Inter-Tel Axxess User Manual page 76

Recording Personal Greetings 35
Recording Voice Mail Directory Name 36
Recovering Deleted Messages 24
Redialing a Number 15
Redirect Calls 8, 10, 15
Reminder Messages 29
Remote Access Password 51
Remote Feature Access 51, 52
Remote Messaging 21, 40
Requesting a Reminder Message 30
Requesting Agent Help 53
Requesting Callbacks 10
Responding to Agent Help 53
Retrieving Messages 20
Returning Feature Keys to Default 45
Returning to Calls 18
Returning to Default Operation 34
Returning to Held Calls 11
Reverse Transfer 14
Ring Intercom Always 7
Ring Tones 32
S
Saving the Last Number Dialed 16
Saving Volume Levels 32
Screened Calls 38
Screening Calls 48
Search Order 39
Searching in the Directories 49, 50
Secondary Extension Keys 46
Secondary Language 34
Selecting a Ring Tone 32
Selecting Message Order 20
Sending Messages 25
Setting Account Codes 47
Setting Preferences 32
Setting Remote Messaging 40
SMDR (Station Message Detail Recording) 47
Speaker 18
Special Key 2
Speed Dialing 42
Speed-Dial Locations 42
Standard Account Codes 47
Station Message Detail Recording (SMDR) 47
Station Speed Dial 42
Storing Station Speed-Dial Numbers 42
Switching Keymaps 33
System Administrator 57
System Forwarding 15
System Hold 11
System Speed Dial 43
66
System Timers 3
T
Terminating the ACD Agent Call 56
Thumbwheels 32
Timers 3
Transferring Back to the Primary Phone 46
Transferring Calls 13
U
Undeleting Messages 24
User-Programmable Feature Keys 45
Using
account codes 47
defaults 34
directories 48
do-not-disturb mode 27
headset 17
message key 19
off-hook voice announce 8
record-a-call 44
reminder messages 29
secondary extension keys 46
speaker and microphone 18
voice mail messages 22
V
Viewing Speed-Dial Numbers 43
Voice Mail 3, 58
administrator 57
delivery options 25
directory 50
directory name 36
message envelope 37
options 35
password 37
Voice Processing Unit 3
Volume Levels 32
W
Waiting for Called Phone 8
What the Administrators Can Do for You 57
What You See and Hear 3
Working in Hunt Groups 54
Wrap-Up Timer 56
Z
Zones, Page 44
Axxess Analog Phone User Guide