Index - Inter-Tel Axxess User Manual

Index

A
About This Guide 4
About Voice Mail 3
About Your Phone 1
Accessing Your Phone 52
Account Codes 47
ACD (Automatic Call Distribution) 54
Adding Parties to a Conference Call 12
Administrators 57
Agent Help 53
Agent ID Automatic Connect 56
Agent IDs 54
All Calls Forward 14
Alphanumeric Mode 3, 49
Alternate Greeting 35
Announce Only Calls 38
Assigning Secondary Extension Keys 46
Automatic Call Answer 33
Automatic Call Distribution (ACD) 54
Automatic System Forwarding 15
B
Background Music 33
Blocking Calls 9
Busy Forward 14
C
Call Pick-Up 14
Call Waiting 11
Callbacks 8, 10
Calls
blocking 9
enabling/disabling hunt group 54
ending ACD hunt group 56
forwarding 14, 52
making 7, 9
making conference 12
making emergency 10
making non-handsfree 7
picking up (reverse transferring) 14
placing on hold 11
receiving 7, 8, 10
receiving an off-hook voice announce 9
receiving non-handsfree 8
redirecting 8, 10
responding to waiting 11
returning to a held caller 11
Axxess Analog Phone User Guide
transferring 13
waiting for called phone 8
Camp On 8
Canceling
call forwarding 15
callback (queue) request 10
do-not-disturb 28
messages 19, 20
reminder messages 30
unheard messages 26
waiting messages 20
Cascade Levels 40
Changing
call screening transfer method 38
directory name 36
fax destination number 39
keymaps 33
language 34
message envelope 37
message search order 39
personal greeting 36
remote access password 52
transfer method 38
voice mail message envelope 37
voice mailbox password 37
volume levels 32
Clearing Reminder Messages 30
Conference Calls 12
Connecting Headsets 17
D
Date, Time, Name, and Extension Number 16
Day Notification 41
Default Feature Codes 60
Default Key Configuration 1
Defaults
automatic route selection feature code 9
do-no-disturb chart 27
feature codes 60
line group feature code 9
mailbox password 6
outgoing feature code 9
reminder message chart 29
returning feature codes 45
Deleting Station Speed-Dial Numbers 43
Delivery Options 25
Dial Tones 3
Dialing Options 9, 10
Dialing Speed-Dial Numbers 43
Directories
name 36
63