To Verify That Callpilot Can Receive Calls; Verifying That Callpilot Can Receive Calls - Nortel Meridian 1000 Configuration Manual

January 2007

Verifying that CallPilot can receive calls

Introduction
The following procedure is a basic test to verify that CallPilot is able to receive calls
from the CS 1000 system and answer those calls. A more thorough test that requires
the use of CallPilot Manager is described in "Testing the CallPilot software and
channels" on page 132.

To verify that CallPilot can receive calls

1 Ensure that CallPilot services are fully operational before you begin.
For instructions, see "Checking that CallPilot is ready to accept calls" on
page 124.
2 Dial the main Voice Messaging DN that you defined in the Configuration
Wizard.
3 Listen for a response from CallPilot (for example, "CallPilot from Nortel ..."), and
then hang up.
If you do not get a response, then do the following:
a. Check the cabling between the server and the CS 1000 system.
b. Verify that the CS 1000 system is processing calls to other extensions.
c. Refer to the CallPilot Server Maintenance and Diagnostics guide for your
server.
What's next?
Continue with "Testing the CallPilot software and channels" on page 132.
Communication Server 1000 Meridian and CallPilot Server Configuration
Testing the CallPilot installation
131