Frequently Asked Questions (Faq) - Inter-Tel Axxess User Manual

F A
REQUENTLY
This section includes some of the most frequently asked questions. If you have prob-
lems with your phone or voice mailbox, refer to this section before you contact your
System Administrator or Inter-Tel.
How do I program System Speed-Dial numbers?
Q1.
Only your System Administrator can program System Speed-Dial numbers. You can,
A1.
however, program up to ten Station Speed-Dial numbers (see
How do I change the time and date on my phone?
Q2.
Only your System Administrator can change the time and date. Please contact your
A2.
System Administrator if you notice that the date and time are incorrect (display
phones only).
How can I retrieve messages if I don't know the password for my voice mail?
Q3.
Try using your extension number, which is your default password. Or, maybe you
A3.
don't have a password, in which case pressing
options don't work, contact your System Administrator, who can change or erase the
password for you. You can then retrieve your messages and reset the password, if
desired (see
Why can't I retrieve deleted messages?
Q4.
Voice mail may have erased your message. After a programmed amount of time has
A4.
lapsed, up to 24 hours, voice mail automatically erases all deleted messages (see
page 24). If you attempted to undelete a voice mail within this time frame, however,
your telephone system may not have the latest software (the "undelete" feature was a
recent addition). Or, your voice mail system may not have sufficient space pro-
grammed to store deleted messages. Contact your System Administrator to determine
if this feature is available.
How can I set the number of rings that are allowed before the call is sent to voice
Q5.
mail?
Only your System Administrator can change the number of rings. You cannot alter
A5.
this at your phone.
How can I change the name displayed on my phone?
Q6.
Only your System Administrator can change the user names assigned to extensions
A6.
(display phones only).
58
Q
SKED UESTIONS
page 37).
(FAQ)
page 42).
is all you need to do. If these
#
Axxess Analog Phone User Guide