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DMS/MSL-100
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Verifying The Configuration - Nortel DMS/MSL-100 Installation Manual
Networks symposium call center server
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C h a p t e r 3
Verifying the configuration
In this chapter
Overview
Verifying that the server can log on to the switch
Verifying ACD groups and subgroups
Verifying that phonesets are correctly configured
Verifying that agents are correctly configured
Verifying that the CDNs are correctly configured
Verifying that music and RAN routes are correctly configured
Verifying that DNISs are correctly configured
Symposium and DMS/MSL-100 Switch Guide
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