Pitched Dots - Dell H815DW User Manual

Pitched dots

Action
1 Locate the cause of the problem using the Pitch Configuration Chart.
Start the Tool Box from the Dell Printer Hub or Dell Printer
a
Management Tool, and click Chart Print on the Diagnosis tab.
Click Pitch Configuration Chart.
b
The Pitch Configuration Chart is printed.
Compare the pitch of the spots on your output with that on the Pitch
c
Configuration Chart, and locate the cause of the problem.
Is the cause of the problem located?
2
Replace the drum cartridge.
Replace the drum cartridge. See "Replacing the Drum Cartridge."
a
After you replace the drum cartridge, click Chart Print on the
b
Diagnosis tab of the Tool Box.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
3 Replace the fusing unit, the transfer unit, and the retard roller.
Replace the fusing unit, the transfer unit, and the retard roller. See
a
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
After you replace the fusing unit, the transfer unit,
b
roller,
click Chart Print on the Diagnosis tab of the Tool Box.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
Yes
Proceed to the action
corresponding to the
location of the
problem:
• Drum cartridge - 2
• Fusing unit - 3
The task is complete.
The task is complete.
and the retard
No
Contact Dell.
Contact Dell.
Contact Dell.
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Troubleshooting Guide