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ASCOM d41 User Manual

ASCOM d41 User Manual

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TD 92582EN
User Manual
Ascom d41 DECT Handset
30 April 2013 / Ver. I

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  • Page 1 TD 92582EN User Manual Ascom d41 DECT Handset 30 April 2013 / Ver. I...

  • Page 2: Table Of Contents

    1. Introduction........................1 1.1 Abbreviations and Glossary ...................... 1 1.2 Functions and Accessories ......................2 2. Descriptions ........................3 2.1 The d41 DECT Handset ....................... 4 2.2 Chargers ............................4 2.2.1 Desktop Charger ........................ 4 2.2.2 Rack Charger ........................5 2.3 Icons and Text in the Display ....................
  • Page 3 User Manual TD 92582EN Ascom d41 DECT Handset 5.1 Incoming Call ..........................17 5.1.1 Answer a Call ........................17 5.1.2 End a Call ...........................17 5.2 Outgoing Call ..........................17 5.2.1 Pre-Dial ..........................17 5.2.2 Dial a Number from the Call list ...................17 5.2.3 Dial a Number from Contacts ..................17 5.2.4 Dial a Name from the Central Phonebook ..............18...
  • Page 4 User Manual TD 92582EN Ascom d41 DECT Handset 8.2.2 Edit Contact ........................29 8.2.3 Delete Contact ........................29 8.2.4 Central Phonebook ......................29 8.3 Settings ............................30 8.3.1 Sound and Alert Settings ....................30 8.3.2 Select Headset Profile ....................31 8.3.3 Display Settings .......................31 8.3.4 Time & Date Settings ......................31 8.3.5 Lock settings ........................32...

  • Page 5: Introduction

    Ascom d41 DECT Handset Introduction This document describes how to use the features and settings available for the d41 handset. The handset is designed to be used in an office environment and provides high quality audio capabilities. Before using the handset, it is recommended to read chapter Descriptions on page 3 to become familiar with the layout and operation of the handset.

  • Page 6: Functions And Accessories

    User Manual TD 92582EN Ascom d41 DECT Handset Functions and Accessories NOTE: Some functions are system dependent, license dependent and/or require configurations via PDM/Device Manager. Functions Contacts (250 contacts) Central phonebook Company phonebook(500 contacts) Voice mail access Vibrator Headset connector...

  • Page 7: Descriptions

    User Manual TD 92582EN Ascom d41 DECT Handset Descriptions Figure 1. Description of the Handset d41 Earpiece speaker Soft keys The 3 Soft keys is used with GUI, that is, the functions of each Soft key is indicated by text in the display just above the keys.

  • Page 8: The D41 Dect Handset

    User Manual TD 92582EN Ascom d41 DECT Handset The d41 DECT Handset IMPORTANT: The handset may retain small magnetic objects around the mouthcap or earcap region. Case The plastic cover parts are made of durable PC/ABS material. Antenna The antenna is integrated inside the handset.

  • Page 9: Rack Charger

    User Manual TD 92582EN Ascom d41 DECT Handset The charger is delivered with a plug-in power supply and is connected into an ordinary wall socket. For more information, see the Installation and Operation Manual for the DC4 Desktop Charger. NOTE: Only use the charger within the temperature range of +5° C – +40° C.
  • Page 10 User Manual TD 92582EN Ascom d41 DECT Handset “Full battery” icon is displayed in upper right corner. The "Low battery" icon is displayed when the battery has 10% or less remaining capacity left. In addition; a warning signal sounds every minute, the LED flashing orange, and the dialog window "Battery low.
  • Page 11 User Manual TD 92582EN Ascom d41 DECT Handset "Voice mail" icon indicates that new voicemail has been received. Menu icons The ”Contacts” menu contains all names/numbers in Contacts. In addition, a company phonebook with up to 500 entries can be downloaded to the phone via the PDM.

  • Page 12: Keys And Buttons

    User Manual TD 92582EN Ascom d41 DECT Handset Keys and Buttons 2.4.1 Off-hook Key This key is used for connecting calls. One short press in standby mode opens the call list. 2.4.2 On-hook, and On/Off Key This key is used for disconnecting calls and returning to main screen.

  • Page 13: Volume Button

    User Manual TD 92582EN Ascom d41 DECT Handset 2.4.7 Volume Button on the Navigation key are used for increasing/decreasing the earpiece, headset, and the loudspeaker volume. 2.4.8 Alphanumeric Keys a b c à â æ ç 2 . , ? ! - ‘ ” 1 d e f è...

  • Page 14: Accessories

    This is done in the PDM, see the Configuration Manual for the Ascom d41 DECT Handset. If an own profile is configured in the PDM, it can be selectable from the handset menu.

  • Page 15: Menu Tree

    User Manual TD 92582EN Ascom d41 DECT Handset Menu Tree Calls > > —> • Time of call 7891 01:30 • Call • Call list —> Edit number > • 7827 03:35 —> • More > • Save number 7682 05:26 •...

  • Page 16: Contacts

    User Manual TD 92582EN Ascom d41 DECT Handset Contacts • Call contact • Search ——> • From contact list > ——> • Name • Add contact ——> > • New • Work number > • From Call list > • Mobile number >...

  • Page 17: Settings

    User Manual TD 92582EN Ascom d41 DECT Handset Settings • Sound & Alerts —> • Volume > • Ring signals —> • Internal call • External call • Callback —> • On • Vibrator alert • On if silent • Off •...

  • Page 18: In Call

    **) Visible if the Admin menu is activated. 3.4.1 Additional In Call Functions Besides the default In Call functions, up to 10 extra system specific codes or general purposes can be defined. See Configuration Manual, d41 DECT Handset, TD 92641EN. 30 April 2013 / Ver. I...

  • Page 19: Basic Operation

    NOTE: An incoming call can be answered or ended while the keypad is locked. If configured in the PDM, an emergency call can also be made while the keypad is locked. See the Configuration Manual for the Ascom d41 DECT Handset. 4.3.2 Lock/Unlock the Keypad during a Call To prevent accidentally pressing keys, the keys can be locked during a call.

  • Page 20: Lock/Unlock The Handset

    User Manual TD 92582EN Ascom d41 DECT Handset Lock/Unlock the Handset The handset can be protected for unauthorized use. If this function is activated, a PIN code has to be entered for example to switch on the handset, to answer an incoming call etc. The default phone lock code (0000) can be changed to any 4 - 8 digit personalized code.

  • Page 21: Calling

    User Manual TD 92582EN Ascom d41 DECT Handset Calling Incoming Call The flashing LED, accompanied by a ring signal and/or a vibrating handset, give you notice of a call. Ring signal and vibrator can be disabled. The calling party’s handset number or name is shown.

  • Page 22: Dial A Name From The Central Phonebook

    User Manual TD 92582EN Ascom d41 DECT Handset Select contact from list, or search name/number by entering characters in the "Search" field. TIP: When searching for a contact, the input language can be temporarily changed by long pressing . This can be used to access characters in a foreign language temporarily.

  • Page 23: During A Call

    NOTE: Some of these functions are system dependent. The parameters are set up in the Portable Device Manager (PDM/Device Manager), see the Configuration Manual for the Ascom d41 DECT Handset, and the Installation and Operational Manual for the Portable Device Manager (PDM), Windows version.

  • Page 24: Switch Between Calls

    User Manual TD 92582EN Ascom d41 DECT Handset 5.3.5 Switch between Calls Prerequisite, a new call has been started during conversation, see 5.3.4 Start a New Call during Conversation on page 19. Press the "More" Soft key. Select "Switch" Press "Select". This will switch between the calls.

  • Page 25: Call Back

    User Manual TD 92582EN Ascom d41 DECT Handset The person initiating the conference call is the conference leader, and the other are participant members of the conference call. 5.3.10 Call Back When a call is made to a busy handset, it is possible to automatically call back when the busy handset is free.

  • Page 26: Dtmf

    5.3.14 DECT Info This option is only visible if the Admin menu is activated. See the Configuration Manual for the Ascom d41 DECT Handset for more information. Loudspeaking Function How to activate the loudspeaking function is dependent of the choice of answering method.

  • Page 27: Messaging

    Mini Messaging NOTE: This feature is applicable for d41 Advanced only. The handset d41 Advanced can receive text messages with a maximum of 12 characters. When a text message is received, the LED starts flashing and the message alert signal sounds.

  • Page 28: Contacts

    User Manual TD 92582EN Ascom d41 DECT Handset Contacts The handset has a Contacts list with 250 entries, where names and numbers freely can be added, deleted, and edited by the user. The phonebook lists all names in alphabetical order, where three numbers can be added for each contact, that is, work number, mobile number, and other number.

  • Page 29: Menu Operation

    User Manual TD 92582EN Ascom d41 DECT Handset Menu Operation 13:00 Contacts Calls Settings Select Back Figure 6. The Main Menu. Calls Enter the menu by pressing the “Menu” soft key. Select in the menu. Press "Select". 8.1.1 Call List The 25 last received, dialled or missed calls are stored in a call list.

  • Page 30: Missed Calls

    Call Time The total time of the previous call and last call is displayed by selecting "Call time". Configuration Manual, d41 DECT 1.For the d41 Advanced, it is possible to hide the Missed call window, see Handset TD 92641EN 30 April 2013 / Ver. I...

  • Page 31: Call Services

    10 extra system specific call services - with or without automatic disconnection. The parameters are set up in the Portable Device Manager (PDM), see the Configuration Manual for the Ascom d41 DECT Handset, and the Installation and Operational Manual for the Portable Device Manager (PDM), Windows version.

  • Page 32: Contacts

    User Manual TD 92582EN Ascom d41 DECT Handset Press "OK". The handset sends a diversion reason code to the system by establishing a call. The call will automatically be disconnected after a few seconds. To stop diversion, select No reply > Deactivate, and confirm by pressing "OK".

  • Page 33: Edit Contact

    User Manual TD 92582EN Ascom d41 DECT Handset Add from Call List Select "From call list". Select number. Press "Add". Select "Work number", "Mobile number", or "Other number". Press "Select". Press "Add", and enter name for the contact, see 2.4.8 Alphanumeric Keys on page 9.

  • Page 34: Settings

    User Manual TD 92582EN Ascom d41 DECT Handset Search by Number Select "Search by number". Enter the number. Press "Search". The search result is displayed. View Last Search Result Select "Last result". Only the last result will be displayed. Settings Enter the menu by pressing the “Menu”...

  • Page 35: Select Headset Profile

    User Manual TD 92582EN Ascom d41 DECT Handset 8.3.2 Select Headset Profile Select "Headset". Select "Mic on boom", "Mic on cable", or "Customized headset profile" Press "Select". 8.3.3 Display Settings Select “Display”. Select “Contrast”. Adjust the contrast by using the on the navigation key.

  • Page 36: Lock Settings

    User Manual TD 92582EN Ascom d41 DECT Handset Press "Select". Selectable date format: • DD/MM/YYYY, for example: 17/09/2008 (also called Europe) • MM/DD/YYYY, for example: 9/17/2008 (also called US) • YYYY-MM-DD, for example: 2008-09-17 (ISO 8601) • MMM DD YYYY, for example: Sep 17 2008 •...

  • Page 37: Answering

    User Manual TD 92582EN Ascom d41 DECT Handset Press "OK". Enter new PIN code twice. Press "Save". 8.3.6 Answering The default setting for the handset is to use the Off-hook key when answering a call. The answering behaviour can be configured to answer the call automatically, i.e. without pressing a key, and/or in loudspeaking mode.

  • Page 38: System

    User Manual TD 92582EN Ascom d41 DECT Handset Switch off While Charging When the handset is placed in the charger it can be switched off. When removed from the charger it will switch on again. Select “In charger”. Select “Switch off”.
  • Page 39 User Manual TD 92582EN Ascom d41 DECT Handset Subscribe Handset in DECT System Manually To subscribe an IP-DECT system manually, the “Park:” (Portable Access Right Key) and “Ac:” (Authentication code) related to the system are needed. Contact the system administrator for more information.
  • Page 40 User Manual TD 92582EN Ascom d41 DECT Handset Select "Priority". Change the priority if needed by selecting "Up" or "Down". The priority will be saved when "Back" is selected. 30 April 2013 / Ver. I...

  • Page 41: Advanced Functions

    Ascom d41 DECT Handset Advanced Functions Admin Menu The handset has a hidden menu for system administrators. See the Configuration Manual for the Ascom d41 DECT Handset. The Admin menu contains: • Software and hardware information and IPEI/IPDI • DECT link information •...

  • Page 42: System Handling

    10. System Handling 10.1 Software Upgrade and Additional Features Software and parameters in the handset d41 can be upgraded by using the PDM or the IMS3/Unite CM. See the Installation and Operation Manual for the Portable Device Manager (PDM) Windows Version, or the Installation and Operation Manual for the IMS3/Unite CM.
  • Page 43 User Manual TD 92582EN Ascom d41 DECT Handset During the update, a message is displayed to indicate that an update is in progress as shown figure 7. The "OK" soft key can be selected to close the message. 13:00 2013-02-07...

  • Page 44: Troubleshooting

    User Manual TD 92582EN Ascom d41 DECT Handset 11. Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator.
  • Page 45 User Manual TD 92582EN Ascom d41 DECT Handset Operational Problems Fault Probable cause Action or comment No display The battery level is low or the Charge the battery or contact handset is defective. system administrator. No ringing The sound off icon is on, or ringer...
  • Page 46 User Manual TD 92582EN Ascom d41 DECT Handset No System. The The handset is out of coverage or Stop the beep with the Sound handset beeps once a handset is defective. off key and go into range. minute (during max 30...
  • Page 47 User Manual TD 92582EN Ascom d41 DECT Handset LED is flashing red, quick flash, (100 ms on, 800 ms off) 1) If a third handset, that is another handset than the "old" (the replaced handset) and "new" (the replacement handset) handset, is inserted into the charger during Easy Replacement, this error indication appears.

  • Page 48: Operation Notice

    User Manual TD 92582EN Ascom d41 DECT Handset 12. Operation Notice 12.1 Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment.

  • Page 49: Maintenance

    User Manual TD 92582EN Ascom d41 DECT Handset 13. Maintenance 13.1 Maintenance of Batteries 13.1.1 Battery Warnings The "Low battery" icon is displayed when the battery has 10% or less remaining capacity left. In addition; a warning signal sounds every minute, the LED flashing orange, and the dialog window "Battery low.

  • Page 50: Attach The Hinge-Type Clip

    NOTE: If the electrical connection is damaged, it is not possible to follow the Easy Replacement procedure. Depending on fault, it might work to do a replacement via PDM/Device Manager. See the Configuration Manual for the Ascom d41 DECT Handset.

  • Page 51: Before Starting Easy Replacement Procedure

    Failing to do so may result in malfunction and the new handset will need to be sent for service. 1. A handset’s product license, for example d41 Basic, can be moved to another handset using PDM/Device Manager. 30 April 2013 / Ver. I...
  • Page 52 User Manual TD 92582EN Ascom d41 DECT Handset 4, 8 Figure 12. Easy Replacement Procedure via the DC4 Advanced Desktop Charger On the new handset, press and hold NOTE: Do not release until you are instructed to do so. Put the new handset in the charger.
  • Page 53 User Manual TD 92582EN Ascom d41 DECT Handset LED Indications during Easy Replacement The following table shows the LED indications that are used for the d41 and the charger during the easy replacement procedure. See also 11. Troubleshooting on page 40.

  • Page 54: Related Documents

    User Manual TD 92582EN Ascom d41 DECT Handset 14. Related Documents Configuration Manual, d41 DECT Handset TD 92641EN Installation and Operational Manual, Portable Device Manager TD 92325EN (PDM), Windows version 30 April 2013 / Ver. I...

  • Page 55: Document History

    15 December 2009 See change bars in the document 19 January 2010 Company phonebook and Central phonebook added for d41 Basic. See change bars in the document. 22 December 2010 See change bars in the document. 26 September 2011 IMS2 changed to IMS3. Redirect calls when placed in charger removed.
  • Page 56 User Manual TD 92582EN Ascom d41 DECT Handset Version Date Description 30 April 2013 The sections 10.1 Software Upgrade and Additional Features on page 38 and 10.3 Handset Updates via Charging Rack on page 38 have been added. How the handset updates the DECT system time is described in 8.3.4 Time &...
  • Page 57 User Manual TD 92582EN Ascom d41 DECT Handset Index user identity............ 5 Text input mode ........... 9 Antenna ..............4 Writing Text/Numbers Battery ............4, 45 add space in text..........9 low battery............ 45 pause ............... 9 upper/lower case ..........9 C (Clear) button............

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