Motorola CA50 Developer & User Manual page 12

x CA50/UCA Client & Server Developer & User Guide
Find Utility ............................................................................................................... 9-52
Delete Utility ............................................................................................................ 9-52
Import Utility .................................................................................................................. 9-55
Chapter 10: CA50 Business Application Development
Overview ....................................................................................................................... 10-1
Business Application Overview ..................................................................................... 10-2
Business Application Development Environment ................................................... 10-2
CA50 Web Application Developer Guide ...................................................................... 10-3
Launching a Business Application .......................................................................... 10-3
Automating the Launch of the UCA Client Application ............................................ 10-3
Employee Identity Validation ................................................................................... 10-3
Request Format ...................................................................................................... 10-4
Response Format ................................................................................................... 10-4
HTML Elements ...................................................................................................... 10-5
Best Practices and Considerations for CA50 Development ......................................... 10-12
Data Collection ........................................................................................................ 10-12
Access to Communication Options and the Web Application ................................. 10-12
Business Applications and their Extensions ................................................................. 10-16
Business Application Extensions Web Service ....................................................... 10-16
Chapter 11: UCA Server Optional APIs
Overview ....................................................................................................................... 11-1
UCA Server Optional APIs Overview ............................................................................ 11-2
Location of Optional APIs and Web Messaging Service ......................................... 11-3
Alternate Mechanism for Login and Authentication ................................................ 11-3
Alternative Mechanism for Server Management
and Maintenance of Customer Data .................................................................... 11-4
Mechanism for Sending Text Messages to the Device ........................................... 11-4
CA50 Device User Authentication Process .................................................................. 11-5
Process Flow .......................................................................................................... 11-5
UCA Authentication Process Diagram .................................................................... 11-7
Device User Authentication Web Service ..................................................................... 11-8
Authentication Web Service Methods ..................................................................... 11-8
Phone Extension Web Service ..................................................................................... 11-14
Phone Extension Web Service Methods ................................................................. 11-14
Group Management Web Service Methods ............................................................ 11-18
Role Management Web Service Methods .............................................................. 11-22
Device Messaging Web Service ................................................................................... 11-26
Device Messaging Web Service Methods .............................................................. 11-26
User Management Web Service ................................................................................... 11-29
User Management Web Service Methods .............................................................. 11-29
Console User Authentication Web Service ................................................................... 11-40
Console User Authentication Web Service Methods .............................................. 11-40
Customizing the Console Login Process ................................................................ 11-43
UCA Server Optional API Samples .............................................................................. 11-44
UCA Messaging Sample ......................................................................................... 11-44
UCA Phone Extension Sample ............................................................................... 11-46