How To Get Help; Getting Help From The Nortel Web Site; Getting Help Over The Phone From A Nortel Solutions Center; Procedure - Nortel 2100 Fundamentals

How to get help

Getting Help from the Nortel Web site

The best source of support for Nortel products is the Nortel Support Web
site:
http://www.nortel.com/support
This site enables customers to:
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Getting Help over the phone from a Nortel Solutions Center

If you have a Nortel support contract and cannot find the information you
require on the Nortel Support Web site, you can get help over the phone
from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the Web site below and look up the phone
number that applies in your region:
http://www.nortel.com/callus
When you speak to the phone agent, you can reference an Express Routing
Code (ERC) to more quickly route your call to the appropriate support
specialist. To locate the ERC for your product or service, go to:
http://www.nortel.com/erc
Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100
Nortel Integrated Conference Bridge: Service Implementation Fundamentals
Copyright © 2007, Nortel Networks
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download software and related tools
download technical documents, release notes, and product bulletins
sign up for automatic notification of new software and documentation
search the Support Web site and Nortel Knowledge Base
open and manage technical support cases
NN43001-558/555-4001-135 01.02 Standard
ICB Release 4 20 June 2007
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