To Place A Call On Exclusive Hold - ESI Feature Phone User Manual

User's Guide
Hold Exclusive hold

To place a call on exclusive hold

To place a call on exclusive hold on an ESI Feature Phone, press HOLD for at least one second.
The display will briefly appear as follows . . .
Cordless Handset or
24-Key Feature Phone
. . . and then return to its normal state. This exclusive hold will cause the HOLD key to light solid red on
just that Feature Phone (i.e., where the key was pressed) and none other in the system.
To retrieve a call from exclusive hold
To reconnect to a call from the ESI Feature Phone where the call was placed on exclusive hold, you may
do any of the following:
(a.) From a phone idle state, press HOLD for at least one full second.
(b.) Press the blinking programmable feature key (see pp. C.2–C.3) that you know is pre-programmed
for that outside (or "virtual") line or station. This will reconnect you immediately to the call.
(c.) Press HOLD briefly and dial the appropriate line number. Only the ESI Feature Phone where the
call was placed on exclusive hold will display an "E" next to the line (identified by number) on which
the call is holding. (That line number won't appear on the hold display on any other ESI Feature
Phone, because no other Feature Phone can retrieve that call.) In the example below, the Feature
Phone has a call on exclusive hold on line 12.
Cordless Handset or
24-Key Feature Phone
48-Key Feature Phone
48-Key Feature Phone
E.14
ESI Feature Phone operation
12-Key Feature Phone
12-Key Feature Phone