Working With Serviceable Events; Viewing Serviceable Events; Viewing Serviceable Event Details - IBM pSeries 630 6C4 Service Manual

3. In the Contents area, select Service Focal Point Settings.
4. The Service Focal Point Settings window opens. Select the Surveillance Notification tab at the top of
the window.
5. Select one or more managed systems from the list, and click Enable or Disable. Surveillance
notification is then either enabled or disabled for the selected managed systems.

Working With Serviceable Events

You can view, add, or update serviceable event information, including error details.

Viewing Serviceable Events

To view serviceable events, you must be a member of one of the following roles:
v System Administrator
v Service Representative
v Advanced Operator
v Operator
v Viewer
To view a serviceable event, do the following:
1. In the Navigation area, click the Service Applications icon.
2. In the Navigation area, double-click the Service Focal Point icon.
3. In the Contents area, click Select Serviceable Event.
4. Designate the set of serviceable events you want to view. When you are finished, click OK.
5. The Serviceable Event Overview window opens, and the entries displayed are ordered by time stamp.
Each line in the Serviceable Event Overview window corresponds to one error within a serviceable
event. On this window, designate the set of serviceable events you want to view by specifying your
search criteria (such as event status or error class).
Note: Only events that match all of the criteria that you specify are shown.
6. When you are finished, click OK.
When you select a line in the Serviceable Event Overview window, all lines in the same serviceable event
are selected. To open the Serviceable Event Details window for the selected event, select the event and
click Event Details.

Viewing Serviceable Event Details

To view serviceable event details, do the following:
1. Perform the steps in "Viewing Serviceable Events".
2. The Serviceable Event Details window opens, showing extended serviceable event information,
including the following:
v Status
v Earliest original time stamp of any managed object
v AIX error log. (The Linux system error log does not place entries into Service Focal Point.)
v Should this error ever get called home?
v Error was called home
v Pointer to extended error-data collection on the HMC
The window's lower table displays all of the errors associated with the selected serviceable event. The
information is shown in the following sequence:
v Failing device system name
v Failing device machine type/model/serial
v Error class
Chapter 2. Diagnostic Overview
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