phone Messaging and Alerting Applications Key functions NUMBER MODE TEXT MODE switch to text mode switch to number mode # @ $ £ ¥ § < > { | } [ \ ] space , . return 0 : ; _ ” ‘ ˆ ˜...

  • Page 25: Menu: Use Last Text

    Sending Text Messages / Jobs The status of the messages is displayed by different icons: In progress (message is on the way) Message was successfully sent. Send operation failed Message info and options You can display the complete message in the Outbox list through the softkey or call up further options (e.g., forward message) through the...

  • Page 26: Menu: Pre-Defined Messages

    Mitel 600/700 DECT Phone Messaging and Alerting Applications 4. Accept the address or enter a new one (call number or address, see “Address Editor” on page 19). By pressing the softkey, you can call up further options – see “Using the Options Menu” on page 24.

  • Page 27: Sending A Pre-Defined Message

    Sending Text Messages / Jobs Note: If an identical message is already saved in the pre-defined messages list, a notification (nothing changed) is displayed and the message is not stored. SENDING A PRE-DEFINED MESSAGE 1. In idle mode, briefly press the softkey.

  • Page 28: Using The Options Menu

    Mitel 600/700 DECT Phone Messaging and Alerting Applications USING THE OPTIONS MENU You can call up different options in the lists (Inbox, Outbox, etc.) of the Text messages menu by pressing the softkey. The table below summarizes the supported options. The options available differs depending on the selected menu.
  • Page 29 Using the Options Menu OPTION FUNCTION Forward Opens the address editor to enter a new recipient. If you press again, you can select a call number from the directory. Edit Opens the text editor, if the text needs to be edited. Dial number ...
  • Page 30 Mitel 600/700 DECT Phone Messaging and Alerting Applications Other Options menus for normal and urgent jobs are described in “Confirmation of a Job” on page 12. Tip: To delete all messages in the Inbox list or in the Jobs list including unread messages, you can use the Security >...

  • Page 31: Setting Options For Messages Receipt

    Setting Options for Messages Receipt SETTING OPTIONS FOR MESSAGES RECEIPT You can adjust different settings related to the Inbox buffer, melodies, and ringer volume for incoming messages. MENU: OVERWRITE The following setting applies to the buffer for the Inbox list and the Jobs list.

  • Page 32: Menu: Volume (For Message Receipt)

    Mitel 600/700 DECT Phone Messaging and Alerting Applications 1. In idle mode, briefly press the softkey. Select Text messages > Message options > Melodies or Audio > Ringer settings > Melodies. 2. Select one of the following entries: Normal message, Ur- gent message, or Alarm message.
  • Page 33 Setting Options for Messages Receipt 3. Press the Change softkey to change the current volume setting. 4. Set the volume. Use use the navigation keys or enter a number (1 … 7). Select Off to deactivate the volume setting (Normal message and Urgent message only).

  • Page 34: Message List Access Through Programmed Keys

    Mitel 600/700 DECT Phone Messaging and Alerting Applications MESSAGE LIST ACCESS THROUGH PROGRAMMED KEYS You can assign frequently accessed functions to specific keys on your DECT phone. • left and middle softkey keys can only be used when the DECT phone is in idle •...

  • Page 35: Special Functions

    • Mitel 600 series DECT Phone User Guide • Mitel 700 series DECT Phone User Guide If the locating server is used and the system detects an emergency call, a locating alert can be initiated so that responders can quickly locate the distressed person.

  • Page 36: Querying Locating Data On The Dect Phone

    Mitel 600/700 DECT Phone Messaging and Alerting Applications The locating information can also be queried from individual DECT phones. This function must be activated by the system administrator. QUERYING LOCATING DATA ON THE DECT PHONE To query locating data proceed as follows: 1.

  • Page 37: Sending A Paging Message

    Special Functions call back at the push of a button. Messages are sent either from a central site or from DECT phone to DECT phone. SENDING A PAGING MESSAGE 1. In idle mode, press and hold the softkey to access the System menu, or briefly press the softkey and select the System menu.

  • Page 38: Personal Directory Entries As Vcards

    PERSONAL DIRECTORY ENTRIES AS VCARDS Directory entries in the personal directory can be sent as so-called vCards between the Mitel 600/700 DECT phones or by a system server. These vCards are structured to match the existing entries on the phones and can contain the following data: •...

  • Page 39: Activating Vcard Reception

    Special Functions applications through the telephone. These usually consist of defined series of numbers and characters (e.g. 9#1#3) and are transferred to the system like a call number. The codes can be conveniently saved in the personal directory of each telephone by sending vCards (usually from a central site).

  • Page 40: Receiving Vcards

    Mitel 600/700 DECT Phone Messaging and Alerting Applications SENDING VCARDS 1. In idle mode, open the personal directory using the bottom navigation key. 2. Select the desired directory entry and press the softkey. 3. Select Send and press Ok. 4. Select from the following: vCard of entry <Name>: sends the directory entry...

  • Page 41: Switching The Dect Phone On/Off

    Switching the DECT Phone On/Off SWITCHING THE DECT PHONE ON/OFF It is possible to switch off the handset manually when a message is displayed. When the battery runs low, the handset powers off automatically. When the handset is switched on again and logged on to the communications system, the last unread messages or the last jobs that have been not acknowledged are displayed again.
  • Page 42 Mitel 600/700 DECT Phone Messaging and Alerting Applications...
  • Page 43 © Copyright 2023, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation, including itself and subsidiaries and authorized entities. Any reference to third party trademarks are for reference only and Mitel mitel.com...

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