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More Information Go to www.avaya.com/support for the latest support information, including user guides, installation and maintenance guides, interactive documents and software downloads. 9608 Phone Quick Reference Guide...
Making Calls If you are not already on a call, just dial the number. The first available appearance button is used for the call. Alternatively, press another appearance button in order to hold your current call and to make a separate call. Set a Callback If your call to an internal user is not answered, or if the status of the user is set to Do Not Disturb, you can press CallBack and end the call attempt.
Holding a Call 1. To put your current call on hold, press the Hold soft key or the call's appearance button. 2. The held call will be indicated by its call appearance button with a fast-flashing green lamp. On phones with only a single call appearance button (or icon), the phone displays "On-Hold"...
Redirecting Calls Do Not Disturb When you select 'Do Not Disturb', your calls are redirected to voicemail if available or otherwise hear busy tone. Calls to any group of which you are a member are not presented to you. You can still use the phone to make outgoing calls. When you go off-hook you will hear broken dial tone.
Voicemail Both the MESSAGE button and the message lamp/ringing indicator on your phone (top-right) are used to indicate when you have new messages in your voicemail mailbox. They remain lit until you have played or deleted each of the new messages.
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