•
The output is too light
•
Toner smears or print comes off
•
Random spots/Blurred images
•
The entire output is blank
•
Streaks appear on the output
•
Pitched dots
•
Vertical blanks
•
Mottle
•
Ghosting
•
Light-induced fatigue
•
Fog
•
Bead-Carry-Out (BCO)
•
Jagged characters
•
Banding
•
Auger mark
•
Wrinkled/Stained paper
•
Damage on the leading edge of paper
The output is too light
Action
1
The toner cartridge may be low or need to be replaced. Confirm the
amount of toner left in the toner cartridge.
Check the toner level on the Dell Printer Configuration Web Tool.
a
Replace the toner cartridge as necessary.
b
Does this solve your problem?
2
If you are using a non-Dell brand toner cartridge, enable the Non-Dell
Toner option.
Start the Tool Box from the Dell Printer Hub or Dell Printer
a
Management Tool, and click Service Tools on the Printer
Maintenance tab.
Ensure that the On check box under Non-Dell Toner is selected.
b
Does this solve your problem?
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
Troubleshooting Guide
503