Creating E-Mail Notifications; Modifying E-Mail Notifications - Quantum Scalar i500 User Manual

There are three e-mail notification levels:
• Low Filter — Notifies e-mail recipients of all library issues, including minor, medium-level, and the
most critical issues.
• Medium Filter — Notifies e-mail recipients of medium-level and the most critical issues.
• High Filter — Notifies e-mail recipients of only the most critical issues.
Administrative users can configure the library e-mail account and e-mail notifications. Users can receive e-
mail notifications, but they cannot configure the library e-mail account and/or notifications.
You can configure e-mail notifications from the web client user interface only, but you can view them from
the operator panel user interface.
The paths to open the appropriate screens are as follows:
• From the web client, select Setup > Notification > Setup.
• From the operator panel, select Setup > Notification.

Creating E-mail Notifications

Administrative users can create e-mail notifications. The library supports a maximum of 20 e-mail
notification recipients, including the default support e-mail notification. Each e-mail notification recipient
must have a unique e-mail address.
To set e-mail notifications, you need to provide the e-mail address and filter level setting for the recipient.
For more information on filter levels, see
Each e-mail notification includes an optional Comments text box you can use to enter important system
configuration details, such as the network environment or third-party software applications that interface
with the library. Such information can help technical support personnel to troubleshoot the library.
Do not enter more than one address in the Enter E-mail Address text box. If
Note
you need to send e-mail notifications to multiple addresses, create an e-mail
notification for each e-mail address.
The path to open the appropriate screen is as follows:
• From the web client, select Setup > Notification > Setup.

Modifying E-mail Notifications

Administrative users can modify existing e-mail notification settings at any time after the e-mail notification
is created. For example, you can modify the e-mail address, add, delete, or modify a comment, change the
filter level, and enable or disable the notification. For more information on filter levels, see
mail Notifications on page 56.
The default
Note
modified, but not deleted. The e-mail address, techsup@quantum.com, cannot
be modified.
The path to open the appropriate screen is as follows:
• From the web client, select Setup > Notification > Setup.
Scalar i500 User's Guide
Working With E-mail
techsup@quantum.com
Notifications.
e-mail notification settings can be
Working With E-
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