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Summary of Contents for ASCOM Ascotel Office 25
- Page 1 Ascotel IntelliGate Telecommunication Systems Ascotel Office 25 User's Guide ascom...
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Page 2: Operating And Display Elements
Operating and Display Elements Operating and Display Elements ! " ! " ' & Some systems or system versions do not support all the features. The corresponding text sections are identified by a letter inside square brackets. The section ”System and Software Dependency” indicates which system versions support the relevant features. - Page 3 Operating and Display Elements Display Loudspeaker key / Volume / cursorkey • top: Information, Foxkey functions • Press once briefly: Loudspeaker on • bottom: Symbols / off Foxkey • Press twice in quick succession: Volume Multifunction key: normal / loud •...
- Page 4 Operating and Display Elements Displaysymbols Loudspeaker is switched on Callback is activated 1st (top) configurable Phone lock is activated key activated Second configurable key Configuration mode activated activated Third configurable key Text mode activated activated Fourth configurable key Information available activated Call Forwarding Unconditional is Other menu items available...
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Page 5: Table Of Contents
Contents Contents Operating and Display Elements ........... 2 Equipment Provided . -
Page 6: Equipment Provided
Equipment Provided Equipment Provided Phone Telephone Handset cord Handset cord Quick User's Guide and safety information... -
Page 7: Safety And Liability
Safety and Liability Safety and Liability Safety Information Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing over your phone to others, make sure you enclose these Operating Instructions. -
Page 8: Dialling And Phoning
Dialling and Phoning Dialling and Phoning You Receive a Call This section explains the procedure for answering a call. Answering a Call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows: Pick up the handset. Note If the caller's phone number is received, it is shown on the display. -
Page 9: You Want To Make A Call
Dialling and Phoning You Want to Make a Call This section explains the different ways you can make a call with your phone. Dialling with the Phone Number You want to call someone and key in that person's phone number. Use the digit keys to key in the phone number. - Page 10 Dialling and Phoning Using Your Phone in Open Listening Mode You want other people in the room to be able to listen in to the call. The open listening function lets you activate the loudspeaker in addition to the handset. During a call: Press the Loudspeaker key.
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Page 11: Using The Display And Operating Elements
Using the Display and Operating Elements Using the Display and Operating Elements Display Abbreviations Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for "Announcement". The abbreviations though can be easily understood. Navigating through the Foxkey menu The Foxkey provides the functions available for the current situation. -
Page 12: Keys
Using the Display and Operating Elements Keys Pressing a Key Depending on the situation and operating mode, a key may have various functions. The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment. -
Page 13: Input
Using the Display and Operating Elements Input Enters digits The digit keys are used to enter the digits 0 to 9. Entering Letters and Special Characters You can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key. -
Page 14: Menu-Guided Navigation
Using the Display and Operating Elements Entering a Phone Number in Call Preparation You want to enter a phone number without it being dialled automatically, so as to have time to check the number and, if necessary, to correct it. The number is not dialled until you go off-hook, for example by picking up the handset. -
Page 15: Signals
Using the Display and Operating Elements Signals Indicator LED Signals These are the normal LED display types. Other display types are described in the troubleshooting section. LED flashing LED is not lit LED is lit in standby mode Phone is ringing Phone is in standby mode Voice mail, message, or callback was received, but not yet... -
Page 16: Using Added Features To Make Efficient Phone Calls
Using Added Features to Make Efficient Phone Calls Using Added Features to Make Efficient Phone Calls The following sections explain the supplementary features provided by your phone for more efficient use. You Want a Convenient Way of Making a Call This section explains some convenient features provided by your phone for making a call. -
Page 17: Dialling From The Call List Of Unanswered Calls
Using Added Features to Make Efficient Phone Calls Dialling by Name You want to make a call by entering a name. The dialling-by-name function is provided specifically for this purpose. You can look up the name in the phone's or the system's phone book. The surname and first name have to be separated by a space, for example "no s"... -
Page 18: Dialling From The Call List Of Answered Calls
Using Added Features to Make Efficient Phone Calls Dialling from the Call List of Answered Calls You want to call back someone whose call you answered. Your phone automatically stored the person's phone number on the list of answered calls. You can now call the person back using this call list. -
Page 19: Requesting A Callback
Using Added Features to Make Efficient Phone Calls Requesting a Callback You want to talk to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external subscribers. Not all providers support this function. If the called party is busy, you can request an automatic callback. -
Page 20: Call Waiting On An Internal Subscriber
Using Added Features to Make Efficient Phone Calls REJECT Rejecting the call: Press the "REJECT" Foxkey. You remain connected with your original call partner. The call-waiting party hears the busy tone. – or – Press the Menu key repeatedly until the display shows "END". Ending the current call and answering the call-waiting call: Press the "END"... -
Page 21: You Want To Use Functions While In A Call
Using Added Features to Make Efficient Phone Calls Receiving an Announcement After an attention tone you will be addressed via your loudspeaker. You can listen to the announcement or stop it. To continue the announcement as a phone call: Pick up the handset. You are now connected to the person who initiated the announcement. -
Page 22: Transferring A Call Partner
Using Added Features to Make Efficient Phone Calls Brokering between an Enquiry Call Party and Your Call Partner You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you can use the brokering function to switch back and forth between an enquiry call party and the party on hold. -
Page 23: Making A Conference Call
Using Added Features to Make Efficient Phone Calls Parking a Call Partner You want to put your call partner on hold without using a phone channel as a result. You can park your call partner both locally and centrally. A locally parked call party can only be retrieved by the phone that originally parked the call. -
Page 24: You Are Away From Your Desk
Using Added Features to Make Efficient Phone Calls You Are Away from Your Desk This section explains the different options provided by your phone when you want to leave your desk. Using the Absence Key You want to leave your desk and set up your phone for your absence. Your phone has an Absence key. - Page 25 Using Added Features to Make Efficient Phone Calls Press the "OK" Foxkey. The display shows "FORWARDED: ...". Note If a call is to be forwarded only when you are already in a call, select "FORWARD: BUSY" instead of "FORWARDED: SUBSCRIBER". You can also activate a call forwarding unconditional by remote control.
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Page 26: Leaving A Message
Using Added Features to Make Efficient Phone Calls Leaving a Message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. Requirement: The internal subscriber must have a phone capable of receiving messages. Subscribers whose phone cannot receive messages are put through to your phone or rerouted to a destination predefined within the system. -
Page 27: Locking Your Phone
Using Added Features to Make Efficient Phone Calls Locking Your Phone You need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone. You can lock your phone with a 2 to 10 digit code, see "Changing the code". - Page 28 Using Added Features to Make Efficient Phone Calls Unlocking Your Phone You want to unlock your phone. You can use the code to unlock your phone. If you have forgotten the code, consult your system administrator. Press the "i" key repeatedly until the display shows "BARRED". Press the Menu key.
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Page 29: You Want To Use Your Phone Efficiently In Special Situations
Using Added Features to Make Efficient Phone Calls You Want to Use Your Phone Efficiently in Special Situations This section explains the different options provided by your phone for special situations. Deflect a Call During the Ringing Phase You do not want to answer a call yourself but deflect it to another subscriber. With the function "Deflect a Call During the Ringing Phase"... -
Page 30: Send Text Messages
Using Added Features to Make Efficient Phone Calls Send Text Messages You are unable to reach an internal subscriber and thus want to leave a message. You can send a text message to an internal subscriber. The text message will appear on the person's display. -
Page 31: Read Text Messages
Using Added Features to Make Efficient Phone Calls Read Text Messages Your display shows "New message received" or "Other message received", followed by "Message list". The Indicator LED is lit. The read function is used to retrieve a received message from the memory so you can read it. The first message received is the first message shown. -
Page 32: Picking Up A Call
Using Added Features to Make Efficient Phone Calls Picking Up a Call You hear a phone ringing in your vicinity and want to pick up the call. With the call pick-up function you can pick up the call from the other phone on your own phone. Press the Menu key repeatedly until the display shows "CALL PICK-UP". - Page 33 Using Added Features to Make Efficient Phone Calls Making a call on a third-party phone You want to make a call on a third-party phone using your personal settings, for example on a colleague’s phone or in a meeting room. You can activate a third-party phone to make an internal or external call using your personal settings, even if the phone is locked for external calls.
- Page 34 Using Added Features to Make Efficient Phone Calls Paging an Internal Subscriber You are unable to reach an internal subscriber and thus want to page them. If the system is equipped with a paging system (PS), the person can be paged. The paged person can answer from any phone [a].
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Page 35: Answering A General Bell
Using Added Features to Make Efficient Phone Calls Answering a General Bell Via the general bell, you hear either your personal ringing pattern or the general ringing signal. You can answer from any internal phone. Press the Menu key repeatedly until the display shows "CALL PICK-UP". CALL PICK-UP Press the "CALL PICK-UP"... - Page 36 Using Added Features to Make Efficient Phone Calls Tracing Malicious Calls Your are being threatened or molested by a call. You want to identify the caller. Using the MCID function ( Malicious Call Identification), the provider records the following call data: •...
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Page 37: Personalizing Your Phone
Personalizing Your Phone Personalizing Your Phone Basic Settings This section explains how to adapt the phone's basic settings to suit your personal requirements. Setting the Display Contrast You may find the display is too bright or too dark. You can adjust the display contrast. <long>... -
Page 38: Selecting The Language
Personalizing Your Phone Configuring the DTMF Mode You want to decide whether the DTMF mode is to be activated or deactivated as default on your phone. This setting can be made in the configuration mode. <long> Press the Menu key and hold it down for a moment. The configuration mode is now activated. - Page 39 Personalizing Your Phone Setting the Volume during a Call You want to adjust the volume while in a call. This automatically adjusts the volume of the handset and loudspeaker. The new volume will remain stored even after the call is ended. <2x short>...
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Page 40: Setting The Ringing Properties
Personalizing Your Phone Protect against Intrusion / Announcements You want to protect against intrusion or announcements. You can use the configuration mode to define that call waiting or announcement are not enabled on your terminal. <LONG> Press the Menu key and hold it down for a moment. The configuration mode is now activated. - Page 41 Personalizing Your Phone Setting the Ringing Properties on the Phone You want to change the way in which your phone rings. You can set the ringing volume, ringing speed, and ringing melody. <long> Press the Menu key and hold it down for a moment. The configuration mode is now activated.
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Page 42: Phone Book Management
Personalizing Your Phone Phone Book Management This section explains how to enter a subscriber into the phone book and how to edit or delete a phone book entry. Creating a New Phone Book Entry You want to store your own phone numbers. You can save and change your own phone numbers on your phone. - Page 43 Personalizing Your Phone Editing a Phone Book Entry You want to edit a phone number stored on your phone. You can only edit the entries for your own phone numbers, i.e. those stored on your phone. You cannot edit the phone numbers stored in the system. The operator prompting described applies to the system types listed under [a].
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Page 44: Configuring Keys
Personalizing Your Phone Configuring Keys This section explains how to assign phone numbers and functions to a configurable key. Storing a Phone Number under a Key – Number Key You want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by digit. -
Page 45: Clearing A Key
Personalizing Your Phone Storing a Function under a Key – Function Key You want to retrieve a frequently used function - for example "call forwarding on no reply" - using a single keystroke rather than having to enter it by hand. You can store a function under a configurable key. -
Page 46: Formulating Functions
Personalizing Your Phone Formulating Functions This section explains how to activate an individual function, for example call forwarding unconditional, with the aid of function commands and how to assign it to a key. Function Commands You can use function commands to define a function to suit your personal requirements. A function can consist of one or more function commands, function codes, and the phone number. -
Page 47: Installation And First-Time Operation
Installation and First-Time Operation Installation and First-Time Operation Putting Your Phone into Operation Note: Plug designs vary from country to country. Logging Your Phone on Your system administrator has to prepare the system before you can log on your phone. Connecting your phone to the system 1. -
Page 48: Troubleshooting
Troubleshooting Troubleshooting Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone (see "Installation"). Handset off-hook, no dialling tone, no display Make sure the phone cord is correctly plugged in to both the phone and the phone socket (see "Installation"). -
Page 49: Procedures
*/# Procedures */# Procedures Functions that are not available via the menu can be activated using */# procedures. You can either type in a */# procedure directly or store it under a key. You can only activate certain */# procedures if the same function cannot be obtained via the menu. The availability of certain */# procedures may be restricted depending on the system and software version. - Page 50 */# Procedures Call waiting • Activate • Protect against • Allow to own set Clear callback Controlling Relays *75<x> (x=5,6,7) • Activate #75<x> (x=5,6,7) • Deactivate Deactivate all active functions (except user group) Do not disturb (call protection) • Activate •...
- Page 51 */# Procedures Log into / out of user groupUser group (UG) *4800 • Log into all user groups #4800 • Log out of all user groups *48 <User group No.> • Log into a particular user group #48 <User group No.> •...
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Page 52: System And Software-Related Functions
System and Software-Related Functions System and Software-Related Functions You want to activate a feature described in these Instructions but the system will not let you. Some systems or system versions do not support all the features. The corresponding text sections are identified by a number inside square brackets. -
Page 53: Menu Overview
Menu Overview Menu Overview Note The menu tree can vary depending on the system and the software version. The present menu tree refers to system version I6. Press the Menu key Pager Phone book Number Search Name dial Press the Menu key and hold it down for a Modify (Private) moment New entry... - Page 54 Menu Overview Barring *Language Code Language,Sprache,Langue,Lingua Phone Free Phone barred Display Configuration barred Contrast: 1...5 Code Announcement Old code received New code not received Confirm Call waiting DTMF received not received...
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Page 55: Index
Index Index %, *,+... */# Procedures ..........................49 Activate exchange access with charge recall ..................49 Activate/deactivate DTMF ........................32 Activate/deactivate function via third-party phone ................49 Activate/deactivate the DTMF Mode ....................32 Activating/Deactivating Functions by Remote Control ................ 36 Alpha key ............................ - Page 56 Index Data backup ............................49 Deactivate functions ..........................50 Deflect a call during the ringing phase ....................29 Deflection ............................29 Dialling and Phoning ..........................8 Dialling by name ......................... 16 Dialling from the Call List of Answered Calls ..................18 Dialling from the Call List of Unanswered Calls ..................17 Dialling with a Configurable Key ......................18 Dialling with Redial ..........................9 Dialling with the Phone Number ......................9...
- Page 57 Index Incorrect phone type ......................... 48 Info key .............................. 3 Information ............................4 Input character ..........................13 Installation ............................47 Intrusion allow to own set/Protect against ..................50 Keypad ............................... 3 LCR ..............................51 Leaving a Message ..........................26 LED ............................3 Liability ...............................
- Page 58 Index Page ..............................51 Pager ............................34 Park ............................23 Personalizing Your Phone ........................37 Phone Book Management .........................42 Phone lock ............................4 Picking Up a Call ......................... 32 Power supply weak ..........................48 Pressing a Key ............................12 Protect against Intrusion/Announcements ..................40 Quickdial ............................16 Read Text Messages ...........................31 Receiving an Announcement ......................21 Redial ..............................9...
- Page 59 Index Text mode ............................4 Tracking a Malicious Call ........................36 Transferring a Call Partner ......................... 22 Troubleshooting ..........................11 trying to register ..........................48 Undoing Actions ..........................14 Unlock .............................. 28 Unlocking Your Phone ........................50 User group ............................51 Using the Foxkey ..........................12 Volume/cursor key ..........................
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Page 60: Declaration Of Conformity
Declaration of Conformity We, Ascom Enterprise Communications AG, declare with full responsibility that the product complies with the provisions of Directive 1999/5/EC of the Council of the European Union. You will find the complete text of the declaration of conformity and other documents under: http://www.ascom.com/ec/documents...
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