When No Notification Is Received - Xerox apeosport 550 I Network Administration Manual

15 Problem Solving

When no notification is received

The possible causes, check points and remedies when no notification is received on
the computer which instructed a print job are as follows.
When the printing problems are not notified
The user is not listed on the print
server notification recipients.
When the completion of the job is not notified
The [Notify] option is not
specified when the computer
transmitted the print data.
Netware command [CASTOFF]
has been issued on the
computer.
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Cause
Use PCONSOLE from a
computer to confirm if the user
who transmitted the job, or any
groups which the user is a
member of is listed under [Print
Server Information] > [Printer] >
[Printer xxx Environment
Settings] > [Notify].
Cause
Confirm if the [Notify] option is
specified when transmitting the
print data.
Check point
Check point
-
Remedy
Add the user or a group name
where the user is a member of to
[Notify].
Remedy
Specify the [Notify] option when
transmitting the print data.
Issue the NetWare command
[CASTON] on the computer.