Avaya 9608 Installation And Maintenance Manual page 77

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Condition
The telephone works properly except for
the Speaker.
The telephone works properly, except
incoming DTMF tones are not received.
The telephone works properly, except
sidetone DTMF is not heard.
Hands-Free Answer (HFA) is administered
but the telephone did not automatically
answer a call.
The HTTP/HTTPS script file and settings
file are ignored (not being used by the
telephone).
The HTTP/HTTPS
script file is
ignored or not
used by the
telephone,
H.323 Installation & Maintenance Guide R6.1
volume level which
acoustics are not consistent with the current
are worse when the
audio settings.
Speaker is on, or at
RESOLUTION: Try different on/off settings for
the beginning of a
the AGCHAND, AGCHEAD, and AGCSPKR
call, or when a call
parameters.
goes from no one
talking abruptly to a
loud voice.
CAUSE: The Speaker was turned off at the call
server.
RESOLUTION: Administer the call server to
allow that station's Speaker to operate. If that
does not work, do a self-test on the telephone,
as explained in the
page 58.
CAUSE: The TN2302AP board does not pass
in-band DTMF tones.
RESOLUTION: None; the board is operating
as designed.
CAUSE: Call server suppresses sidetone
DTMF.
RESOLUTION: On call server administration,
on the Change-System-Parameters screen,
enable On-Hook Dialing. If the user has
Hands-Free Answer (HFA), answers a call
using the Speaker and switches to the
handset, pressing dialpad buttons does not
send DTMF tones. This is a known bug, and
the only current resolution is to disable HFA.
CAUSE: HFA only works if the telephone is
idle. A second call is ignored if it comes in while
a call is in progress, including ringing before
the first call is answered.
RESOLUTION: None.
CAUSE: The system value AUTH is set to 1
(HTTPS required) but no valid address is
specified in TLSSRVR.
RESOLUTION: Change AUTH to 0 (zero), or
enter a valid address for TLSSRVR.
AND the HTTP/
CAUSE: The telephone expects lines of the
HTTPS server is a
script file to terminate with a
LINUX or UNIX
Return> <Line Feed>
system.
applications only terminate lines with
Feed>
based editor can strip a
Operational errors and status messages
Cause/Resolution
Performing a self-test
<Carriage
. Some UNIX
. Editing the script file with a UNIX-
<Carriage
on
<Line
May 2011
77

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